Danielle Flood

@Se_Railway Hi. Is there any idea when they’ll be properly fixed and reopened again? As this is seemingly a regular issue! Thank you.

@DanielleJay22 Hi Danielle, apologies, I have just spoken to the station and they were taken out of service again yesterday afternoon due to the flooding recurring. The staff have advised that you are able to use the accessible toilet in the meantime ^RL

@Se_Railway when will the ladies toilets on platform 1 at Chatham be open? They’ve been closed all week but no reason why? Thanks.

@Se_Railway Hi - seems you were lied to as the signs still on the door and the door is locked!!

@DanielleJay22 Hi Danielle, I can confirm I spoke to a colleague at the platform who confirmed they have reopened. They may have forgotten to remove the sign, apologies about this. ^MA

@Se_Railway Thank you! It’s the escalators on both sides that seem to be affected.

@DanielleJay22 Hi Danielle, that station is managed by TfL - Elizabeth Line. I have requested an update from them ^MA

@Se_Railway Thanks for letting me know but I was there at 8.30 and they were still closed with a sign on the door? I asked one member of staff and they say they didn’t know.

@DanielleJay22 Hi Danielle. they were closed because of flooding issues. This has been resolved and they have reopened as of this morning - I spoke to station staff earlier who have confirmed this. ^MA

@TLRailUK Thank you!

@DanielleJay22 Good afternoon. Yes, this is fine. We do currently have ticket acceptance with Southeastern via any reasonable route, excluding the High Speed section between London St Pancras and Gravesend. ^Max

@TLRailUK Hi. Can I assume that the 1547 Abbey Wood to Chatham will now run as normal seeing that lines have reopened? Thank you.

@TLRailUK Can I get on the 1614 from Gravesend to Chatham?

@DanielleJay22 Unfortunately the 15:47 has now been cancelled, apologies for the inconvenience caused. ^Max

@TLRailUK Thank you. I just checked again and it’s now saying Delayed but no estimate of the delay. Is it expected this will be cancelled? Thank you

@DanielleJay22 Good afternoon. This service is currently scheduled to run. We are still experiencing some delays and cancellations across all lines due to the significant disruption that was faced this morning. ^Max

@greateranglia It’s left on time in the end but all screens in the station were showing “delayed” and even the online tracker was showing delayed too.

@DanielleJay22 Hi Danielle, this service is not being delayed at present. You can check your journey here: journeycheck.com/greateranglia/… - Johnny

@greateranglia hi - any reason for the delay for the 1200 Norwich to London Liverpool Street departure? Thanks!

@TLRailUK Well that’s not ideal seeing as I’m already at Abbey Wood with no trains running, plus another dartford service was cancelled! But what’s the reason do these issues?

@DanielleJay22 This is due to services between Luton and Rainham are only running between Dartford and Rainham instead. You will need to use the Elizabeth line or South eastern services ^TT

@TLRailUK why are all the trains from Abbey Wood to Chatham cancelled?

@greateranglia hi, please could you DM me re a ticket query I have? Thank you.

@TowerHousewares No I haven’t got one of those?

@DanielleJay22 Hi Danielle, have you got an email request number? This will be 7 digits long and start with a '1'.

@TowerHousewares hi. I have emailed and done the contact form online and haven’t heard back from you. My first email was on the 17/6. Please could you assist? Thank you.

@TLRailUK I don’t think I’ve ever gone a week without there being an issue getting to work…and I only travel 2 days a week! Shocking service. Been chucked off the train at stone crossing today, great!

@TLRailUK That was the same excuse last week so is this now a regular occurrence? The train times either side either mean I have to leave work early or I’m late to collect my child so they’re no use at all. There’s only 2 an hour as it is on a normal day!

@DanielleJay22 Hi there, this service is cancelled today owing to a shortage of train crew I am sorry to say. There are services alternatively at 15.17 and 16.17 ^Kieran

@TLRailUK why has the 1547 Abbey Wood to Chatham service been cancelled again today?! Same thing last Tuesday too! It’s the train I rely on to get home!