Childcare.co.uk

Education secretary to ask competition watchdog to review hidden childcare costs bbc.co.uk/news/articles/…

Childminders say they want to keep the 10% wear & tear allowance after the government announce plans to scrap it for childminders who are forced to use Making Tax Digital childcare.co.uk/news/childmind…

@HMRCcustomers Thanks for your help Steve. We really appreciate you looking into that.

@childcare Thanks for waiting We are not aware of what changes will come in with the introduction of MTD in relation to childminders. Updates will be posted when they become available. Steve

@HMRCcustomers Please can you clarify whether or not 'BIM52751 - Care providers: childminders: expenses' will remain the same after the introduction of MTD for childminders? In particular, the current allowable deduction of 10% of total childminding income to cover wear & tear?

@HMRCcustomers Much appreciated Steve - thank you.

@childcare Hi I’ve passed this to our technical team for further advice. Once I receive a response I’ll get back to you. Steve

@MGrabovsca95200 Hi Marina - Please be assured that senior management have seen all of your emails to our customer support department and are satisfied with the responses that have been sent.

@childcare I am trying to get in touch with senior management, please. I have a problem with my account, which needs senior attention. Unfortunately, the support via customer service emails can’t help me any further and are no longer replying to my messages. Thank you

@_gmp_24 Hi Gemma - Most certainly. We work 365 days a year and respond to all customer support tickets very promptly.

@childcare I’ve sent you an email regarding insurance please can someone get back to me asap

@Tia30694228 Those members will also be free members Tia. For more details see childcare.co.uk/faq

@childcare This is the emails that I get when people are trying to contact me, third one today and it will not allow me to message them first either

@childcare Hello ☺️ I made an account as I’m trying to find a child minder for September but any time someone messages me it says I cannot see it unless I upgrade ? This is not something I can afford as a single parent is there any way around this?x

@TracyJCooke70 We will send you an email with some further ideas on how you can improve and achieve greater success.

@TracyJCooke70 It's important to sell your skills and experience. Some of your messages are very short and won't stand out compared with other local providers that you are competing with.

Unfortunately your original email never reached our inbox. We have now located your account and have refunded the latest payment as a gesture of goodwill, although it was taken on the correct date. If you have any other questions, please do feel free to contact our 365 customer support team at childcare.co.uk/contact

@childcare I've just DMed you the info and checked my junk folder again but no auto reply came through at the back of my email on Thursday

@childcare hello I have emailed you on Thursday regarding the early payment taken from my accound and have not heard back. Also i cant find a way to cancel the subscription in my account. Please can you reach out. Thanks

@dagsypowell Thanks for reply. We'd really appreciate that - thank you.

@childcare I will DM you with my email and screenshot if the email sent to the support email address. I didn't get a auto reply with anything back unfortunately!

@dagsypowell Please kindly DM us the email address of your account. You would have been sent an initial automatic reply by email with a support ticket number.

@childcare The one on your website: support@childcare.co.uk

@dagsypowell Thanks for your reply. Which email address did you send the email to?

@childcare Hi, Thanks for your message back. I don't have a support reference as I emailed them using their email address and there was no auto reply to provide that. Can you ask them to check their emails and get in touch ASAP please.

Our final award recognising the hard work of #earlyyears organisations is Nursery of the Year, proudly sponsored by @Childcare. The winner is…@rafa_kidz Cranwell, Sleaford in Lincolnshire! #NWAwards 🏆

Now we turn to the categories celebrating early years organisations, beginning with Childminding Business of the Year 2024 supported by @Childcare. This award goes to…Shelford Childcare in Cambridge! #NWAwards🏆