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cookunity
5.5K posts

cookunity
@Cookunity
The personal-chef fantasy made real. Inspired meals—delivered weekly—to keep your palate discovering more. Available nationwide. Taste everything.
New York, NY Katılım Ağustos 2013
1.8K Takip Edilen4.7K Takipçiler

@SmittyWittty We hear you, and are in the process of building solutions that allow you to order freely. Keep an eye out for updates. In the meantime, we don’t have an option to turn off auto selection at this time.
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@Cookunity Can we please get an option to turn off the auto selection mode if we don’t pick our meals by a certain time. I get why you do this but it’s annoying having to remove your auto picks before making my picks. We should be able to turn this off if we don’t want it.
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@filmswithelliot We are so sorry about this! Definitely not ok. Please send us a DM with your account info if you haven’t contacted support yet. We will take care of this for you.
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This is the most first world problem I’ll ever complain about but @Cookunity delivery didn’t ring the doorbell and left my food on the street in SF WHAT LMAOOOOOO

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@THEEMayaPapaya We are sorry to hear about this. Please feel free to DM us with your account information, we are happy to take a closer look.
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I cannot recommend using @Cookunity less. The food is decent but the customer service is god awful and very rarely do I end up with food that can survive a full 7 days. Cancelled my membership. I’ll just keep frozen dinners on deck for when cooking is too hard on my body.
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@YaGirlMelberne Sorry for the trouble! Feel free to send a DM with your account info, we are here to help.
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@Cookunity I need help logging in as the app logged me out!
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@hehehe426 This is a great suggestion! We will share with our team. In the meantime, adding unwanted ingredients to your taste profile will help flag any dishes containing ingredients you’re trying to avoid.
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@Cookunity Have you considered adding a search option for lactose intolerance friendly meals? The current "Avoid dairy" option doesn't quite work for me- butter or hard cheeses like parmesan are okay for me to eat, so I don't want to exclude meals that have them!
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Taught my Claude to order from @Cookunity. PoC here: github.com/Hormold/cu.py
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@nemir @cheftraceybloom So sorry for the trouble! We are a subscription based, weekly service and will send meals if you don’t skip or select meals yourself. You should be receiving notifications about this - feel free to DM us so we can take a closer look!
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Risotto = the food version of a warm hug. Get @cheftraceybloom's take on a lobster risotto in our Atlanta market. Only at @cookunity
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@RobertC29716184 We are sorry about the trouble! Feel free to DM us - we are here to help!
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@Cookunity
Don't order from these guys, won't let you cancel the subscription, sad!
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@CookUnity can you create a menu for extras? Like extra croutons, sour cream, sauces, condiments, cheese packets, and that delicious Greek youget for the pork kofkas! Things that people might pay $.50 or $1 extra for. Thanks!
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@Cookunity Put me down as somebody who isn’t crazy about the new menu design.
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@bradleygstfu Sorry about the trouble! Please feel free to DM your account info. We are happy to take a closer look.
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@Cookunity I submitted a skip request 2wks ago & received confirmation but the order still processed. I contacted support immediately & sent a screenshot yet I'm told it can’t be canceled/refunded. I won’t be home, so food will go to waste. Review this.
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@TrevolTrey Hey there - that doesn’t sound right. Feel free to send us a DM and we will take a closer look!
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Hey @CookUnity Why did it take 3 weeks for my order to arrive? That’s a long wait for a weekly meal service. Can someone from customer support reach out?
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@NvrBAnother1 Oh no! That is definitely a bug. We’re sending a DM to sort this out. So sorry this happened!
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@ParadoxOfSula Sorry to hear this. Please feel free to send us a DM with your account info, we will take a closer look!
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In case anyone was wondering, @Cookunity melas are way better than Factor but their customer service is trash so they won't ever get my $$ again. Can't speak for Factor's customer service cuz I tried their meals for free.99. They're only slightly better than Lean Cusine, I fear.
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@Cookunity Received, thank you! I also have an idea for ya'll to increase subscribers if you're interested 🙂 Been using the brand almost 5 years and love it!
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@Cookunity - any updates for east coast delivery delays due to the storm?
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@___I_Am_G___ @GamesCookUnity Sorry for the trouble with order tracking! Our team is here to help if you still have not received your order. Please feel free to send us a DM with your account info.
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@OllieLove44 Glad to hear you’re enjoying everything! Great suggestion! 🧀
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@Cookunity
Everything is beyond delicious!!😋🍽️
Have completely stopped ordering out 💸💸💸
and excessive grocery shopping
Saving so much money!
And my kitchen is always clean 😁
Small Suggestion : A cheese plate with some crackers and fruit! 🍇🧀🍷 😍
Just a fun idea
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@stefanasseg So sorry about this! We took a closer look and there appears to be a typo in the email. You should be receiving a meal more suited to your preferences and if not, please let us know!
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@Cookunity This is absolutely terrible!
You're sending me beef, even though I have my preferences set to vegetarian. Why!?
You're literally intentionally wasting food.

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