@LNER Big shout out to all of the staff on the 09:03 Kings Cross to Edinburgh service this morning for their professionalism, kindness and help, particularly the Train Manager Darren.
@ChrisInnesao01 Could you please confirm which browser you are using? If possible, try a different browser to see if the issue persists and let us know. We will pass this information to the relevant team. ^Josephine
@ChrisInnesao01 Thank you for sharing your kind feedback, Chris. If you’d also like to formally share your compliment so it can be passed on to their manager, you can do so here: lner.co.uk/support/custom… ^Josephine