Celtic Coin Craft

@Postvox Thanks. So no delays or anything considering Denmark’s state-run postal service, PostNord,  stopped delivering physical letters at the end of 2025?

@CelticCoinCraft Good morning, thanks for reaching out. We are accepting and posting mail to Denmark and there has been no change to the service. - Luke

@Postvox are letters sent to Denmark still delivered?

@monstamasha @Postvox And if you do want to send just a registered letter (document) to the US, it'll now cost you €23 compared to the €9.70 it used to cost. Some price increase!

@Postvox And An Post will make a public announcement about this when? Or does it look so bad that and is so sudden that they can't even do that?

@Postvox so registered post is just gone? No warning and no post about it in the latest news on the site? - well that's all orders to the States for our small business cancelled

@Postvox Hello, I've sent you a DM regarding 5 registered packages that have gone missing to the UK, could you respond please

@Postvox Hello, three items I sent to the UK have no update to their tracking since 13th Dec. Do you have any further information? Tracking numbers: RK806319718IE RK806319474IE & RK806319457IE I have dmed you this also but you haven't replied

@Postvox I've tried it on mobile and desktop and with different browsers and I'm getting the same error message

@CelticCoinCraft Hi there, thank you for reaching out! I am sorry to hear this. Can you please advise if you have cleared cache and browser history and attempted the transaction again? -Megan

@Postvox trying to buy labels on the website and keep getting this error message

@Postvox Hi Luke, address is the same as the last one I DMed you about that has gone missing

@CelticCoinCraft Hi there, thanks for reaching out. Please DM us to confirm the addressee details and we will look into this further for you and be able to advise in more detail. - Luke

@Postvox Is there something going on with the postal service at the moment that you're not telling us? Seems to be massive delays.

@Postvox No delivery yesterday and no update to the tracking. This is pretty embarrassing now. What's going on?

@CelticCoinCraft Hi there, thanks for reaching out. This item is currently being processed locally for delivery and it should be out for delivery tomorrow morning. Please continue to monitor the tracking for updates. - Luke

@Postvox I sent the customer a replacement for this registered item (that you have confirmed is missing) last Thursday by Express Post (supposed next day delivery) and it has not been delivered and no update on tracking. Delays again is it or has this one gone missing too?

@CelticCoinCraft This item has encountered a processing delay due to high mail volumes. Please rest assured we are working to clear these volumes as quickly as possible and the package will be delivered as soon as possible. Please continue to monitor the tracking for updates. - Luke

@Postvox another one stuck. Please let me know what's going on here.

@Postvox Thanks Luke, I don't consider a tracking number to be personal information. A public reply is fine, why are parcels so delayed at the moment?

@CelticCoinCraft Hi there, thanks for reaching out. We would advise to delete this comment as it contains personal information, and to send the details to us via Private Message/Messenger so we can assist. - Luke

@Postvox Hi Luke, it's registered and standard post items both sending and recieving that are taking way longer than usual. I can see the updates on the tracking so I don't need help with that thanks. I would just like to know why everything is so slow at the moment.

@Postvox Are Canada and Australia the only countries where tracking is not updated once the item leaves Ireland?

@CelticCoinCraft The POD signatures are not made available by the respective postal services. If you do require a signature for a registered post item that has been delivered in Australia or Canada, we advise submitting a formal enquiry and our team will reach out for that information. - Luke

@Postvox just wondering why registered items to Canada and Australia can't be tracked once the item leaves Ireland?

@Postvox Thanks for your reply Luke. So if items are signed for is this recorded and can the sender see it?

@CelticCoinCraft Unfortunately as they are not part of the Universal Postal Union they do not provide further tracking on international registered items. Registered post items sent to Australia or Canada are still insured and will require a signature upon delivery. (2/2) - Luke

Some people get very upset about rings made from coins