AG

For decades, my family has been fighting for our legally owned land in Sushilpura, Sodala, Jaipur, but corrupt officials have ignored us. Despite FIRs, and hundreds of complaints, no action has been taken. Here’s our story. 🧵👇 #Jaipur #Corruption

@AmericanAir What would it take for AA to give a detailed response on why they declined my claim? Declining is one thing but not sharing why they declined it is a clear case of fraudulent internal policies!

If your travel has been impacted, American Airlines is offering rescue fares in Main Cabin on select routes to help Spirit customers reach their destination. Search fares at aa.com/heretohelp.

@AmericanAir ROFL - AA looked into my case and said that they cannot overturn another team’s decision, doesn’t matter if its unfair for their loyal consumer! And here they are trying to help everyone thats stranded because of Sprit Airlines - such losers!

@DMH_1961 We've not received a DM from you, please try to resend it.

@AmericanAir Don't fly #americanairlines. Never. It's human torture. There's zero fucking excuses for service this bad. In my last 2 flights with you, you've canceled one flight cause you couldn't find pilots and now I've been sitting on a tarmac for an hour after a 7 hour delay.

@Gia_Santos_ @AmericanAir Unfortunately they will never refund - they never do. They love Bait N Switch to figure out a way to not refund/re-imburse!!

@AmericanAir Me still waiting for my 1k refund or credit that never came from American despite me still helping family and friends book with your awful airline.

and look into this thoroughly

@AA_hub3 trying it 10th time, I hope they look into this in detail and not like any other AA team which looks at it high level and says we cannot change the decision made by another team even if it is wrong. Would definitely appreciate if someone calls and understands from me

@AmericanAir Experts at bait &switch. Dont book AA in these times, even @FlyFrontier is better!!

@AmericanAir AA DM just said 'we're unable to overrule the decisions of another team.' 9 months.Every channel exhausted.All because someone misread 2:45 AM as PM.Your own metadata proves it.Case AA-25GHIYA-J83L05.

@garyleff @AmericanAir @tpg @AmericanAir @garyleff Update: AA DM just said 'we're unable to overrule the decisions of another team.' 9 months. Every channel exhausted. All because someone misread 2:45 AM as PM. Your own metadata proves it. Case AA-25GHIYA-J83L05

@DMH_1961 @AmericanAir @xJonNYC @tpg transportation.gov/airconsumer/fi…

@AmericanAir just told me publicly 'no further escalation available' after denying my claim because they misread 2:45 AM as PM. Flight landed midnight. Math is simple. 8 months. Family with newborn. @garyleff @xJonNYC @tpg Case AA-25GHIYA-J83L05 #AmericanAirlines

@AmericanAir @AmericanAir @garyleff Update: AA DM just said 'we're unable to overrule the decisions of another team.' 9 months. Every channel exhausted. All because someone misread 2:45 AM as PM. Your own metadata proves it. Case AA-25GHIYA-J83L05

@AmericanAir Doesn’t help, just cheats with the most loyal customers! Never fly American!

@AmericanAir DM’d again

@DMH_1961 We'll be in the DMs, if you'd like to chat.

@AmericanAir Your baggage delayed reporting system was not working when I tried reporting online after talking to your team at the Austin Airport - see attached screenshot, feel free to ask your team to check out the logs. Your Central Baggage team doesn’t even want to do their job.

@AmericanAir I have already tried multiple times and you guys are not ready to even respond back and do a fair review!

@DMH_1961 We don't like the sound of this. If you'd like to chat further, kindly come to the DMs.

@garyleff @AmericanAir @tpg @AmericanAir @garyleff Still waiting for someone at AA to verify two facts in their own records. Takes 60 seconds. Flight landed midnight. Metadata proves 2:45 AM. 8 months and no one has checked. Case AA-25GHIYA-J83L05

@garyleff @AmericanAir @xJonNYC @tpg @AmericanAir Simple request: please provide in writing the specific evidence used to conclude I didn't file within 4 hours. My flight landed midnight. AA's own email proves it. Metadata proves 2:45 AM. What evidence contradicts this? Case AA-25GHIYA-J83L05 @garyleff

@garyleff @AmericanAir @xJonNYC @tpg @garyleff Thank you for engaging. I've already filed two DOT complaints (Cases 2026021404314 and 01414574). AA denied because they misread 2:45 AM as PM - my flight landed at midnight. Their own metadata proves it. Happy to share the full evidence if helpful.

@AmericanAir @AmericanAir Noted. For the record: your team denied this claim by reviewing the wrong flight leg and misreading 2:45 AM as PM. Your own metadata proves it. Since no escalation is available, small claims court is next. Case AA-25GHIYA-J83L05

@DMH_1961 We see Customer Relations has already been in touch and completed their review. They have full authority to resolve these matters, and no further escalation is available. We appreciate you sharing your feedback and hope to welcome you onboard again.

@AmericanAir Denied my baggage claim for 7 months. My family including a newborn arrived at midnight with no bags or car seats. I tried filing at 2:45 AM — your system was broken. Your own records prove it. Case AA-25GHIYA-J83L05 #AmericanAirlines