cookunity

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cookunity

cookunity

@Cookunity

The personal-chef fantasy made real. Inspired meals—delivered weekly—to keep your palate discovering more. Available nationwide. Taste everything.

New York, NY Katılım Ağustos 2013
1.8K Takip Edilen4.7K Takipçiler
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cookunity
cookunity@Cookunity·
We believe in the power of great food, and the best food comes from passionate chefs, who bring their style into every dish. We’re on a mission to say yes to more—more flavor, more color, more adventure. Say yes to a more personalized chef experience.
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cookunity
cookunity@Cookunity·
@SmittyWittty We hear you, and are in the process of building solutions that allow you to order freely. Keep an eye out for updates. In the meantime, we don’t have an option to turn off auto selection at this time.
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f*ck MAGA
f*ck MAGA@SmittyWittty·
@Cookunity Can we please get an option to turn off the auto selection mode if we don’t pick our meals by a certain time. I get why you do this but it’s annoying having to remove your auto picks before making my picks. We should be able to turn this off if we don’t want it.
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cookunity
cookunity@Cookunity·
@filmswithelliot We are so sorry about this! Definitely not ok. Please send us a DM with your account info if you haven’t contacted support yet. We will take care of this for you.
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QuietLight
QuietLight@filmswithelliot·
This is the most first world problem I’ll ever complain about but @Cookunity delivery didn’t ring the doorbell and left my food on the street in SF WHAT LMAOOOOOO
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cookunity
cookunity@Cookunity·
@THEEMayaPapaya We are sorry to hear about this. Please feel free to DM us with your account information, we are happy to take a closer look.
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edgar allan hoe.
edgar allan hoe.@THEEMayaPapaya·
I cannot recommend using @Cookunity less. The food is decent but the customer service is god awful and very rarely do I end up with food that can survive a full 7 days. Cancelled my membership. I’ll just keep frozen dinners on deck for when cooking is too hard on my body.
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cookunity
cookunity@Cookunity·
@YaGirlMelberne Sorry for the trouble! Feel free to send a DM with your account info, we are here to help.
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cookunity
cookunity@Cookunity·
@hehehe426 This is a great suggestion! We will share with our team. In the meantime, adding unwanted ingredients to your taste profile will help flag any dishes containing ingredients you’re trying to avoid.
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Hehehe426
Hehehe426@hehehe426·
@Cookunity Have you considered adding a search option for lactose intolerance friendly meals? The current "Avoid dairy" option doesn't quite work for me- butter or hard cheeses like parmesan are okay for me to eat, so I don't want to exclude meals that have them!
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cookunity
cookunity@Cookunity·
@Hormold Love this! How’s it working for you?
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cookunity
cookunity@Cookunity·
@nemir @cheftraceybloom So sorry for the trouble! We are a subscription based, weekly service and will send meals if you don’t skip or select meals yourself. You should be receiving notifications about this - feel free to DM us so we can take a closer look!
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cookunity
cookunity@Cookunity·
Risotto = the food version of a warm hug. Get @cheftraceybloom's take on a lobster risotto in our Atlanta market. Only at @cookunity
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cookunity
cookunity@Cookunity·
@RobertC29716184 We are sorry about the trouble! Feel free to DM us - we are here to help!
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Robert Collins
Robert Collins@RobertC29716184·
@Cookunity Don't order from these guys, won't let you cancel the subscription, sad!
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Kakaty
Kakaty@TigerSharkLover·
@CookUnity can you create a menu for extras? Like extra croutons, sour cream, sauces, condiments, cheese packets, and that delicious Greek youget for the pork kofkas! Things that people might pay $.50 or $1 extra for. Thanks!
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cookunity
cookunity@Cookunity·
@steffi3 Sorry to hear this! Let us know what you’d like to see and we will share your feedback!
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cookunity
cookunity@Cookunity·
@bradleygstfu Sorry about the trouble! Please feel free to DM your account info. We are happy to take a closer look.
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Aurea Bradley (jj)
Aurea Bradley (jj)@bradleygstfu·
@Cookunity I submitted a skip request 2wks ago & received confirmation but the order still processed. I contacted support immediately & sent a screenshot yet I'm told it can’t be canceled/refunded. I won’t be home, so food will go to waste. Review this.
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cookunity
cookunity@Cookunity·
@TrevolTrey Hey there - that doesn’t sound right. Feel free to send us a DM and we will take a closer look!
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Trevol Trey
Trevol Trey@TrevolTrey·
Hey @CookUnity Why did it take 3 weeks for my order to arrive? That’s a long wait for a weekly meal service. Can someone from customer support reach out?
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cookunity
cookunity@Cookunity·
@NvrBAnother1 Oh no! That is definitely a bug. We’re sending a DM to sort this out. So sorry this happened!
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cookunity
cookunity@Cookunity·
@ParadoxOfSula Sorry to hear this. Please feel free to send us a DM with your account info, we will take a closer look!
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Hellfire + Holy Water
Hellfire + Holy Water@ParadoxOfSula·
In case anyone was wondering, @Cookunity melas are way better than Factor but their customer service is trash so they won't ever get my $$ again. Can't speak for Factor's customer service cuz I tried their meals for free.99. They're only slightly better than Lean Cusine, I fear.
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Drake D. Prived
Drake D. Prived@thedrakemason·
@Cookunity Received, thank you! I also have an idea for ya'll to increase subscribers if you're interested 🙂 Been using the brand almost 5 years and love it!
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Drake D. Prived
Drake D. Prived@thedrakemason·
@Cookunity - any updates for east coast delivery delays due to the storm?
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cookunity
cookunity@Cookunity·
@___I_Am_G___ @GamesCookUnity Sorry for the trouble with order tracking! Our team is here to help if you still have not received your order. Please feel free to send us a DM with your account info.
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cookunity
cookunity@Cookunity·
@OllieLove44 Glad to hear you’re enjoying everything! Great suggestion! 🧀
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DAISY
DAISY@OllieLove44·
@Cookunity Everything is beyond delicious!!😋🍽️ Have completely stopped ordering out 💸💸💸 and excessive grocery shopping Saving so much money! And my kitchen is always clean 😁 Small Suggestion : A cheese plate with some crackers and fruit! 🍇🧀🍷 😍 Just a fun idea
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cookunity
cookunity@Cookunity·
@stefanasseg So sorry about this! We took a closer look and there appears to be a typo in the email. You should be receiving a meal more suited to your preferences and if not, please let us know!
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Stefan Asseg
Stefan Asseg@stefanasseg·
@Cookunity This is absolutely terrible! You're sending me beef, even though I have my preferences set to vegetarian. Why!? You're literally intentionally wasting food.
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JohnnyVnecks
JohnnyVnecks@JohnnyVnecks·
Best one yet ! Holy flavor and the chimichurri sauce 👌🏻🔥 @Cookunity
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