Agentforce Commerce

State of Commerce is LIVE! 🔴 Salesforce surveyed 2.7K commerce leaders + analyzed 1.5B+ customers worldwide to uncover trends such as: 📝 The strategic priorities of commerce orgs. 🤖 How orgs are using generative AI. ➕ Much more. Get the report: sforce.co/47v6zk3

Agentforce Commerce customers see up to 2x higher conversion rates with guided shopping agents. 44% of shoppers expect AI help. Your customers are clearly ready. Is your platform?

Salesforce is natively integrating Google’s new Universal Commerce Protocol (UCP) into Agentforce Commerce, giving merchants the ability to easily unlock new AI-driven shopping journeys across Google’s AI surfaces. Learn more: sforce.co/3LfW9zL

Cyber Week: complete. The #CommerceCrew: recharging. Your source for holiday data: still live at the Shopping Insights HQ: sforce.co/4onBZ49

Every second matters when it’s Cyber Week. With 100% uptime, retailers around the world never missed a moment with Agentforce Commerce. Congrats, retailers! You made it!

Congrats to retailers on a record-breaking Cyber Monday. 👏👏👏 AI had the assist, influencing nearly 1 out of every $5 spent. See all the shopping data: sforce.co/4onBZ49

Peak shopping season, handled with ease. 🤝 Agentforce Commerce retailers managed 54% more orders on our platform than last year. Dive into the holiday shopping insights: sforce.co/4onBZ49

Want to turn conversations into conversions? Shopper agents are filling carts and freeing up time. See all the shopping data: sforce.co/4onBZ49

Shoppers searching on LLMs get what they want faster: answers and real-time recommendations. See all the shopping data: sforce.co/4onBZ49

The #CommerceCrew settles the Black Friday vs Cyber Monday debate. Find out how shoppers voted with their wallets at our Shopping Insights HQ: sforce.co/4onBZ49

Social channels brought the heat on Black Friday. 🔥 Online traffic from social media referrals accounted for 14% of all US traffic, up +6% YoY. Get all the data details over on the Shopping Insights HQ: sforce.co/4onBZ49

Convenience is king this holiday season. 👑

 More shoppers chose to buy online, pickup in store this Black Friday, increasing +8% YoY. Get all the data details over on the Shopping Insights HQ: sforce.co/4onBZ49

Shoppers laced-up for some serious deals this Black Friday. 👟 Active footwear, furniture, and luxury fashion verticals were the top performers globally. 🌎 Run, don’t walk, over to the Shopping Insights HQ: sforce.co/4onBZ49

Rolling into Cyber Weekend with a Black Friday flex. 💸 Global spend is up 9% YoY, with the U.S. coming in at a 4% increase and Europe at 16%. More spend, more shoppers, more stats. Dive into the data from 1.5B+ global shoppers: sforce.co/4onBZ49

Let’s grooooow. Online sales are up across the globe. Spain and Canada showed up and shelled out growing 33% and 10% YoY respectively. 💸 See all the sales trends: sforce.co/4onBZ49

A hot new search channel has entered the villa. More shoppers are starting their search with AI this year, proving LLMs are a huge opportunity for retailers. See all the shopping data: sforce.co/4onBZ49

Treat yourself with a holiday glow-up! Start by visiting your favorite retailers, then swing by our Shopping Insights HQ to get all the data behind their sales. sforce.co/4onBZ49

Forks down, phones up. Thanksgiving shopping is going mobile this year, accounting for 75% of all online global sales. Dive into the data from 1.5B+ global shoppers: sforce.co/4onBZ49

FIRST LOOK: Agentic Commerce, powered by Agentforce. Personalized shopping for every customer to build loyalty. ❌ Lost shoppers & abandoned carts ✅ Accelerated product discovery ✅ Instant answers ✅ In-chat checkout Be the first to see it at #DF25: sforce.co/46fRmG2

See how you can take on the 2025 holiday retail season with smarter product recommendations, happier shoppers, and a little help from AI. Download the guide: sforce.co/3HFSA3O

Shoppers were busy this Black Friday, but so were fraudsters. Listen to this episode of the Commerce Cloud Innovations podcast to hear how ecommerce brands can stay ahead of threats. 🎧 sforce.co/3EmleVJ