Customer service support
151 posts



@SeatGeekHelp URGENT: Event is tomorrow 11:40 AM (Order #6P2-Y3JQL56). Support confirmed last night I was sent duplicate barcodes. I have a 7-hour drive and cannot wait any longer for the seller. I need a refund or replacements NOW under the Buyer Guarantee. Please DM me





@SeatGeekHelp I have a partial non-delivery issue for the 1st session in San Diego. I bought an all session pass but did not receive the first session on day one. My team plays at 10:15. I’ve been reaching out since March 10 with no luck. My order number is 6P2-4DDQ487. Pls help.



@SeatGeekHelp Well thank you! I really appreciate that, I’ve bought plenty of seats from you guys, never had this happen before, I’ll DM now.




@SeatGeekHelp STUCK AT VENUE -EMERGENCY. Order# 30000701236980738 I’m at the front right now trying to enter the building, they are scanning the barcode and saying that it did not work. And that it’s invalid


