Red&BlackBackpackComeBack

@airserbia @AeroNikolaTesla 73 days since you lost my luggage. You have not paid me - the claim for reimbursment of essentials I had to buy - the claim for compensation for my luggage Both are legally owed me due to the Montreal Convention Pay. I will take legal action soon.

@SantaEUeS @airserbia @AeroNikolaTesla any luck? I wonder how many bags are sitting there- mine has been lost for over two months now with absolutely nothing from air serbia or the airport

DAY 43 - When am I getting an update @airserbia @AeroNikolaTesla !?!?

@cleezuselroy @airserbia was their dm actually helpful? been over a month since I submitted my claim, and had nothing.

@airserbia Hello - I submitted a claim to get reimbursement for you losing/delaying my baggage for several days in July nearly 3 weeks ago - When can I expect a response and issuance of my reimbursement for this matter?

@airserbia it's been 43 days since I filed a reimbursment claim for the essentials I needed to buy after you lost my luggage (which has still not been found). Please pay me the money you legally owe me. Unacceptable treatment.

WHERE IN THE WORLD COULD MY BAG BE @airserbia @AeroNikolaTesla Days since I last saw bag: 60 Unreplied emails: 28 Unanswered calls: 32 Compensation: $0 Worst airline I have ever flown with #travelfail #airserbia #badcustomerservice #neveragain #lostluggage

@airserbia @DaenKith was it a useful dm? I'm at 60 days now, furious and disappointed.

@DaenKith Hello, we have answered you via DM, please check.

@MelBiRed @AeroNikolaTesla @airserbia how long has it been for you?

@ComeBackBacpack @AeroNikolaTesla @airserbia I don't think I'll ever see my suitcase again either.

@AeroNikolaTesla @airserbia 40 days. No baggage. No contact. No compensation yet for essentials bought. No answered emails, no answered calls. Worse customer service I have ever experienced. What kind of a business are you running. Never again. #airserbia #lostluggage

@Hosam_Hashim @airserbia yeah no response about compensation for me either, willing to fight too as we are entitled to compensation due to the Montreal Treaty. crossing my fingers for you!

@ComeBackBacpack @airserbia We have received only one bag after 11 days then there is no response from them on the 2nd bag. They told us once that they sent it to Orly Paris airport and we went there found nothing. Now, no response or compensation. What about you?

Hey @airserbia, seriously disappointed with your service! Our bags have been missing for over 3 weeks after a chaotic journey through Cairo, Barcelona, Milan, Paris airports. No one seems to care or provide any updates. This is beyond frustrating! 😡 #LostLuggage #AirSerbiaFail

@AeroNikolaTesla @airserbia are you planning on working your way through all the luggage, or is it a lost hope by now? 6 weeks have gone by :(

@ComeBackBacpack @airserbia We apologize for the inconvenience. All relevant services of the Belgrade airport work 24/7 to ensure that delayed luggage reaches its owners as soon as possible. Share your file reference number at lostandfound@beg.aero or you can call +381/11/ 209 7416 and +381/11/ 209 7417.

@airserbia @SantaEUeS @AeroNikolaTesla it's been 40 days for me, haven't heard a word. AWFUL service

Hello, we are sorry for the inconvenience. Please contact the Lost&Found department at your destination airport, where you reported delayed luggage, or check tracing here: bit.ly/3Op5SSY. In the case of Belgrade Airport, you can contact its Lost&Found department at +381 11 209 7416, +381 11 209 7417 or lostandfound@beg.aero and find additional information here: bit.ly/3DjCMy7. You can also send us your PIR via DM and we will assist the lost and found department to help resolve the situation. Thank you for understanding.

DAY 19 - And still no useful update when we will receive our baggage @airserbia @AeroNikolaTesla

@unamonedaxfavol @airserbia I'm going on over 5 weeks. No response. Horrible service.

Hello, 3 weeks ago my bags were lost. I still do not have a clear and decisive answer. are they always handled like this? @airserbia

@airserbia @AeroNikolaTesla Days Since Luggage Failed to Turn Up: 36 Unanswered Calls Made: 25 Unanswered Emails: 14 Number of times cried from stress: 35 Where oh where in the world could my bag be #airserbia #terribleservice #travelfail #lostbaggage #lostluggage

@nic_jare @AeroNikolaTesla Shows a bit of promise with it moving! Fingers crossed for good news for you soon!

@ComeBackBacpack @AeroNikolaTesla Must be thousands of bags stuck at @AeroNikolaTesla but can’t understand why delay is so so long or no replies/ info. Should be on next flight or at worst day or two, not month 🤯 I can see my bag moves a bit every day via AirTag, so I guess they are very slowing processing 🤞

Due to the highly dynamic summer season with increased traffic and flight delays at all airports there are more cases of delayed baggage, especially baggage in connection that arrive too late for their connecting flights. 👇🏻

@nic_jare @AeroNikolaTesla obviously there's a hell of a lot of lost and delayed luggage right now, I just hope I can get mine back at some point, but losing hope :(

@nic_jare @AeroNikolaTesla Nope. Not a single update. Customer service/communication has been shocking. Would seriously consider never flying with them again. Not worth the massive stress and loss of money

@ayliinoktay @AeroNikolaTesla I am shocked at such poor service from air serbia and Belgrade airport. a disappointment to serbia. terrible reflection of their country.

My 2 suitcases were lost at the @AeroNikolaTesla airport where we were flying as a connecting flight. We do not receive any support regarding the issue. This image is the suitcase of thousands of people waiting. Beyond disgrace.. #NikolaTeslaAirport !!!!!!!!!!!!!

@SantaEUeS @AeroNikolaTesla @airserbia honestly appalling service from air serbia and Belgrade airport.

@AeroNikolaTesla @airserbia I emailed and called both numbers multiple time now. But it helps if someone picks up the phone!!!!?!?!?

@airserbia @AeroNikolaTesla My girlfriend's bagage has been in transit at Belgrado airport for 11 days NOW!! I can see on the AirTag that is hasnt moved an inch. When is it delivered to our home address? I've called numerous times while no one is picking up. It's beyond pathetic!

@spiders__web @airserbia massive regret from me choosing air serbia too. to think their "priority is to provide exceptional quality service to our passengers."

@airserbia So put two more guy there !!! It is not an excuse, you knew already how many tickets you sold so prepare yourself for it !!! I dont see any other company which has an excuse like that. Sorry you are the worst i’ve ever seen. It was a big mistake to choose you…

@airserbia never and never use @airserbia , they have lost my baggage it has been 1 week now and they give 0 information. Even their call center doesnt help me even i can not do claim by their site as it gives always an error !!! A disaster of disaster.

@airserbia @Hosam_Hashim any luck? it's been over a month for me. upset, angry, frustrated, stressed. appalled at the lack of service. terrible from air serbia and Belgrade airport

@Hosam_Hashim Hi, we are sorry for inconvenience. Baggage delay at the airport in Belgrade is within the competence of Belgrade Airport. Please find more information at bit.ly/3DjCMy7. And send us your reference number (PIR) via DM.

@airserbia @AeroNikolaTesla Days Since Luggage Failed to Turn Up: 33 Unanswered Calls Made: 26 Unanswered Emails: 16 Number of times cried from stress: 34 Where oh where in the world could my bag be #airserbia #terribleservice #travelfail #lostluggage #help #hopeless