Catherine van Staden

Training run for @CTown12

@Discovery_SA can someone tell me why i dont get any points for doing workouts on zwift that appear in my garmin app???

@Discovery_SA As a wheelchair athlete, once again I have to deal with the fact that your fitness assessments haven’t been adapted to accommodate individuals with disabilities.When will you move forward in this world and recognize people with disabilities?

@HiltonHotels apparently there are 3 accessible rooms which were given to people who didn’t need it but when I arrived they said sorry we can’t ask them to move. Yet we booked and paid for my room weeks ago. Shocking service

@HiltonHotels shocking service at Hilton Windhoek. We booked and paid for a wheelchair accessible room. On arrival I get given an inaccessible room. Cant shower can’t use toilet. Manager says sorry I understand but……shocking behaviour

@SouthernSunGrp your Rosebank hotel is bad in reservations and communication via email. 5 days and still waiting reply on my refund. Like a big black whole in that department

@AbsaSouthAfrica your finance of cars department or rules is crazy. I asked to change debit order dates because my salary now is changing but you want me to show you 3 months bank statements with the change in salary date. How do you even function.

@FlyRwandAir They send I would get a reimbursement for the trouble I had with your wheelchair service. Then tried to scam me out of money using an app.

Heading to your dream destination? Plan ahead! Check-in for international flights starts 4 hours and closes 1 hour and 30 minutes, while check-in for domestic flights closes 1 hour before departure. #FlyTheDreamOfAfrica #FlySafeWithUs

@FlyRwandAir You have scammers trying to get money out of me

@FlyRwand_air you have scammers calling saying for various reasons I am getting a reimbursement then your so called call center calls me to try make a reimbursement but are trying to get money out of my credit card

@TelkomZA so now I must pay a bill you didn’t close when I still saw the consultant close it online on the computer. What is wrong with

@TelkomZA I go into a store to close my account, I do it with a consultant and now after over a year I get sent a letter from your lawyers saying I haven’t paid my account. If I closed it how do I have one to pay. You obviously didn’t close it.

@FlyRwandAir WB 220

@CatherineCME Hi Catherine, We strive to provide excellent customer service and regret hearing about your experience. Kindly DM us your flight details so that we can quickly look into this. Thank you

@FlyRwandAir @RwandaAirports I just had worse service ever. I was left waiting 1 hour on plane for the wheelchair assistance to come get me. Then they don’t know how to use aisle chair and try get me in a bus has no ramp. Shocking

@flysaa @ortambo_int Do you guys still work? Can someone call me and tell me when my wheelchair will be ready for collection

@CatherineCME @ortambo_int Hi Catherine, we regret the inconvenience this has caused. Please accept our apologies. We have escalated your claim to our Claims Department. #CareTeam TM

@flysaa @ortambo_int you all damaged my wheelchair on the 8th January 2023, you send it to Cape Town to get fixed 3 Months and still no chair. How is this fair treatment to PWD. Might as well have cut my legs off!!!

@flysaa @ortambo_int @flysaa @ortambo_int seriously this is absolutely crazy we are now going into the 5th month of my chair not being repaired. You guys say it is being authorised to fix for two months now how long does an authorisation take. I should sue you for damages to my personal well being.

@flysaa @ortambo_int So I am still waiting for my chair. Now nearly 4 months…