Clarion Housing Customer Services

@dels_casio Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Noah

@RPLibDems @Merton_Council @ClarionSupport what a shit hole you’ve all allowed this place to become. Useless wankers the lot of you. Bet it’s not like this in your roads. The usual Friday night #flytipping #raynespark #scum #sseeyouincourt

@G8S1983 Thank you for reaching out to us. If you wish to us response, then please let us know. However, if you are just wishing to express your thoughts, then we understand this also. Kind regards, Noah

This isn't even a finger nails worth of the lies and negligence failure of duty of care of evidence ive got. But every time I complain they deny everything

@itvnews I've endured as much as I can with @ClarionSupport @Clarion_Group I've got proof and evidence of the lies,negligence, poor duty of care for vulnerable tenants with mental health. I would like to gp public

@exposingrogues @Janecox @JamesWaddon @LinkedIn @insidehousing Good Afternoon, Thank you for reaching out. If you would like a response, please let us know. We appreciate your feedback, and you can also email us at CustomerServices@myclarionhousing.com. Kind regards, Lucy

@ClarionSupport @Janecox @JamesWaddon @LinkedIn @insidehousing No thanks any emails I need to.send I would put on here but thanks for asking

@janecox regional director was able to knowingly mislead an mp and make false statements to the court to intimidate vunetable tennants please explain. Shall I post the all the evidence?? @ClarionSupport

@exposingrogues @Janecox @JamesWaddon @LinkedIn @insidehousing Good Morning, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@ClarionSupport @Janecox @JamesWaddon @LinkedIn @insidehousing Absolutely not

@exposingrogues @Janecox @JamesWaddon @LinkedIn @insidehousing Good Morning, Thank you for your messages. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@Janecox @ClarionSupport @JamesWaddon @LinkedIn @insidehousing #socialhousing #datamanipulation #bullyingbyproxy #tenantvictimisation

@KapturK Good afternoon, thank you for your message. We apologize for our busy phone lines and will do our best to answer as quickly as possible. In the meantime, if you’d like to DM us your details, we can assist you further. Regards, Ben

Oh @ClarionSupport how bad must things be when I call to make a complaint & there’s 36 people ahead of me in the queue 😳

@G8S1983 @insidehousing Good morning Steven, thank you for your message. Please DM us your details so that we can assist further. regards, Ben

@insidehousing I need to be heard and get my story of absolutely disgusting neglectful poor treatment as a vulnerable now "ex" tenant with mental health problems who is now homeless due to @ClarionSupport Clarion Housing Association.

@shanebrown74 Good afternoon Shane, thank you for your message. I am sorry to read of the issues your Mum has faced. Please can you DM me the details and I will have this looked in to for you. Regards Ben

Another emergency repair, another 24 hour time line not met. My mother is 91, with heart failure and kidney failure, and has had no sleep for two nights because the smoke alarms keep bleeping in all rooms. Reported yesterday, told it will be 24 hours. No one came out. Chased this morning, and told it will be ANOTHER 24 hours. If they actually come out at all. You are breaking your contract with us every time this happens. Get it sorted. @ClarionSupport

@PwincessHanHan Good morning, thank you for contacting us, please DM us your details so that we can asisst you further. Regards, Leah

@ClarionSupport website not working. How are we supposed to make payments or contact you when the website is bolloxed?

@Dawnpage1Dp Good Afternoon Dawn, Thank you for your message. I am very glad to hear that you have managed to report this issue. If you need any further help please send us a direct message including your full name, full address, date of birth and contact details. Kind regards, Lucy

@ClarionSupport Ive called it in and reported it gave all my details

@ClarionSupport this has been taken out of the burnt garage and placed behind the bins in between conningsby and maintaining court by the tenant at number 7 staying you have given her the garage

@edd00 @Will460952 @BBCEssex @essexlive @ChelmsCouncil Good morning Eddie, thank you for contacting us with regards to your repairs. Please DM us your details as well as the repairs you require to your home. Once we have this information we will assist further. Regards, Ben

@Will460952 @ClarionSupport @BBCEssex @essexlive @ChelmsCouncil Clarion repairs are atrocious maybe its time Clare Miller pulled her head out of her backside and started to run the company bad management starts from the top. Start by getting rid of the current heads of repairs who maybe think they are holier than thou.

@ClarionSupport @BBCEssex @essexlive @ChelmsCouncil The bin in the background has been broken for over 5 weeks now with rodents running around flies swarming around the smell is horrendous, your groundsman has not been seen for ages now, #environmentalhealth

@phoebrent @Clarion_Group Good Morning Jamie, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@exposingrogues @G8S1983 @Clarion_Group Good Morning, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@G8S1983 @ClarionSupport @Clarion_Group THIS MAN NEEDS TO BE HEARD!!!!

@ClarionSupport @Clarion_Group day 1 exposing this disgusting housing association.. What company lets rent arrears amass over 6 years without a tenant aware , poor duty of care not doing there job properly . Im on disability benefit. My rent paid for me..

@G8S1983 @exposingrogues @Clarion_Group Good Morning Steven, Thank you for reaching out to us. If you wish for us to respond then please let us know by sending us a direct message. If however you are just wishing to express your thoughts then we understand this also, thank you. Kind regards, Lucy

@exposingrogues @ClarionSupport @Clarion_Group Oh , I've got so much evidence ,back an forth email conversations, video proof ... I've tried and exhausted the complaints team , after stage 1 and 2 they say they can't see they're at fault... Social media and new outlets are now the avenue to go through.

@Will460952 Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@G8S1983 Thank you for your message. If you require our assistance, please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@exposingrogues Good Morning Steven, Thank you for your further message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Regards, Ben

@ClarionSupport @G8S1983 Not sure an X agent xan bring his friend back!!!! Maybe help should have been there when his friend needed it. What is clarions death count for its vunerable tennants currently standing at? FOI Incoming

If you need to request a repair over the weekend, you can do so via your online account at any time convenient to you, 365 days a year. For emergency repairs, you can still contact us 24/7 on 0300 500 8000. Have a great weekend all.

@nemotheman @AnglianWater @Clarion_Group Hi Owen, thank you for your message. Please DM us your details so that we can assist you further with your enquiry. Regards, Ben

Perserve water due to the heat they say, how about fix this then, 3 weeks this has been going on, imagine the waste of water @AnglianWater @ClarionSupport @Clarion_Group

@Bliadhnaichean Good morning, thank you for your enquiry. In order to assist you further, please could you DM us your details? Once we have this we can then look in to this further for you. Regards, Ben

Sent @ClarionSupport a DM on 31/3/26(Image 1), got a Letter in Reply (Image 2), then received a COPY of last year's Rent/Service Charge Letter(Image 3 featuring Original & Copy). Image 3 taken 15/6/26. STILL haven't got the figures for Financial Year '26/'27 as I requested ! 🙄