Anna Philbrick

I entered the Hamilton Lottery for £10 tickets on @TodayTix! Tap here to enter: todaytix.com/london/shows/2…

@Se_Railway Will the 19.18 from Charing Cross via Sidcup now go down the Sidcup line rather than the Bexleyheath one as announced!

⚠️UPDATE: All lines are now open at #HitherGreen after the trespasser can no longer be seen. Trains will still be delayed passing through the area.

⚠️ NEW: We've had reports of a trespasser on the line at #HitherGreen. Services may be delayed in the area. More to follow.

@British_Airways Thank you, I had response the action wasn’t completed, I replied to ask for a time frame received no response from BA. I then messaged again 2weeks later to confirm what was happening and still no response. It’s simply not good enough.

@PhilbrickAnna Hi Anna, if you have submitted a case and received an eight-digit case reference number, our Customer Relations team will get back to you as soon as they can. We can't provide a timescale, but this link may help: ukprepin.custhelp.com/app/answers/de… Leanne

@British_Airways is anyone else finding BA are not responding to their complaint??

@TicketmasterCS I purchased tickets for Abba on Saturday for my Dad’s 75th bday.Paid,received confirmation email, received reminder email when I logged in to collect tickets it says I don’t have any upcoming!Please can you contact me urgently as my parents are travelling tomorrow

@CycleRepublicUK Hi, I ordered my bike on 14th April with an expected 10 day delivery, still no bike and no one answers my email’s! Would be great to have an update! I have DM my order number and still heard nothing!

A customer service update.

@CycleRepublicUK Hi, I ordered my bike on 14th April with an expected 10 day delivery, still no bike and no one answers my email’s! Would be great to have an update!

@British_Airways Hi, my flight home from the Bahamas on 13th Sept is highlighted in red on my app. Do I need to do anything as the strikes are on the 9th/10th Sept. Thanks Anna

@British_Airways @AirwaysService Just very disappointing as I recommended my family to book as well. I won’t do that again! Also thought you price matched!?

@PhilbrickAnna @AirwaysService Hi Anna, our prices do fluctuate. We're sorry this hasn’t worked in your favour. David

@British_Airways how does a holiday booked in the Jan sales for Sept 19 go down in price when booked now? Very disappointed at this poor customer service @AirwaysService

I was on the 17.53 Charing Cross train to Sidcup and I left a vision express bag with my contact lense prescription for the month on the parcel ledge. @Se_Railway has it been handed in?

@Se_Railway I am stuck at Lee on the 6.35 from Sidcup. I need to get to Lewisham, will my train be stopping there?

UPDATE 4: Engineers on site will be taking a 2nd line blockage shortly. Trains from Medway towns to Cannon Street remain diverted to Victoria. Trains from Orpington/Sevenoaks will not call at Lewisham. Ticket acceptance on tube at no extra cost. twitter.com/Se_Railway/sta…

@Se_Railway Why cancel the 6.58 train that was empty at Sidcup when the the 7.17 was packed! I then need to get to Lewisham and the 7.17 is going to run fast to London’s Bridge!?

UPDATE: Delays and alterations to trains on the Sidcup Line because of a passenger being taken ill earlier at #Crayford Disruption is expected until 08:00 this morning. ow.ly/K4CP30mQ0b6

@instagram I still can’t access my account using the attached instructions!

We are aware that some people are having difficulty accessing their Instagram accounts. If you think you have been impacted, please follow our guidance to regain access: instagram-press.com/blog/2018/08/1…

@Se_Railway So the freight train is actually an engineering train?! What time should we arrive at Blackfriars?

@Se_Railway will the 13:00 Blackfriars train from Sidcup be stuck behind the freight train for the whole journey into London??

We’re at the @Investor_Show at @ExCeLLondon today – come chat to our team on stand 345 if you’re there!

What is depersonalisation disorder? @jane_charlton55 joined @VictoriaLIVE to discuss the experience (40min & 1h:45m) bbc.in/2wiuty6

Very proud of my friend @jane_charlton55 for her important work on highlighting depersonalisation disorder #depersonalisation #mentalhealth twitter.com/Rethink_/statu…

Looking forward to Pride on Saturday #PrideInLondon #OctopusHealthcare #OctopusProperty #OctopusInvesements