Clarion Housing Customer Services

@agnes0000w Good Morning. Thank you for your message. Currently, our live chat runs between 0930-1600. However, you are able to still use our Virtual Assistant to help answer our questions 24/7. Kind regards, Daniel

@ClarionSupport what time does your online chat close?

@FionaSumme95175 Good Afternoon Fiona, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@ClarionSupport after telling neighbours child to get down from climbing their swing to dangle over into my garden, I got verbal abuse from the mother. The child should have been in school. Problems since they moved in

@yvonnewalt22929 Good Morning. Thank you for your message. We are pleased this issue is being resolved for you. Kind regards, Daniel

@ClarionSupport Is OK I reported it now, help is coming

If you need to request a repair over the weekend, you can do so via your online account at any time convenient to you, 365 days a year. For emergency repairs, you can still contact us 24/7 on 0300 500 8000. Have a lovely weekend all.

@Leeds4life81 Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@ClarionSupport Can you confirm that your team that cleared out a house yesterday will be back to clear all the rubbish they have left dumped on the street

@yvonnewalt22929 Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@ClarionSupport My toilet drain is blocked, called emergency, just keeps putting me on hold, there is poop and toilet paper all over my path outside, it stinks, and I can't use the toilet

@Real_HFLambeth Thank you for your message. If you require our assistance with this matter, please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@ClarionSupport @Clarion_Group @Victoria_Spratt @Kwajotweneboa Maybe all those residents can get in touch with Lucy the @clarion_group bot to find out why these 69 tenants are being EVICTED!!?!?!! @jeremycorbyn @Kwajotweneboa @Victoria_Spratt #CLAREMILLER @G15London mafia @ClarionSupport inews.co.uk/news/no-fault-…

In Islington, 69 people - many of whom are vulnerable and older - are being evicted by their landlord - the major housing association, Clarion. They face losing their community and support network. I went to meet them @theipaper inews.co.uk/news/no-fault-…

@sorcererpds Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

These children live in our cul-de-sac. Their father kicks them out of their flat all day most weekends where they play football, run or bike or skate between cars. There is a huge public park four minutes walk away. These kids are making our lives a misery.

@ClarionSupport please advise what we do regarding a) children repeatedly playing ball games on a cul-de-sac where it is not permitted & hitting cars? b) children going into blocks other than their own screaming in corridors or outside other blocks when people are trying to work?

@sorcererpds Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@Real_HFLambeth @Clarion_Group @Victoria_Spratt @Kwajotweneboa Good Morning, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@ClarionSupport There are 69 VULBERABLE & OLDER people being EVICTED by @Clarion_Group!!?!!?!!! Maybe @Victoria_Spratt @Kwajotweneboa can contact Daniel to find out why they are treating their OWN residents in this CRUEL WAY!!?!!!?!?!!!

@Real_HFLambeth Thank you for your message. If you wish us to assist, please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@Victoria_Spratt @theipaper YET Clare Miller CEO @clarionsupport IS PROMOTED by your mates in the HOUSING INDUSTRY!!?!?!?!!! SHAME ON YOU ALL @insidehousing @G15London @housingdigital_ @BuildingCentre @housing_today!!?!?!!!! mirror.co.uk/news/uk-news/s…

@jonesynatters Good Morning Natalie, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

Hi @ClarionSupport Any chance this fence on the Kingsmead Estate in Biggin Hill, Kent is fixed? LBB say it’s not theirs. It runs along the footpath at the back of the estate. Been like it for months, lots of people keep walking through it. Kids have chucked panels to the side.

@NiaH98831849044 Good Morning, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@ClarionSupport Hello Daniel, Unfortunately I haven’t received a PM KR

@ClarionSupport can you please send someone to please fix the street lighting in Grove Road in Lingfield RH7 The street lights are completely out, it’s not only very dark people are beginning to interfere with the cars parked at night.

@Simoncitizen Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@Dawnpage1Dp @Clarekarma1 @ClarionSupport @Kwajotweneboa @itvlondon @Merton_Council It could #Freeze and #ice could #Kill #People

@ClarionSupport this has been going on for hours now its outside numbers 11/12 think you need to get somebody out ASAP its the overflow pipe from the top floor @Kwajotweneboa @itvlondon @Merton_Council

@Dawnpage1Dp Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@BupeNgoy Thank you for your message. Please send us a direct message including your full name, full address, date of birth and contact details so we are able to pass your thanks to Smith & Byford. Kind regards, Daniel

I want to thank #smythandbyford @ClarionSupport for sending the engineer to install the new boiler. #Lewis the engineer went over and beyond to install a New Boiler on #goodfriday holiday. I am very grateful. Since 23rd of much it was grim. I now have heating and hot water 👏🏼 TU

@Tiggergemz81 Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Daniel

@ClarionSupport so being self employed, it’s pretty rubbish when you have to give up a days work to wait in for an electrician that hasn’t turned up…….what with all the other appoints scheduled in for the next month. I guess my rent won’t get paid 🤷‍♀️

@BupeNgoy @yisenyathi Good Morning, Thank you for your message. I would like to help with this. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@yisenyathi @ClarionSupport It's really has been Hell. Hopefully it will be sorted by tomorrow Sis. Thank you.💐💖🥰 We are well. Using Fan heaters that drain the electricity...

My Boiler was emitting #CarbonMonoxide last Monday 23rd of March 2026 It made us sick. Headaches Vomiting. Reported it. Boiler disabled to be replaced today - Now being told not happening - No heating. No hot water 4 a week + #smythandbyford @ClarionSupport Unacceptable

@lazyfrau Good Morning, Thank you for your message. Please send us a direct message including your full name, full address, date of birth and contact details. We will then be able to let you know how we can help. Kind regards, Lucy

@ClarionSupport is this page still monitored?

@Rapsta65 @Clarion_Group @SureserveGroup Good morning, thank you for your message. Please DM us your details so that we can assist you further. Regards, Ben

@Clarion_Group @ClarionSupport threatening court action bc I want my gas safety check to be carried out nearer to the 1 yr deadline of my last one. @SureserveGroup say tenants can reschedule, but when we try to, they say they can’t book that far ahead & STILL send engineers out!