Carter's

Parenthood may not always feel like a fairytale. But this year, you wrote your own. You are made for this. Wishing all families a joyful start to the holiday season. 🎁 youtu.be/90ye1XyRgOM

@LeadInAction Hi Roman! Thank you for reaching out! We would like to speak with you about your experience. Could you please call our Consumer Affairs department at 888-336-1995? Thank you!

@Carters you need to do better. Your hiring system scheduled my daughter for an interview today for a role that was filled weeks ago. Then the manager at the Thornhill, ON location on Disera Dr. was rude and condescending to her, as if this was her fault. Very disappointing.

@20bmg08 @UPS Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@UPS @Carters my package says it was delivered to a different town. I never received it.

@whatkayytweets Of course! Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@Carters wanna assist me in margining my two accounts? (I don’t even remember creating the second account)

@kennethvernon2 We appreciate you taking the time to share your feedback. Comments like yours are the best way for us to know what is important to our customers. Your comments have been shared with the appropriate department. Please let us know if we can help with anything else.

@Carters can you guys make onesies that have short sleeves and bottoms that come to the knee for kids with autism that like to dig in the butt that way they can be comfortable and not hot while also not having access to their diaper 😭

@coffeeandspite_ Hello, We apologize for the inconvenience. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com.

Not someone in Canoga Park, CA using my @Carters rewards lmaooo.

@taff4sho Thank you for contacting us. We are sorry for the inconvenience! Please contact our Online Customer Care at 877-333-0117, or send an email to online@cs.carters.com, and they will be happy to assist you!

@Carters is there an issue with your app? It keeps prompting me to change my password and when I click on the link it takes me back to the app and sends me back through the process. I’m trying to log in and shop

@DamnSkippy_2020 Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@Carters I'm attempting to make this purchase. The deal is buy one, get two free. As you can see, it's not showing up that way. Additionally, it doesn't say that they all must be the same size in order to get the deal. I'm buying for our soon-to-be grandson... buying larger sizes that he can grow into them.

@RiyaAmara Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@Carters I have a package that was delivered to the wrong house. USPS has been zero help. I’m trying to call Carter’s Customer Care and the automated system disconnects me every time it attempts to transfer me to a live person.

@MacFarlandGirl Thank you for contacting us! We are sorry to hear this, but the blanket you are looking for has been discontinued. We change our styles every 6 months and have no stock left in this product. Sometimes people are able to locate older products on eBay or at closeout stores.

@Carters any chance you’ll bring back the Lennon Real Love #baby collection? My daughter had all of it as a baby, and still has her blanket, but it’s threadbare and barely holding on😢 I’m on a hunt to find a replacement Her father just passed away and she needs some comfort

@MinxyXJinxy Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

Trying to figure out why the pickup order for @Carters says "out for delivery" and "delivered" instead of "heading to store" and "ready for pickup." Seems like weird word choices.

@jackiemcduck We're sorry, but the blanket you are looking for has been discontinued. We change our styles every 6 months and have no stock left in this product. Sometimes people are able to locate older products on eBay or at closeout stores.

@Carters this is a long shot I know…but we’re helping a mom find a replacement for this well loved carters blanket from about 12 years ago…? We’ve checked eBay etc..help a mom out? 🤞

@RAULSAMJAR Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@Carters Hello, I'm still waiting to hear from Coral, the regional manager in Mexico, as Daphne, the manager in store "Encuentro Oceanía México" continues this workplace harassment. I'd like to resolve this internally instead of filing a lawsuit. Thank you

@DarkAngle2011 Hi ! Please visit our FAQs on our website, carters.com/content/custom… for more information on international shipping. Happy Shopping!

@Carters hello, do you have direct delivery to Kuwait?

Carter’s is issuing a voluntary recall of Carter’s infant one piece fleece, footed pjs, which are yellow with an all over heart design and have a pink animal graphic. Click here for more information: cartersrecall.com

@mafercanmar Thank you for contacting us. We are sorry for the troubles! Please contact our Online Customer Care at 877-333-0117, or send an email to online@cs.carters.com, and they will be happy to help with your order.

@Carters no es posible que no me den actualización de mi pedido más que un simple generador de respuesta automático, nunca llegó mi pedido .

@Delanie962540 Hello, thank you for reaching out. We are sorry but we likely will not be restocking this dress. We apologize for the inconvenience.

@Carters any idea if this will be restocked in a 4t? I need it for a baby shower in January 🥲 I’ve been checking every day for weeks!

@chromatinclues @jennygcolorado Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@jennygcolorado @Carters Same here: One order cancelled, another order is still processing over a week now. Money on a Carters gift card has not been refunded on a cancelled order. The chat and phone customer service have not been very helpful. Please follow up and contact your customers @Carters

@Carters hi! Are you having massive delays in your shipping? Wondering if I need to cancel Christmas orders that haven’t even been processed…

@jennygcolorado Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@thepjcompany Hello, We apologize for the troubles. Please reach out to Corporate Consumer Affairs at 888.782.9548 and select option #4 at the prompt or send an email to contactus@cs.carters.com. Thank you!

@carters Worst service from this company, waiting for a week on a response from them. If you forget your password forget it, you never get the link to reset it. But dont you be late with their payment. Even the FBI will be on the lookout for you!

@taylor_saff Hello, thank you for reaching out. We are sorry but at this time, this item is out of stock online. You may be able to find them in a store near you.

@Carters did you discontinue the long sleeve navy and white polos? asking for a desperate private school mom whose only used carters. 😭

@johaishome Thank you for contacting us. We are sorry for the troubles. Please contact our Online Customer Service at 877-333-0117, or send an email to online@cs.carters.com, and they will be happy to help you. Thank you!

How difficult is it to speak to a human, @Carters??