World Traveler

@Uber_Support I've sent a DM but seem to be stuck in a loop with your automated resolution canned responses. Note the picture of the car's dashboard with a "Service" warning light. This is a safety issue. Request proper review. @Uber_Support

We are incredibly sorry to hear that your Uber Black experience in Buenos Aires fell so short of the professional standards you expected. We understand that a $2 credit feels like a symbolic gesture rather than a real resolution for a ride that should have been premium and seamless. We want to make this right and ensure your feedback is handled with the seriousness it deserves. To allow us to re-evaluate the trip and provide a more appropriate resolution, could you please share the email address and phone number linked to your account, along with the trip details, via DM? We are ready to dive back into this for you and truly appreciate your patience.

Disappointing "Uber Black" experience in Buenos Aires: Dirty, small car and zero professional standards. @Uber_Support's solution? A $2 USD credit. 🤡 I'm looking for a real resolution, not a symbolic gesture . Can someone actually help? Should have ordered @cabify Exec

@Uber_Support @cabify This is Uber Black's standards for a premium experience.