Clarion Housing Customer Services

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Clarion Housing Customer Services

Clarion Housing Customer Services

@ClarionSupport

Providing customer services for Clarion Housing, the largest provider of affordable social housing in the UK.

United Kingdom Katılım Ağustos 2017
31 Takip Edilen3.4K Takipçiler
@rapsta65.bsky.social
@Clarion_Group @ClarionSupport threatening court action bc I want my gas safety check to be carried out nearer to the 1 yr deadline of my last one. @SureserveGroup say tenants can reschedule, but when we try to, they say they can’t book that far ahead & STILL send engineers out!
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Clarion Housing Customer Services
@mic69449413 Hi Mic, Thank you for contacting us. Could you please DM your details and provide more information about the location so we can address this further? Regards, Ben
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mic
mic@mic69449413·
@ClarionSupport Same place yet again, 2nd van pulled away as I was approaching. 23 Collingwood avenue march cambs
mic tweet mediamic tweet media
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mic
mic@mic69449413·
@ClarionSupport please make sure your vans are not obstructing pedestrians. Prams, wheelchair and blind person with a cane all had to go in the road
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@lolllyplop Good morning, we are sorry to read of the technical difficulties you had with our services. Please DM us your details and enquiry and we will assist you further. Regards, Ben
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lollypop
lollypop@lolllyplop·
@ClarionSupport I've tried three times to talk to someone on chat and twice on the phone and been cut off. Why is it impossible to speak to anyone ?
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Mogsiemus
Mogsiemus@mogsiemus·
@ClarionSupport @LBofBromley Thank you Ben. I telephoned yesterday and spoke to Linda. Will you thank her from me, for being so helpful regarding the debacle of our waste.
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Mogsiemus
Mogsiemus@mogsiemus·
@ClarionSupport @LBofBromley Good-morning, Now has 1 month since last rubbish bin collection. As you can see from photos, there is no locked gate to access the waste. So why say this? Thank you.
Mogsiemus tweet mediaMogsiemus tweet mediaMogsiemus tweet mediaMogsiemus tweet media
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Mogsiemus
Mogsiemus@mogsiemus·
@ClarionSupport @LBofBromley Thank you for reply quick response Ben. Unable to DM. And I don’t know why I can’t do that. I have not been on X since early March 2025, I tweeted then to Clarion, the exactly for the same issue of rubbish not being collected.
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@zkfw Good afternoon, thank you for your message. Please DM us your details so that we can assist you further with your enquiry. Regards, Ben
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zkfw
zkfw@zkfw·
@ClarionSupport 2.5yr since sound engineer advised soundproofing and this is how the music downstairs travels upstairs into my bedroom apologies re-the video - had to set camera for a continuous feed which you can’t download so had to record it on another phone! FYI NRO Danni W
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@aMS29 Good morning, thank you for contacting us. I am sorry to read of the water issues you are facing in your home. Please can you DM us your details so that we can look in to this further for you. Regards, Ben
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aMS
aMS@aMS29·
@ClarionSupport Is living with no water for over a week acceptable? There is a block of flats without water and nothing has been done. My call this morning says that you were only made aware of this today. How did you manage a water drop yesterday then? Can someone contact me?
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@G8S1983 Thank you for your message. Our apologies - If you require our assistance, please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@G8S1983 Good Afternoon. Thank you for your message. We can confirm that we have sent you a private message. Thank you. Kind regards, Daniel
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Steven Gates
Steven Gates@G8S1983·
@CommonsHCLG Ive been treated absolutely disgusting by @Clarion_Group @ClarionSupport . My family's safety was neglected. Clarion Housing officers lying, rent arrears officer trying to obtain patient confidential information from my GP. I've got proof and evidence of everything
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sarah_burrell
sarah_burrell@sarah_burrell·
Sending a 3rd party contractor for a "visual walkaround" is a transparent attempt to shift accountability.
Haywards Heath, England 🇬🇧 English
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anthony
anthony@anthonyfuller69·
@Clarion_Group @ClarionSupport @Merton_Council This is disgusting 2 weeks its been pumping raw sewage out. Yes that is human shit everywhere. I get fined if I dont pick up my dogs maybe you should be fined for leaving this to potentially spread diseases.
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Sue Buckingham
Sue Buckingham@SueBucki·
@Clarion_Group Appalling treatment from this housing association. After months of terrifying ASB/abuse/threats from single Clarion tenant in 2 bedroom flat below the £580k 1-bedroom Bow flat they bought Aug 2022 police advised them to move out last Thursday for their safety.
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@ClarionFailures Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@Mich102Kay Good Afternoon Michael, Thank you for contacting Clarion. I am sorry to read this and would like to help, please can you send us a private message with the full address and contact details to enable us to assist you further. Kind regards Dominic
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Clarion Housing Customer Services
Clarion Housing Customer Services@ClarionSupport·
@ClarionFailures Good Afternoon James, Thank you for contacting Clarion. I am sorry to read this and would like to help, please can you send us a private message with the full address and contact details to enable us to assist you further. Kind regards Dominic
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James mcGreaty
James mcGreaty@ClarionFailures·
Why are you so fucking imcompetent? You send a man to check my vents - not the leak - not the damp and mould that’s giving me Athsma. Do you want to be sued? @ClarionSupport @HousingOmbuds House still leaking mould still growing
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