Michael Dundon

124 posts

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Michael Dundon

Michael Dundon

@CareSuperCEO

CareSuper CEO

Melbourne Katılım Temmuz 2011
103 Takip Edilen1K Takipçiler
Michael Dundon
Michael Dundon@CareSuperCEO·
Hi everyone, I would like to thank Julie for her contributions to the fund's success. I’ve enjoyed getting to know the team and look forward to growing CareSuper further and continuing to outperform for our members.
CareSuper@CareSuper

We’re thrilled to welcome experienced super fund executive Michael Dundon as our new CEO. With his leadership, we'll continue helping our members grow their super. Thank you to our outgoing CEO Julie Lander for her invaluable leadership to our members over the last 21 years.

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Michael Dundon
Michael Dundon@CareSuperCEO·
My sincerest thank you to everyone who supported the @MDC_walk_run. Together we raised an incredible $22,340 for breast cancer research. See you next year! #MDC2021
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Michael Dundon
Michael Dundon@CareSuperCEO·
A heartfelt thanks to everyone who supported the @MDC_walk_run. I’m humbled and inspired by the show of strength from the amazing Mother’s Day Classic community as we navigate these unique times. See you next year! #mdc2020
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Michael Dundon
Michael Dundon@CareSuperCEO·
@snowflitzer And if you have any questions about your account, or if there's anything else we can help you out with, please let us know. Regards, CareSuper (2/2)
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rene schneider
rene schneider@snowflitzer·
@CareSuperCEO how come your company stuffed me up with the insurance although I did enquire about it and then you back out with ridiculous excuses????
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Michael Dundon
Michael Dundon@CareSuperCEO·
@snowflitzer Hi Rene, we're sorry to hear your recent experience applying for insurance has not been positive. We'd like to raise this with our Insurance Team and investigate what's happened. Please DM us your details, or email us at social@caresuper.com.au so we can follow this up. (1/2)
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John Rush
John Rush@JohnRushyRush·
@CareSuper @SenatorHume @CareSuperCEO its another month and here we are still waiting to be advised on my deceased mother super. I understand it takes time (but 5 months!) yes it’s not easy But to be kept waiting, little comms and no clear picture of the finish line. it’s not what our family wanted.
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John Rush
John Rush@JohnRushyRush·
@CareSuper is it normal to have 30 plus minute wait times on the phone? Is it normal to not get an acknowledgement when you send an email? Just asking for a friend.
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Michael Dundon
Michael Dundon@CareSuperCEO·
@JohnRushyRush @CareSuper Hi John, I'm sorry your family has waited so long to hear back from us about this claim. Our Insurance Team has let me know that we've reached a decision on this matter and you should receive a letter from us next week, as well as the email summary we sent you yesterday. (1/2)
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Michael Dundon
Michael Dundon@CareSuperCEO·
@Michell71046931 I'm sorry if this wasn't clearly communicated to you earlier. If you have any further questions, please send @CareSuper a DM with your details and we'll follow the matter up for you. Regards, Julie (3/3)
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Michelle Webb
Michelle Webb@Michell71046931·
@CareSuperCEO As you 'pride yourself on a business strategy and plan designed to help members get the most out of their super fund' please explain why her 2 sons, after 4 months of trying to get their mother's super & insurance benefits, after her death, have had no result.
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Michael Dundon
Michael Dundon@CareSuperCEO·
@Michell71046931 We're sorry for the frustration you've experienced and we understand you'd like this matter resolved promptly. To make sure sure we handle death claims fairly, we review decisions internally which means claims can take longer to work through than claimants expect. (2/3)
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Michael Dundon
Michael Dundon@CareSuperCEO·
@Michell71046931 Hi Michelle, thanks for getting in touch. I've asked our Insurance Team for an update on this matter, and I understand we asked one of the claimants for additional information. Our Insurance Team are reviewing the claim today and should have an update for all claimants soon (1/3)
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Michael Dundon retweetledi
NMPEducation
NMPEducation@NoMorePractice·
.@KyahSimon's a soccer star with success on the field & with her savings too - yet still feels like she lacks the tools to get the future she wants. What's she missing? Tune in this Saturday to @Channel9 at 12pm to find out. #secretsofthemoneymasters
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Michael Dundon
Michael Dundon@CareSuperCEO·
@Beechmere @CareSuper Hi again, our Digital Team will be coming back to you regarding how we've managed our new online platform. And we're hoping to go live with MemberOnline very soon - we'll let you know when we're back up and running. Thanks for your patience.
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