Cynthia Rajan

As businesses scale globally, disconnected finance systems create complexity, delay decisions, and hide critical insights. Join us at Stripe Sessions 2026 as Cynthia talks about building connected, global, AI-ready finance. 📍 Moscone West, San Francisco 📅 April 29–30, 2026 #StripeSessions #ZohoBooks #AI #Finance

On the issue raised by FlexyPe on @ZohoBooks through social media and reported in the press: this issue was not from Zoho Books. It was caused by incorrect payment status updates from a third-party tool that FlexyPe was using called Cashfree, which marked incomplete or dropped transactions as successful, leading to reconciliation discrepancies. We at Zoho, have actually helped FlexyPe identify the issue and CashFree has acknowledged that the issue was on their side. The Cashfree team has publicly confirmed the issue: zurl.co/0Gwgx Unfortunately, while the investigation was still underway, FlexyPe prematurely took to social media and made a big attack on Zoho Books that was entirely false. Even after it became clear that the issue was not with Zoho, they have not retracted their falsehood. They continue to insinuate that somehow Zoho was partially at fault, which is again false. As a result, we are compelled to pursue stringent legal action on FlexyPe for posting this malicious false claims. False statements like these are not going to change the value we provide to our partners and customers. Thank you to all of you for standing with us and looking out for us! 🙏

On the issue raised by FlexyPe on @ZohoBooks through social media and reported in the press: this issue was not from Zoho Books. It was caused by incorrect payment status updates from a third-party tool that FlexyPe was using called Cashfree, which marked incomplete or dropped transactions as successful, leading to reconciliation discrepancies. We at Zoho, have actually helped FlexyPe identify the issue and CashFree has acknowledged that the issue was on their side. The Cashfree team has publicly confirmed the issue: zurl.co/0Gwgx Unfortunately, while the investigation was still underway, FlexyPe prematurely took to social media and made a big attack on Zoho Books that was entirely false. Even after it became clear that the issue was not with Zoho, they have not retracted their falsehood. They continue to insinuate that somehow Zoho was partially at fault, which is again false. As a result, we are compelled to pursue stringent legal action on FlexyPe for posting this malicious false claims. False statements like these are not going to change the value we provide to our partners and customers. Thank you to all of you for standing with us and looking out for us! 🙏