Red Letter Days

@johnpankhu56035 We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@RedLetterDaysUK why can i not use my gift voucher on red letter days you sell vouchers for? #whatsthepointinresletterdays #useless

@GMBGuitar We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@RedLetterDaysUK are you scammers? Tried and failed to use your voucher. Tried and failed to get any customer service. Even if they could be used, your vouchers are more expensive than going direct. This is a horrible experience.

@TheLighthouseCe We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@RedLetterDaysUK appalled with your online customer services!!Explained it was not used due to death, asked for an extension and got no help or support!! VERY disappointed. This is not what I would have expected after following your initial advice!

@Wallsy2k I’m really sorry to hear about your frustrating experience — I completely understand how disappointing it must feel to spend hours without getting the support you need. To make sure your issue is handled properly, please contact our dedicated customer service team directly at...

@RedLetterDaysUK your custom service, online ai chat is a total joke ! 3 hours plus down the line and still not any further forward! Will not be buying any vouchers from you again !

@Wallsy2k Please contact tellusmore@buyagift.com with your voucher reference and details of your query. Once we have this information, you'll hear back from a member of the team in due course.

@RedLetterDaysUK do you have an email address or contact number to call, your ai bot is rubbish and notes it cant forward me to an agent due to technical upgrade until the 27th Feb 2026 !?

@JaneMacnaughta1 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@RedLetterDaysUK at my wits end trying to use my voucher (O3-B64O8). It doesn’t work. No one will help. Spent 1 hour on chat on 4 Feb. About 10 emails later, am no further forward. My emails are now just ignored so you get to keep my money. Surely this isn’t right? What do I do?

@Beverlyez Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@RedLetterDaysUK there is a company acting as yourselves under the name of Support Team@Red letter. They are scammers! Their account was opened this week. Please ensure no one else is affected by their awful actions and close them down!

@danielsmith40 We have now resent you your booking confirmation to your email.

@RedLetterDaysUK Hi i have made a booking and not received an confirmation email my booking confirmation is 4030715473125419B9DE49

@chpugh1 Hi, apologies for the booking experience you are having with us. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to ...

@RedLetterDaysUK why is it never straight forward using one of your vouchers. Been trying to book a stay which was an anniversary gift, for over a month now!

@Beverlyez Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@RedLetterDaysUK 2/2 this is a 60th birthday present and has cost almost £500! I haven’t got the time to speak to an AI assistant and then wait hours for an agent to respond. The 2nd payment is due next week. I have the gift on email, but how difficult is it to send a gift box??

@adz_365 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@RedLetterDaysUK I have a voucher for two but it will only let me book for one? Can you help?

@Warby74 You can exchange the voucher. We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and...

@RedLetterDaysUK which is it, can I book it or not..????

@Warby74 Then you would not be able to redeem it for that restaurant

@Warby74 Hi, you will need to log in using the voucher details in order to be able to make a booking.

@BeaBeazle @HelloFreshUK Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@HelloFreshUK your @RedLetterDaysUK gift subscriptions are a con! 4 meals ordered with subscription-supposedly free then charged £31,50 for “premium” selections. General public steer clear!

@jechristensen56 Hi, we sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@RedLetterDaysUK I've been trying to redeem a voucher for over a week, but your website doesn't work. No contact number on your site, so not customer friendly. Chat facility no help whatsoever. How do I proceed?

@MarkwoodAl47584 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@RedLetterDaysUK Why is it impossible to book or redeem my voucher, absolutely useless, no phone number, disgusting

We've been alerted to suspicious activity on Twitter targeting our customers. This is not connected to Red Letter Days. We are investigating and will take action. We apologise for any inconvenience. If you are affected, please contact our customer service.

@laurencema64330 Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer E...

@RedLetterDaysUK this is getting ridiculous now. Opened this query 16th January. I have since had my bank account hacked because of this. Now it’s saying that my voucher which I got in December has expired. This is making me ill

@SkerryRead Hi, thank you for letting us know. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer Engagement Team will get back to you.

@RedLetterDaysUK This is live and happening again today - please contact me directly for details as these scammers are taking advantage of your customers!

@DiedrickMarlana Hi, We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer En...

@RedLetterDaysUK my son bought me a spa day for Christmas and I’ve spent the last 2 days trying to book it!!!! Your online chat is proving fruitless so can someone contact me or give me a refund! This is more hassle than it’s worth!!!!