Anglian Water

@renatoyamane Hello, thank you for this update. We are aware and plans are in place for further work to take place. Best wishes, Carol

@AnglianWater Hi, there’s been a water leak for the past two weeks. Please see both protocols 29383649 (01/May) and 29426230 (12/May) - Ipswich I understand there was a delay due to an authorisation for excavation, but the leak is getting worse. Just for your information...

@sophie_yxx Hi Sophie, As my colleague mentioned, If you'd like to send a DM with your full address, I'll be happy to check your account and look at the best option for you. Best wishes, Carol twitter.com/messages/compo…

@sophie_yxx Hi there Sophie, thanks for contacting us. Can you please pop us a DM with your full address and I'd be happy to take a look? Thank you, Georgina.

@AnglianWater why has my water bill doubled in the last three years please? Thank you.

@DTroySylar Hello, don't worry I can look into that for you. Please send us a Direct message and I can investigate that further. Thanks, Will

@AnglianWater Hello, recently you posted a letter regarding some changes to the water meters around the Bedford area and what. Unfortunately the letter was thrown out before I could read it. Is it possible to have another letter sent or emailed regarding those details please.

@cornishlark Morning Vanessa, thank you for getting in touch and I'm sorry for the situation you was in on Sunday. Please can you PM me your full address, including the post code and I can certainly investigate further? Thanks, Jasmin

@AnglianWater Case Ref 68264448. After suffering for 8 hours of sewage pumping into our garden on Sunday I am still waiting for the report investigating the blockage. Engineer advised a non return valve be fitted to stop this ever happening again!! I need this NOW. Very anxious!

@pambizbuster Morning Pam, please can you PM me your full address, including the full post code and I can certainly check to see if we're aware of anything happening? Thanks, Jasmin

What's happening @AnglianWater in DN37 with the water pressure?

@cornishlark Hello Vanessa, I am sorry ho hear this, can you please send me a DM with your full address and best contact number. Thank you, Carol twitter.com/messages/compo…

@AnglianWater EMERGENCY!!! WE HAVE RAW SEWAGE DISCHARGING INTO OUR GARDEN IN A TORRENT!! I HAVE CONTACTED EMERGENCY SERVICES BUT WE NEED HELP NOW!!!! COMPLETE HEALTH HAZARD. REF NO 29416384

@westhampep Thank you! We are already aware of this leak and our engineers will be attending shortly to investigate, the reference number for this is 29398697. Thank you, Georgina.

@westhampep Hi there Declan, thanks for letting us know. Please can you pop us a DM with the What3Words of this location and I'll get this logged onto our system? Thank you, Georgina.

@AnglianWater burst water main on nightingale lane between Denver and Downham

@TraceyPearman Good morning Tracey, I'm sorry to hear that your supply was interrupted.  If you're still experiencing issues with your supply, please can you pop us a DM with your full address so I can take a look? Thank you, Georgina.

@AnglianWater No water in CO2 0 post code guys.

@roots2611 Good morning Judy, I'm sorry to hear you have no water this morning. Please DM me your full address and I will check this for you. Best wishes, Carol twitter.com/messages/compo…

@AnglianWater could you please restore my water supply? Woke up this morning with none and been told I have a 6 hours wait before someone is assigned to investigate

@RaymondDocwra @greateranglia @networkrail Hi there, thank you for reporting this. I have popped these details onto our system and one of our technicians will be out to investigate within the next 3 days. The reference number for this is 29360001,. Thank you, Georgina.

@greateranglia @networkrail @AnglianWater not sure who deals with this but standpipe enclosure box at soham rail station pouring out water !

@CHRIS196213 Hi Chris, are you able to give DM me the What3Words location or a property near the leak and I will check that for you. Thanks, Carol

@AnglianWater hi when is the leak in College Street Irthlingborough going to be fixed? There has been water running down the gutter pretty much all the time since about April 7.

@greenarteries @EnvAgencyAnglia Good morning Wendy, Could you please DM me some more information of the location? The postcode or What3Words would be helpful, or a job number if you were given one. Thank you, Carol twitter.com/messages/compo…

Informed “Ickleton’s chalk stream has suffered a deliberate diesel spill @AnglianWater sent 2 men to test the water but residents say didn’t provide any help to tackle hrs of pollution in the river @EnvAgencyAnglia came later” residents want to know what consequences this has had

@8CW Thank you! There is no planned date showing currently so I will get this escalated now and explain that the leak has got worse. If you would like an update on this from the team, then please PM me your details.

@8CW Hello Simon, thank you for getting in touch. Please can you PM me your full address, including the post code and I will investigate further? Thanks, Jasmin

@AnglianWater leaking since early March - now really big leak! Your ref 29102762

@CllrWRandall Hi Wendy, these type of slotted drains are usually the responsibility of your local authority. Best wishes, Carol

@AnglianWater there is a broken drain on Hood Road, Daventry, Northants. Is it one of yours?

@joebee462 @CostaCoffee Thank you for this! I have raised the issue now and someone will be out as soon as possible within 1 week at the very latest. We don't have any assets showing in that area so it could be private but we will have someone out to check soon. Reference is - 29271164

@joebee462 @CostaCoffee Hello, thank you for reporting this. Please can I take the What3Words location so I can find it exactly on the maps to raise? Kind regards, Jasmin

@AnglianWater @CostaCoffee this is outside the Costa drive thru in BSE. It is near junction 45 of the A14.

@MartinGossCol If you would like to PM me your best contact number and I can get the planners to update you on the repair date?

@MartinGossCol Hello Martin, the leak has now been found and we will be back out as soon as possible to complete repair.

@AnglianWater why are there still unmanned roadworks near Fernlea Colchester in Braiswick with traffic lights and no work going on please? Again been like this for weeks!