Chandan Mallick

@_TPREL_ Thank you.

@Chandan_M19 Hi Chandan, we have noted your concern and details. Please allow us some time to look into your details and revert with an update. Appreciate your patience in the meantime.

@_TPREL_ My rooftop solar system installed under the ULA Scheme has been affected for over a month due to a faulty microinverter. The manufacturer has officially confirmed the inverter is faulty and requested its replacement, but there has been no action yet.

@TataPower @PMSuryaGhar My rooftop solar system installed under the ULA Scheme has been affected for over a month due to a faulty microinverter. The manufacturer has officially confirmed the inverter is faulty and requested its replacement, but there has been no action yet.

@tpnodl_odisha It has now been 20 days since I submitted all the required details for the refund of my solar generation meter charges. Despite providing the requested information, no action has been taken and the refund is still pending. Kindly look into the matter.

@tpnodl_odisha It has not been restored yet. Kindly check and confirm before replying to the issue.

@Chandan_M19 Dear Sir, Power supply has been restored in your area. Thanks for reaching out to us. Happy to serve you.

@tpnodl_odisha Dear team, I am facing continuous power fluctuations for 1-2 minutes at an interval of 5-10 minutes during raining and evening hour. I really want your team to visit my premise and inspect the issue. C/N: 324312020232, ESO Seragarh

@tpnodl_odisha Dear TPNODL, even a light drizzle is causing power outages in our area. Please inspect the local distribution network and address the underlying issues to improve reliability. Frequent outages are causing unnecessary inconvenience. ESO Seragarh, C/N: 324312020232

@Chandan_M19 Dear Sir, Power supply has been restored in your area. Thanks for reaching out to us. Happy to serve you.

@tpnodl_odisha Just waiting for your high priority service. Let's see how much time it takes.

@Chandan_M19 Dear Sir, the issue has escalated to the concerned team our team will look into this matter in high priority. Till then seeking your patience and support.

@tpnodl_odisha Despite your team visit since 15 days no action has been taken yet. I am already paying the meter rent for installing a smart meter after replacement with a faulty meter. If again due your negligence, this meter gets faulty then I will never pay for a new meter.

@Chandan_M19 Dear sir, the issue has escalated to the concerned team our team will look into this matter in high priority. Till then seeking your patience and support.

@tpnodl_odisha My sealed smart meter has what appears to be a mud/insect nest inside, and the push button is not working at all. Kindly inspect and resolve the issue before it leads to any fault. Hope I won't be asked to pay for a replacement for a problem inside a sealed meter.

@tpnodl_odisha I want your area lineman at the site by tomorrow because if a consumer is paying the electricity bill within the stipulated time then they must get instant service at the earliest. I want this to be solved by tomorrow by your lineman with a visit to my premise.

@Chandan_M19 Dear sir , We have taken note of your concern and are working to resolve it as soon as possible. We will provide you with an updated status within the next 24 hours. Thank you for contacting us.

@tpnodl_odisha What is the update on this matter ? Your team came, checked the meter and electricity bill, wrote something on a paper and moved away. 20 days passed but no action yet. How can you be so irresponsible with consumer safety and violate OERC Safety regulations. Need action ASAP.

@Chandan_M19 Dear Sir, Thank you for sharing this information. After reviewing this, we will provide an updated status within 48 working hours. Our sincere thanks to you for your constant support and patience.

@tpnodl_odisha About what patience you're asking about ? In the contract itself it has been written TPNODL is liable for 5 years service and maintenance. Then why no call and service attempted even after informing your team since 13th July. This is really concerning and frustrating.

@Chandan_M19 Dear Sir, The issue has been already escalate to the concerned department. Our team is looking into the matter in priority. Until then seeking your patience and support.

@tpnodl_odisha My ULA rooftop solar inverter has not been functioning properly for the last 15 days. I have been in continuous contact with the manufacturer, and after remotely inspecting the inverter's logs, they have advised that the unit should be replaced. C/N: 324312020232

@tpnodl_odisha Kindly provide any updated status on this matter ASAP. This is really concerning that after having an agreement with TPNODL for 5 years service and maintenance none of your team has arrived to have it checked for once. I would appreciate your prompt response. Thank you.

@Chandan_M19 Dear Sir, Thank you for sharing this information. After reviewing this, we will provide an updated status within 48 working hours. Our sincere thanks to you for your constant support and patience.

@tpnodl_odisha When can I expect the power to come ?

@Chandan_M19 Dear Sir, We apologize for any inconvenience caused. The power outage was caused by line fault. We are working to restore power as soon as possible. We appreciate your patience and understanding.

@tpnodl_odisha No power supply since 2 hours at Hentasura, Seragarh ESO. This is really unsafe during rainy season to stay in dark. Please, provide power ASAP.

@RailMadad @IRCTCofficial @AshwiniVaishnaw @RailMinIndia @fssaiindia @jagograhakjago @NCPCR_ Travelled on Train No. 12822 #DhauliSFExpress (Bhubaneswar → Balasore) on 02/07/2026. What I experienced raises serious concerns about passenger safety, hygiene, and consumer rights.

@tpnodl_odisha Kindly confirm whether the service cutout/main fuse or integrated circuit breaker is installed in my service connection. If it is integrated within the smart meter assembly, please specify its location and rating.

Dear Sir, TPNODL strictly adheres to OERC regulations and CEA Safety Regulations. As per CEA guidelines, every service line from the utility pole is provided with an isolation/protection device (Service Cutout/Main Fuse or integrated circuit breaker) at the meter point as part of the installation. If you have observed any specific discrepancy, kindly share the relevant details via DM for verification and appropriate action. x.com/messages/compo…

@tpnodl_odisha As per the Odisha Electricity Regulatory Commission Distribution (Conditions of Supply) Code, 2025, clause (77), Licensee/supplier shall provide switch gear to consumers. Just for clarification, is this provision being followed by your team ?