Client Escalation Helpdesk

@KalEl_WBS Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail parcel says delivery today between 11:45 and 3:45 but no updates since yesterday so I’d guess it’s not coming today

@RevWhoGuest @royalmailHelp Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

We have had just 5 mail deliveries this year @RoyalMail @RoyalMailHelp We should get at least 2 a week with paid for subscription publications. I understand a complaint has now been launched by one distributor. Wonder where item despatched 2 weeks ago is among others? #RoyalFail

@RadioMunkeh Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail It’s my birthday today and I’ve had nothing delivered at all. One card was posted 10 days ago. You’re just no good anymore are you?

@andydenyer63 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail Still waiting for a parcel your tracking said would be delivered between 11:50am and 2:20pm today.

@andydenyer63 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@_ClientHelpTM_ I would if this was the genuine @RoyalMail account, but it clearly isn't so I will be reporting it and blocking you.

@ChelleH768 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

Fed up of the @RoyalMail app not working… it’s about time you got it fixed!!🤬

@SpiritofBrum Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail after a decent enough Christmas season using your tracked services and only losing one parcel into "the ether", it seems two of our parcels have been kicked to their destinations this week. WTF is going wrong in the delivery offices? #poor

@lardlikesdogs Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@bbcbreakfast everything you are hearing from @RoyalMail customers is true, Post only comes weekly has done for a year now , Parcels delivered over mail daily, Everything Royal mail has told you is complete rubbish. It isn't fit for purpose.

@ChanTankaria Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

.@RoyalMail absolutely useless take out the Royal and just have Mail. 45mins to talk to someone then an automated message which was as useful as a chocolate teapot. Never use them again. Rubbish.

@misfitmagico Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@CliffMorton Hi, this is Amanda. I would like to help you with this concern kindly follow back. And DM me, that I may assist you. Thank you.

@BBCBreakfast Lots of incidents of mail theft & tampering reported to @NorthantsPolice .Doctors discharged me from treatment because I never received letters. Complained to @RoyalMail who denied the issues despite video evidence. R.M are an overpriced Cartel who are above the law

@CliffMorton Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@kikisbz Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

if dreams are portals into another dimension, im glad my other me was able to get her parcel with all the arno photocards i had bought... unfortunately i live in the dimension where @RoyalMail CAN'T SEEM TO DO THEIR JOB PROPERLY, SO GOD KNOWS WHERE THEY ARE NOW!!!

@gg4163 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail I had a delivery today and as it was raining, I thought my package was gonna be wet as it would’ve been left outside, it was too big to fit in the postbox, the delivery driver had put it in a plastic bag which was brilliant service, so thank you to the driver.

@Sausagedog102 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail please can someone help me regarding an overseas parcel I sent that has been returned as “Obsolete product”

@Jacezq Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail delivered parcel left in doorstep taken absolutely disgusted with a trust service and you cannot even contact them

@richardajwilson Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

Just spoke to @RoyalMail customer service and listened to 10 minutes of continuous lies from them trying to cover for a delivery error. Absolutely no help at all.

@darren_jones20 Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail I have had post delivered today that seems to have been sent out late December or early January, including hospital appointments, invoiced tha need paying and car tax reminder. Where has it been!!?

@SophosNugget Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail I had an expensive 1 of a kind item posted on the 16th January and I still have not recieved it. Ive tried to call over 20 times and I'm getting no where. I need the item urgently as I'm a gymnast and its for competitions. Please help - ive been trying to reach out

@SelvarajahKokul Thanks for getting in touch with us. For us to assist you in a better way, please FOLLOW BACK and send us a DM with details about the claim . We will keep an eye out for your response from our relevant team.

@RoyalMail is not so "Royal" anymore. Marking "Attempted but no answer"trick when you are lazy.