Anglian Water

@Kingwolf84 Good afternoon, thank you for your response. Grassed areas used for sport or recreation can be watered with a hosepipe for health and safety reasons, but only for the active playing areas. You can read more here: anglianwater.co.uk/help-and-advic…. Thanks, Will

@AnglianWater quick question - can sports clubs (e.g. cricket etc) water pitches with a hose to enable the grass to grow and hold the pitches together from a safety perspective? (I.e. stop the ground cracking & being a trip hazard).

@Diesel1028 @Nige1Chapman Good afternoon, I'm sorry this leak hasn't been fixed yet. Our technicians are estimated to have this fixed by 10 August at the latest. Thanks, Will

@Nige1Chapman @AnglianWater There’s been a significant leak outside Tesco on Matmore gate on and off for about 3 years - can you fix this too AW?

@AnglianWater Tried and failed to report a significant leak in Iron Bar Drove, Spalding PE11 3JQ. I suspect it might be where there was recent work undertaken.

@gunsmoke70 Good morning, I'm sorry this leak hasn't been fixed yet. I understand how frustrating this can be. Our technicians are scheduled to attend today to repair this leak. Thanks, Will.

so hosepipe ban and drought conditions yet @AnglianWater still not fixed a leak on gosbecks rd colchester that has been running for at least 4 weeks

@SamEvans336 Hello Sam, thank you for raising this with us. Please can you PM me the exact location and I will certainly investigate further? Thanks, Jasmin

@thisismacaree Hello Chris, I'm sorry to hear that you're not able to get through. Please feel free to PM me the details or you can use our online reporting system here - anglianwater.co.uk/your-local-are…

Any chance you could stop disconnecting the line when trying to report a leak?? Been trying multiple times for a while now.... it gets so long, sounds like someone is answering then the call drops. I pay you £1200+ a year for this service!!! @AnglianWater

@mchapmanallen Good afternoon, I'm sorry this hasn't been fixed yet. Our technicians are scheduled to return 3 August to get this repaired. Thanks, Will.

@AnglianWater ref 33 ip222ry. You are now up to your time limit and the water meter is still leaking. My neighbours are complaining we are in drought and you fail again to fix a leak. Not the first time.

@Nige1Chapman Good morning, thank you for letting us know. We have our technicians scheduled in for today to attend and repair the leak. Thanks, Will

@JamesOddy571046 Hello James, I'm sorry to hear you've got no water. Please can you PM me your full address, including the post code and I can certainly look further into this for you. Thanks, Jasmin

@AnglianWater over 48hours without water, utterly poor customer service, continual moving of completion times, at this point I wouldn't mind the bottled water so many others complain about receiving instead of mains water. No showers, no drinking water, toilets won't fill.

@Tim4Labour Sure, you can email us at customerservices@anglianwater.co.uk. Thanks, Will

@AnglianWater Is it possible to email you, Will? I am one of the local City Councillors for the area.

@AnglianWater please expedite work on a leak outside 134 Forest Road Colchester CO4 3XB. This needs repairing ASAP. Thanks.

@JohnCook1964 Thank you for reporting John. We are already aware of this issue and are arranging a technician to call and investigate. Best wishes, Carol

@AnglianWater Leak from near water meter at 28 Withipoll St, Ipswich IP4 2BZ. Not my house, but was passing. Can you sort please, if not already on repair list?

@bridge_53 Good morning, thank you for bringing this to our attention. You can see the list of restrictions and exceptions here: anglianwater.co.uk/help-and-advic…. Thanks, Will

@ScionTrent Good evening, I'm sorry you've been affected for so long. I appreciate how concerning this can be. If you could please send us a direct message so I can look into that further for yourself. Thanks, Will

@AnglianWater you’ve moved the repair time 3-4x in the last 48 hours, why can’t you supply water??

@beccaburton8 Good afternoon, I'm sorry you're still affected with no water. If you could please send us a Direct Message so I can look into this for you. Thanks, Will

We’ve had no water at home since Sunday evening!!! @AnglianWater no wonder we are on a hose pipe ban when you can’t stop leaks!!!!

@gasguy123 Thank you! We expect to have this repaired as soon as possible by 10th August.

@AnglianWater Kitchener road, Ipswich.

@matt_brading Hi Matthew, sorry to hear that - if you could please DM your address I'll request that one of my colleagues in our operations team contact you, thanks

@AnglianWater no water for nearly 24 hours is a joke, have you got @Morrisons fridge engineers on the case or what? Sort this out. That’s 3 times recently we’ve had this happen.

@MisterAngry7 Leaks are not always visible. If you would like to DM your name and address I can take a look at your account and send you some instructions on how to check for a leak. Best wishes, Carol x.com/messages/compo…

@AnglianWater stop sending me bloody letters saying I have a leak. I didn't ask for your stupid smart meter. I think I would notice 9 litres of water sloshing about every hour.

@AmandaP79729587 Good evening, I'm sorry this leak hasn't been fixed yet. Could you please send us a direct message advising a more accurate location so I can investigate further. Thanks, Will.

@AnglianWater ANGLIAN WATER wants us NOT to use hosepipes. Meanwhile hundreds of gallons are pouring from a burst main on the Cley Road which they have refused to fix FOR WEEKS despite dozens of messages from concerned consumers! Hope they will publish HOW MUCH water they have deliberately wasted.

@Maz0603 Good afternoon, I'm sorry you've not heard anything back. Could you please send us your address details in a direct message so I can look into this further. Thanks, Will

@AnglianWater. Thanks for the advice that I could be exempt from the hosepipe ban. Completed the necessary forms "you'll hear within 24 hours" they said. 48 hours later, nothing.......am I/aren't I? Still lugging 30 x 6l watering cans...........