Catherine Williams

@FreePeople @Evri__Delivery Hi, I’ve responded via DM with full details as requested, but have been redirected back to the UK team. I have already contacted the UK team by phone and email without resolution. Please can this be escalated or reviewed further?

@CathW0015 @Evri__Delivery Please DM us your email address and order number, we would be happy to assist! Be sure you are a follower of the brand so we can continue communication privately.

@FreePeople @Evri__Delivery My order (Worth over £500) was delivered in an opened parcel with most items missing (7 items). Only one item was left inside. I reported this immediately with photos and video evidence, yet I've been told "it shows as delivered" and refused help.

Photos +doorbell footage show parcel was open on delivery. Reported immediately, but still no help. Just " Sorry for the inconvenience"