Crypto.com Customer Support

@kirn_parmar Hello, Kirn. We will be happy to take a look at your account-related inquiry and advise you accordingly. For this purpose, please DM us at @cryptocom. Thank you.

@cryptocomcs Hi Crypto.com Support Team, I am a New Zealand user completely locked out of my app due to a repeating "Intelligent Verification" loop on startup. I have no option to bypass this or open an in-app ticket. I attempted to resolve this via the external web

@morellibill2 Hello there. We can see that you already contacted us via DM at @cryptocom about the withdrawal difficulties you are facing. Please continue with your conversation there so our team can look into this for you and advise accordingly.

@cryptocomcs I cannot get passed authorization to withdraw my money to me bank help me now

@BGSEastTx Hello there. We will gladly take an additional look at the login difficulties you've encountered on our platform and advise you accordingly. To do so, please send us a DM at @cryptocom. Thank you!

@cryptocomcs I've been locked out of my account for 9 days. Your specialists haven't helped for 9 days. What kind of customer support is this?

@ivandroconradi @cryptocom @cryptocom_BR Hello Ivandro. We would love to have an additional look into the SMS difficulties you have experienced on our platform and advise accordingly. Please contact us via DM at @cryptocom. Thank you.

@RichHackettRPh @Matazar74 Hello there. We will be glad to take a look at the account status and advise accordingly. Please contact us via DM at @cryptocom or via web chat. Thank you.

@Matazar74 @cryptocomcs I have the same situation

@cryptocomcs Hi, my Crypto.com account has been locked and I'm unable to contact support because the SMS verification step fails during authentication. Email verification works, but I can't reach a specialist. Could someone please assist? Thank you.

@Matazar74 Hello Mathieu. We can see that you are already in touch with us via DM at @cryptocom. Please feel free to get back to us there, so we can advise you accordingly on your account-related request. Thank you.

@sirthrax Hello there. Please reach out to us via DM at @cryptocom or via web chat. Our team will be glad to take a look at your account-related inquiry and advise on accessing your account. Thank you!

@TjiaLawrence Hello Lawrence. Our team will be glad to review your Crypto.com Card inquiry and advise accordingly on the matter. For this purpose, please contact us via DM at @cryptocom.

@cryptocomcs My card was fraudulently used abroad while I was in Germany. Support keeps sending generic responses instead of properly investigating the case. Even after the card was blocked, further fraud attempts happened. Very disappointing.

@740PlusScore Hello there. We invite you to contact us via web chat or via DM at @cryptocom, so we can address the account-related difficulty you currently experience and advise accordingly. Thank you!

@cryptocomcs URGENT Pease contact me to initial a human recovery of access to my account. All in-app attempts failed, and... ...I was overseas 3 years, Philippines, and no longer have access to that cell #. I have access to the email connected with the account.

@740PlusScore Hello there. Our team will gladly offer assistance with accessing your account as well as address other inquiries you may have. In order to do so, please reach out to us via web chat or DM us at @cryptocom. Thank you!

@cryptocomcs. I relocated internationally and permanently. Lost access to my old phone number. I still have email access but the app recovery process is circular and inaccessible. Need manual account recovery assistance from a human agent.

@Sangoeo0g Hello there. We welcome you to send us a DM at @cryptocom or contact us via web chat. We will gladly take a look at your account-related inquiry and advise accordingly. Thank you!

@cryptocomcs My Crypto.com account is locked and I cannot access support because login is required. Please help me contact a specialist.

@Senhor_Gus Hello there. Please reach out to us via DM at @cryptocom or via live chat. Our team will happily assist with your pending Passkey inquiry. Thank you!

@CharitMenon Hello Charit. Our team will be glad to advise on the performance difficulties you have faced. For this purpose, please contact us via DM at @cryptocom or via live chat. Thank you!

@cryptocomcs facing repeated app crashes on iOS Is there an outage?

@MGregorio528106 Hello there. Please reach out to us via web chat or DM us at @cryptocomcs. We will gladly take a look at the email inquiry and advise accordingly. Thank you!

@cryptocomcs This is urgent. I cannot access my account and I already submitted my verification documents. Please help me update my email address.

The transfer of all U.S. and Canadian customer digital assets to Crypto.com Custody Trust Company is now complete.

@curdriceboi Hello Abinesh. We would like to look into what you have experienced and advise accordingly. For this purpose, we invite you to contact us via live chat or via DM at @cryptocomcs with more details on the matter at hand. Thank you!

@cryptocomcs I need some help.

@UgliWorld Hello there. Please feel free to contact us via DM at @cryptocomcs or via live chat. Our team will be glad to look into your Staking inquiry and advise accordingly on the matter at hand. Thank you!

@cryptocom does it always take a month to validate ETH for staking? Legit asking.. Seems crazy

@KALM_CA Hello there. Our team will be glad to look into the withdrawal difficulties that you are facing on our platform and advise accordingly. For this purpose, please reach out to us via live chat or send us a DM at @cryptocomcs.

Hey @cryptocom why are you claiming my @krakenfx btc deposit address to be invalid? #kraken

@NitaonAiir Hello there. We invite you to contact us via live chat so we can take a look at the performance difficulties you are encountering and advise accordingly on the matter. Thank you!

@kris @onchain_wallet @cryptocom your app is working like shit for almost half a year. So slow and lagging. What the hell are you doin? Yeah we want to be the number one crypto party seems legit with such a shit app

@saj_shafique Hello Saj. We welcome you to contact us via web chat or via DM at @cryptocomcs. We would gladly look into the performance difficulties you have faced when accessing the App and advise accordingly. Thank you!

@cryptocom why is the crypto.com app down in Dubai, its not been working for two days.

@baba_nla777 Hello there. Our team would gladly take a look into the withdrawal difficulties you have faced and advise accordingly. Please feel free to reach out to us via DM at @cryptocomcs or via live chat. Thank you!

@cryptocom @cryptocom what does this mean i am trying to withdraw my bitcoin it showing this for an hour now

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