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In July 2025, I responded to a promotion that was being run by Gray Homes Construction Company. I decided to build a small cottage and entered into an agreement with the director and CEO, Annavestah Mudiwa. We agreed that I would pay monthly instalments towards the construction of a two-bedroom cottage.
I made payments until the total reached US$10,760. According to our contract, construction was supposed to begin once 70% of the agreed amount had been paid.
However, in March 2026, after reaching the 70% mark, Mrs. Mudiwa informed us that fuel prices had increased and claimed that the total cost of the project would rise to US$22,000. This was a significant change from the original agreement. She also requested an extension and insisted that we continue paying instalments, even though no work had started on the ground. This did not make sense to us.
We then realised that the service was poor. Whenever we tried to contact her, she would say she was in a meeting and would call back later, which she often did not do. This was very unprofessional.
We decided to cancel the agreement and requested a refund. After this, Mrs. Mudiwa became rude and uncooperative. No work had been done at the site, and we have been trying to recover our money.
Our lawyer sent a demand letter, but there was no response. The lawyer then visited the Gray Homes office located along Longden Avenue, Harare, Zimbabwe, only to be informed that the company had moved from that address last year.
We have tried to contact Mrs. Mudiwa to provide the new address, but she has refused to share it.
We are kindly asking for assistance in locating her and recovering our money. It is very painful because we worked hard and made sacrifices, only for someone to take our money and then disappear.


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