Dan Stoops

[@Genesys News] Almost Half of U.S. Employers Plan to Increase Training Budgets Due to Artificial Intelligence. Learn more. bit.ly/2VD58wA

.@Genesys research suggests that by 2022, 60% of US companies expect to be using #AI to improve operations, staffing, budgeting, and performance. tek.io/2mXHvS9

A new @Genesys survey questions which workforce roles will be replaced by AI in 10 years. bit.ly/2m2imFG

Learn how to prepare your workforce for #AI with these thoughts from @Genesys Chief People Officer Tracy Cote. bit.ly/2KBhMqx

Learn how to prepare your workforce for #AI with these thoughts from @Genesys Chief People Officer Tracy Cote. bit.ly/2yMRa0k

Opinion survey from @Genesys flags manufacturing, retail, telemarketing and data entry positions as most likely to be impacted by #AI. bit.ly/2yNs4OR

This AI Can Solve A Rubik's Cube Super Fast bit.ly/2Z6oB9z

Future of marketing lies in chatbots - Predict - Medium bit.ly/2Gqno5T

Get the @Genesys and Google Cloud Ebook to learn how bot technology can empower your contact center. bit.ly/2YU1UWo

Will Automation Improve Work for Women — or Make It Worse? bit.ly/2XJN0Az

Artificial Intelligence in Customer Service: Role and Recommendations bit.ly/2YPjKcK

AI tools have replaced manual scheduling in the contact center. And that has improved worker quality of life. Read the @Genesys blog. bit.ly/2MsLX7s

Customers want to use self-service to engage with businesses. And AI-driven IVR creates opportunities for better self-service. Read the @Genesys blog. bit.ly/2X9aiQB

.@Genesys partners with Google Cloud #AI to provide contact centers with the next generation of innovation. Listen to the @uctodaynews podcast with special guest @ConnotronNY. bit.ly/2XdI7Ai

Discover 3 ways to increase customer satisfaction and make engagement easier with @Genesys #AI. bit.ly/2WWzf1Q

Will AI eliminate agent jobs in the contact center? The answer -- and how AI will change the contact center paradigm -- might surprise you. Read the @Genesys blog. bit.ly/2HFesJF

Implementing an AI project doesn't have to be complicated. With proper planning and the right partner, it’ll be just like riding a bike. Read the @Genesys blog. bit.ly/2WM05JN

Explore important issues around AI data, how Genesys is addressing those issues and some lessons learned along the way. Read the @Genesys blog. bit.ly/2HsTGwI

Attend the Build a Bot session at Xperience19 to get hands-on experience with building chatbots and gain insights into AI. Read the @Genesys blog bit.ly/2Hvtodm

Don’t be mystified by #artificialintelligence. Read the @Genesys whitepaper learn how #AI partnerships use predictive routing to drive desired outcomes. bit.ly/2WDW3TM