Charleys Cheesesteaks 🧀

@kkarmaa777 @UberEats Hello, this is never the experience we want you to have. Can you please email the details to feedback@charleys.com? We will get this taken care of.

@HBill2020 We're so sorry to hear that. Please shoot us an email to feedback@charleys.com and we would be happy to help.

@Charleys This location, 3220 N Kimball Ave, Chicago, IL 60618, the sandwiches are absolute garbage. I’m assuming this is a franchise, and it is in dire need of retraining to maintain standards. It’s dirty, and I assume if they make it right, the sandwiches are at least edible.

@soshardwood We're sorry to hear this and are happy to help. If you could please send us a DM we can get this taken care of.

@Charleys tried to go to Tonight in Spring, tx.(open until 11pm), but I'm told I can't order a sandwich because they'd already cleaned the grill before 9:45pm. I understand if I show up minutes before the store closes but almost an 1 1/2h before closing time that's ridiculous.

@BeautyIsHurName Oh no! We're so sorry to hear this :( Please send us a DM and we'd be happy to help.

@Charleys how are yall running Teachers Appreciation promo but the people working in your stores don’t know how to apply the freebie? Mad because I made a trip to the mall just to leave empty handed

@PagVee41204 We're so sorry to hear about this and are happy to help, please send us a DM

@thrandomir Hey there, we'd love to connect with you to get to the root of this issue. Please send us a DM and we would be happy to help.

@BigMeesh_5 We're so sorry to see this and want to make this right. Please send us a DM so we can connect.

@JCVCreates We're so sorry to hear this and are happy to help. Please email us at feedback@charleys.com with your receipts and we can take care of this for you!

@Charleys I used your app to buy food on Fort Cavazos. The store was closed and the other store would not make my order. I had to pay twice for the same food. I have sent messages on the app, but no one will reach out. I have receipts.

this is my love language. #charleys #cheesesteaks #relationshipgoals #foodie

@halobrown67 Thanks for the heads up!

@Charleys 29th and Beardsley Phoenix

@Charleys Hey, you should put ALL ingredients that are in your sandwiches. Some folks are allergic to lettuce tomatoes and mayonaise. Do better.

@RikJared154 @Wendys big fan of @RikJared154

Big fan of the baconator 🍔. Big fan of the Philly cheesesteak 🥪 however, since when Wendy’s stopped putting strawberries 🍓 at the bottom of my lemonade? Charley’s to the moon 🌕. @Wendys @Charleys

@raspberryreddd so sorry to hear about that! please send an email to feedback@charleys.com with details about your experience so we can look into this location.

@Charleys love y’all food but yall customer service in Knoxville at Walmart is awful!!!!!!!

@yummaiya it's funny you say that 🙃...stay tuned!

@Charleys bring back the loaded cheesesteak fries!!!!

@lovekaylei1 Hi Kaylei, so sorry to hear about your experience! Please email a photo of your receipt to feedback@charleys.com so we can make this right for you!

@Charleys y’all fucked my Food up and still didn’t give me my Money back 😩

@Carla_Paige Hi Carla! So sorry to hear about this. Can you please send a photo of your receipt to feedback@charleys.com so we can take care of this for you?

@Charleys I like Cajun fries as much as anyone else but I can’t even eat this with this much seasoning on it. And the entire box is like this. 😒🙄😭

@TheReal_MoBetta Hi Mo, thanks for bringing this to our attention. We've contacted the store and will make sure this is taken care of. If you want to message us privately, we'd be happy to connect.

@Charleys the fact yall have no heat and have this little ass heater in your deer park, ny location is insane!! If i wasn’t with a special needs adult we would have walked right out

@tdashjkidda We saw your tweet. We'd like to see how we can help. Can you please send us an email with more details at feedback@charleys.com ?

@_sirlocks good lookin out 😉

@Charleys was not familiar with your wing game 😉

@pjsallday19 We're sorry to hear you're experiencing some difficulties with the app. Can you please send us a private message with more details?

@Charleys your app update has made it useless. Losing money because I can't place an order online

@tara_shippee send us a message with your email and we can dig into this for you!

@Charleys I did go on page n email day it happened n never got respon

@Charleys had a really bad experience at the Holyoke ma store - n I drive 55 mine each way .