Customer Success Supervisor

@dazrturner We’re sorry about the experience. Please send us a direct message with the details, and we’ll be happy to look into this for you right away.

@LorrainePid @buyagift My son bought me an £80 voucher. We wanted to stay at a £57 hotel room. We didn't expect change, but they wanted another £30 from us, because we wanted to stay in the £57 hotel room on a Saturday night. They stitch everyone up with their small print. Good luck though.

We’ve been informed of suspicious activity via Twitter attempting to defraud our customers. This issue is not related to Buyagift. We are investigating and will take action. We apologise for any inconvenience. Please contact our customer service if affected.

@SkerryRead We’re sorry about the experience. Please send us a direct message with the details, and we’ll be happy to look into this for you right away.

@buyagift once again I have spent another 90mins online to your chat only to be no further forward in booking… 😬😬😬😬😬 Why can I not speak to a human being - your customer support is unbelievably poor…

@RedLetterDaysUK how can I get to speak to a human being to get help about redeeming a voucher