
Heard back! 🔈 Nothing like you telling me it was due to a winter storm when your gate agent “accidentally” told the truth that you had a system malfunction that caused an 8 hour delay that had nothing to do with weather. If you’re going to lie to your customers be more careful.
americanair@AmericanAir
@ChillinChico We appreciate your loyalty, and are sorry to hear we've let you down. Our Customer Relations team has received your email. Following a review, they'll be in touch with you directly.
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