Cosco Kids

Dorel is recalling the Cosco Jump, Spin & Play Activity Centers, models WA105FZW and WA105GML. Children can suffer bumps, bruises & scratches. Consumers should stop using the recalled activity centers immediately and contact Dorel. coscokids.com/us-en/jump-spi…

For more information, please visit: coscokids.com/us-en/jump-spi…

@gg_zeezii Hello, thank you for reaching out to us! We are very sorry to hear of your experience, this not something we expect to hear with our products! We would be happy to see how we can help, please DM us so we can gather more information.

WARNING! We got this jumper for the tiny (he’s 17 pounds). We put it together and he was in it for no more than 10 minutes before the strap snapped and left him dangling. I should have checked reviews. @CoscoKids should RECALL this!!!

@rafaels_dev Please DM us and we can see how we can assist you.

@mhammett Please DM us and we can see how we can assist you.

The @CoscoKids highchairs are portable and easy to use but a DISASTER to clean. This is because the fabric isn't removable.

@anotherjonah Your DM has been answered.

@CoscoKids Can I get another response to my DM.i need this carseat in less than two weeks. If you aren't going to be able to replace it I need to know today.

@amazon blocked us from posting a negative review on a "new" @CoscoKids car seat we purchase that came used, with multiple visible stains, that is potentially damaged. @CoscoKids won't return our calls reporting this to get an exchange. Parents beware.

@anotherjonah Your DM has been answered.

@CoscoKids Please respond to my DM that you asked me to send.

@anxiousmama31 All of our products meet or exceed all safety testing. If, you have additional questions, please, feel free to DM us.

@BrianSeide Great pic! Can we share it on our social media channels with credit? Please reply with #yescoscokids to agree.

@cthewrkethic We do not recommend using a damaged item. It looks like an agent is actively working on your file

@walmarthelp So both you and @CoscoKids know that I have a defective product, leave me no choice other than to use it with a defective side, and hope it doesn't collapse. Seems like a significant liability.

@walmarthelp I purchased a Cosco play yard that was defective. Your store refuses a return or exchange. You have my money and I have a useless product. It isn't right.

@cthewrkethic We apologize for the delay, it looks like an agent was able to respond to your DM

@CoscoKids customer service appears to be MIA. Reached with a problem and they requested DM. Sent that a day ago and still no response.

@cthewrkethic Hello we are sorry to hear about your experience. We will be happy to see how we can help. Please DM us

@CoscoKids purchased L-70 play yard (pack&play) from @Walmart and it was defective. One of side rails will not latch. @Walmart refuses a return or exchange claiming @COVID19. Very disappointed. Stuck with a piece of junk. Buyer beware.

@melmoore614 Hello, our play yard mats are not tested or approved for use with sheets. We do not recommend adding them as they can be a safety hazard

@ira_nadze3rah Hello, thank you for reaching out to us! We have received your DM, you will be receiving a response momentarily.

@CoscoKids where can i buy harness cover for scenera next?

@clumsyjeweler Hello, thank you for reaching out to us regarding your stroller, we are very sorry to hear of your experience, this is not something we expect to hear. We would be happy to see how we can help, please DM us.

@CoscoKids Hello! I bought this stroller at the retail store Burlington. I followed the assembly instructions exactly and both front wheels fall off while the stroller is in use.

@insidion Thanks for your patience :) You should have a response in your DMs

@CoscoKids DM was sent, still waiting.

@CoscoKids Where can I find the most accurate dimensions of your car seats? I'm out of country and cannot physically measure in store, online retailers have quite a few opinions on the size.

@ira_nadze3rah Hello, thank you for reaching out to us! We would be happy to see how we can help, please DM us.

@CoscoKids what are the diff between scenera next and scenera next dlx?

@ira_nadze3rah Hello, thank you for reaching out to us! We would be happy to see how we can help, please DM us.

@CoscoKids where can i find the manual for scenera next?