Chick-fil-A, Inc.

@babbitly We’re sorry to hear about that. Please DM us to share more so we can help!

I’ve had the stomach flu for the last three days and I just had my first desire to eat and @ChickfilA forgot my nuggets in the meal I ordered and I started crying

@QU4DVERSE We’re so sorry to hear about this, Tate. Please DM us to share more so we can help.

Why did @ChickfilA try to take me out today 😭😭 I always trust them as I have alpha gal and a severe pork allergy. Well today I order a sandwich and something made me turn it over to look at it. And on the bottom I see a piece of bacon stuck to it 🔫🔫 like brooooo are you forreal 😅 bacon literally makes me violently ill and like must use epi pen 😅 anyways my sandwich was contaminated and im sad

@dr3wpeyAF We’re sorry to hear about that, Andrew. Please DM us to share more so we can help!

Yet again the Woodburn, OR @ChickfilA stands tall as the only one with bad customer service and incorrect orders. This time soggy fries and an entire missing sandwich.

@xamwrld We’re sorry to hear about that. Please DM us to share more so we can help!

@ChickfilA I really appreciate claiming my free chicken sandwich just to drive home and open it and see you put no chicken on it

@Valerie_Romo Forkfuls of flavor! 😋

Breaking my fast with this goodness from @ChickfilA 😋 #LunchTime

@_teresa98 We’re glad you appreciate the Cows as much as we do! 🐮

I collect these cows I’m laughing @ChickfilA

@JBlackLangford Hi there! We’re sorry to hear about this. This isn't the experience we want our customers to have, and we appreciate you taking the time to voice these concerns. Please DM us so we can assist with getting this feedback to the right team!

To date and time, @ChickfilA has *not* responded to my allegations of #glutenallergy #discrimination nor responded to me in regard to customer service.

@GirlLikesABoy Thanks for reaching out, Shannon! Our Frosted Sodas and Floats will be available nationwide starting January 5, 2026, and both are joining our menu permanently!

@ChickfilA FOR THE LOVE OF GOD PLEASE KEEP THE FROSTED SODAS AND FLOATS FOREVER I JUST DIED AND WENT TO HEAVEN😫

@Rev_Sven We appreciate your feedback! We value our Guests and welcome comments on our Restaurants, products and service to help us serve you better. Thanks again for taking the time to share this feedback and for being a fan!

Hey @ChickfilA can you please bring that waffle sandwich to the DFW area? I tried it in San Antonio, and I need it again!

@Merritte_S #winning 👏

1/15/26 Girl Dinner: a vanilla milkshake from @ChickfilA which I redeemed for 800 points, so for free!!! 😋

@Steelcitygirl6 ❤️❤️❤️

@joypcoffee @ChickfilA It’s delicious !

cobb salad from @ChickfilA I’m a big fan!

@TX_Saul You struck Chick-fil-A gold, Saul! 🏆

Already winning in 2026! @ChickfilA

@JD29er Hi there! There was a temporary outage with the Chick-fil-A App and mobile ordering functionality earlier today, which has been resolved. Please let us know if you continue to experience any issues. We're sorry for the inconvenience and appreciate your patience!

@ChickfilA why is the app not working?

@undercova5 Thanks for reaching out! There was a temporary outage with the Chick-fil-A App and mobile ordering functionality earlier today, which has been resolved. Please let us know if you continue to experience any issues. We're sorry for the inconvenience and appreciate your patience!

@ChickfilA y’all app not working

Thanks for reaching out, Kyle. There was a temporary outage with the Chick-fil-A App and mobile ordering functionality earlier today, which has been resolved. Please let us know if you continue to experience any issues. We're sorry for the inconvenience and appreciate your patience!

@ChickfilA Any word on when the app will be fixed?

Thanks for reaching out, Robert. There was a temporary outage with the Chick-fil-A App and mobile ordering functionality earlier today, which has been resolved. Please let us know if you continue to experience any issues. We're sorry for the inconvenience and appreciate your patience!

@ChickfilA Hey I was logged out of the app and it won’t let me log back in. Your support number doesn’t pick up, and I’ve gotten no response from sending a message. I’ve used this app for five years and now no longer can.

🎄 Our favorite time of year is here! Introducing a Chick-fil-A Original Story: The Snow Globe. Enjoy the full 7-minute animated adventure now: spr.ly/6019MFKCS

@misstheepiggy Thanks for reaching out! There was a temporary outage with the Chick-fil-A App and mobile ordering functionality earlier today, which has been resolved. Please let us know if you continue to experience any issues. We're sorry for the inconvenience and appreciate your patience!

@ChickfilA is your app down??

@KeetDaSkeet Hi there! There was a temporary outage with the Chick-fil-A App and mobile ordering functionality earlier today, which has been resolved. Please let us know if you continue to experience any issues. We're sorry for the inconvenience and appreciate your patience!

@ChickfilA fix the app I need lunchhhhhhh

@WeiserPrincess #winning 👏

“Mom. I haven’t had @ChickfilA all year” Well. We can fix that!

@htowndrownin Waffles, bacon, chicken, syrup… can’t go wrong with that combo! 😋

Taking the fam to @ChickfilA tomorrow so we can try the chicken and waffles and I CAN’T WAIT