Cozy

The brighter future of Cozy zpr.io/HGT3a

@dylansdailydose Hi Dylan, if you'd like to know more about how Cozy actually works, please write into support@cozy.co and we will be happy to address any concerns.

@bryanrhoads We also sent an email to Oregon landlords informing them of the updated laws, with instructions on how to provide credits and turn off automatic late fees. We are disappointed and sorry to hear of any landlords using Cozy to add unnecessary stress to renters.

@bryanrhoads Hi Bryan, it sounds like there's confusion. We don't manage properties – we make tools for independent landlords to manage their own. Landlords can never automatically debit anything from tenants. Only payments scheduled by renters themselves can be processed.

unwittingly #pdx rental app @CozyCo is allowing landlords to charge renters their excessive fees automatically - at least I hope it’s not a feature by design nextdoor.com/post/144712387…

@colincrook Hey Colin! Keep your eyes on your inbox for information later today👀. And as always, contact support@cozy.co if you have any additional specific questions.

@CozyCo Sooo, any plans to put out content, FAQs, or best practices on how to work with those renters landlords are collecting from? What if I want to offer my renters furlough? Or suspend their payment? Or work w/ them to delay payment?

@bingtoolbar Hi Kathleen, sorry for any trouble. We almost always get back in 24 hours or less, so it's likely the email either couldn't be delivered or got caught in a spam filter. Check that out and if you still can't locate our reply, you can DM your email here so we can investigate.

@CozyCo hi cozy- I emailed support last week and have not heard back!

Top 7 FAQs about Cozy zpr.io/tZZEc

@MyReadyGuide @AmericanExpress Hey, good question! It's not in our short-term plans, but we know it's a popular request by many renters. Email our team at support@cozy.co for any other questions or more details. Thanks.

@Bing4Buyers @bbb_us Hi Andrea, sorry for any trouble! Our support team is in the office 7 days a week and operates during business hours PDT. They're available by email at support@cozy.co. I see we got to your email about an hour ago, but let us know if you haven't received it. Thanks.

@CozyCo I can’t believe there is no technical support. I regret I recommend this company to clients. @bbb_us

@financialpanthe @davidcarlson1 @FinCon A tweet is worth a round or two of golf with premium golf ball technology, as they say.

@davidcarlson1 @CozyCo @FinCon To be fair, I only tweeted this cuz they were giving out free pro v1s

Stopped by @CozyCo at @FinCon.

@BryantRiley_ We're glad to hear it! Thank you. We're happy too.

@RebeccaTimberl4 Hi Rebecca, We have been experiencing higher than normal volume this week and are doing our best to catch up. We're sorry for any delay, and if we haven't gotten your email yet we will very shortly. Thank you.

@JBell715 Hi Jessie, I'm sorry for the trouble verifying your identity to view reports. Please email us at support@cozy.co so you can get the best help through this issue. Thank you.

@CozyCo I wish I knew you had to review the Landlords credit before they can review a tenants report. I would not have put a freeze on my credit. Now I have to wait 72 hours bwdore I can check again? This is more of an inconvenience than a service

There's a first time for everything. Thanks for the love James!

@remidemic Hi Remy, good question. You can only have one recurring bill and payment each month, but you can always make one time payments or add one time bills as needed. Email our support team at support@cozy.co for more detailed information.

@CozyCo can landlords take payments from tenants more than 1x per month? (Biweekly?)

@no_small_minds @TheCoStarGroup Hi Sheila, We just wanted to let you know that we did reply to your messages today as soon as we could get to them. If you haven't seen our reply, please make sure our messages aren't being sent to another folder, like a junk mail or promotions folder. Thanks.

Are you a landlord? Don’t use @CozyCo for tenant payments. Cumbersome program and NO customer service. Have used it for 1.5 years and will cancel asap. @TheCoStarGroup

We had a great time hosting Blacks in Tech PDX and @LatinxTechPDX last night at Cozy HQ! Last night’s topic was Crypto 101, and @Coinbase was in the house giving us the lowdown on all things cryptocurrency. Thanks all involved!

@willingworthy Hi William, we're glad you're interested! You can start on our landing page here: cozy.co/features-benef… Cheers!

Hey @CozyCo! Interested in comparing your tools to your competitors. Where can I get started with info?

@MrLB_GOTTI HI there. Cozy doesn’t offer a mobile app at this time, sorry about that! Our site is fully optimized for mobile use, so you can save it like an app your phone's home screen in the meantime.

@CozyCo do y’all have an app for iPhones?

Colorado Rental Laws zpr.io/grVsJ