Cycle Republic

Sadly, after 5 successful years, Cycle Republic has now closed. To all our existing customers - please be assured, we will be fulfilling all orders placed on our website and honouring all warranties. For more information, please visit: cyclerepublic.com/closure

@Taylor85361025 Sorry to hear this Taylor. Please could you DM some further information and I'll assist from there. ^Loz

A customer service update.

@rossbreadmore Sorry to hear that Ross. Refunds can take 5-7 working days to appear in accounts. If you'd like to DM your order number I'll take a look for you. ^Loz

@CycleRepublicUK hi - I received an email 9 days ago to confirm a refund, but have still not received the funds into my bank account. Can you help?

@SookieSock Sorry to hear that Hayley. Could I take an order number and I'll assist from there. ^Loz

@jameshardingnet Sorry to hear this James. Could I take your email address on DM and I'll assist from there. ^Loz

@agrinsdale94 Sorry to hear this Ashley. Please could you pass some order details via DM and I'll assist from there. ^Loz

@CycleRepublicUK Hi. Been waiting for accesories and my bike for what feels like a lifetime. Can someone please get back to me

@_andyhutch_ @Halfords_uk Sorry to hear this Andy. Please could you DM some further details and I'll assist from there. ^Loz

@DilksLiam Sorry to hear that Liam. Could you DM your order number. ^Loz

@CycleRepublicUK still no dispatch email and I ordered my bike on the 26th of april can you tell me what is going on with my order please?

@stbskos I'm very sorry about this Dan. Please could you DM your order number and I'll assist from there. ^Loz

@CycleRepublicUK You've been sitting on nearly £500 of my money for over a month now and have yet to reply to any of my attempts to contact you, including a Paypal dispute. Not good enough.

@Harrison_Steel @Halfords_uk Sorry to hear this Harrison. Please could you DM your email address and we'll assist from there. ^Loz

@katietaylor__ Hi Katie, thanks for that. Deepest apologies about this. We're investigating and will get back to you as soon as we can. ^Loz

@PhilbrickAnna Sorry to hear this Anna. Please could you provide some order details via DM and I'll assist from there. ^Loz

@CycleRepublicUK Hi, I ordered my bike on 14th April with an expected 10 day delivery, still no bike and no one answers my email’s! Would be great to have an update!

@rigmorgan Sorry to hear this. Could I take an order number via DM please. ^Loz

Hello @CycleRepublicUK Hello it’s been six days since my bike was apparently dispatched but I still don’t have a tracking ID or a bike. Can someone help please?

@ZShimmin Sorry to hear that Zak. Could I take an order number via DM and I'll assist from there. ^Loz

@CycleRepublicUK Hi, I have emailed you’s numerous times only to get a generic reply telling me someone from your team will be in touch but nobody has. I would just like to know wether the bike I ordered and paid for on the 18th April will be arriving this week ?

@James_toma1234 Sorry to hear this James. Could I take some more information, including your order number on DM and I'll assist from there. ^Loz

@CycleRepublicUK I’m yet to receive any information on my bike. It’s been paid for and not received. Sent emails and no reply?

@GBR49erTeam @boardmanbikes @Chris_Boardman Hi Dylan, sorry to hear about this. Please could you DM your order number and I'll assist from there. ^Loz

@boardmanbikes @Chris_Boardman @CycleRepublicUK Can anyone help please? I bought an Air 9.4 a couple of weeks ago and have not heard anything. It would be very useful to get the bike after spending all my time training inside. This is all for Tokyo 2020(1) prep in Olympic 49er

@Cogz83 Sorry to hear that Allan. Leave it with and I'll get back to you as soon as I can. ^Loz

@sarethums Hi Sean, I'm afraid its been closed permanently. More information here: bit.ly/2Wn5LMy ^Loz

@Cogz83 Hi Allan, as far as I can see your order was delivered on the 22nd April. Tracking information here > bit.ly/2LkAFie ^Loz

@CrippsCallum Hi Callum, sorry to hear you didn't receive an update. Please could I take your order number via DM and I'll assist from there. ^Loz

@CycleRepublicUK Wheres my update then???