David Pope

@AdobeCare I need help with a charge on my account that I dont have a plan for - need a human to assist

@Uber_Support @Uber_RSA will do

@DavidPope6 Hi David, please DM us with the mobile number linked to your account along with more details about the charge amount in question and a screenshot of the bank message so that we can assist further.

@Uber_RSA please can someone assist - seems I was charged for a trip that I didn’t take and no record of - support said there is nothing they can do but clearly my card was charged by Uber

@Xiaomi_ZA I’m trying to get an answer regarding a subscription required for an outdoor camera I purchased - I wanted to find out if I can use the camera without this subscription but haven’t got an answer yet

@Xiaomi just following up with my direct message I sent regarding the outdoor camera - haven’t had any feedback

@Discovery_SA is there someone at bank who can possibly assist I have been waiting on a case resolve for a number of weeks now, several escalations but still no update

@SportsmansW do you know when the garmin forerunner 965 is arriving in stores?

@GarminSA Still no response and I paid for the replacement device a week ago, but no communication on tracking or delivery timeline

@DavidPope6 Hi David, we will follow up with them again.

@GarminSA just trying to follow up with an email asking for tracking for a replacement device but still haven’t heard back from product support

@GarminSA Thank you

@GarminSA do you possibly know when the forerunner 265 is landing in South Africa?

@GarminSA Sorted thank you!

@DavidPope6 Our support team should get back you by COB, please let us know if you don't receive any communication.

@GarminSA just wanting to see if anyone is able to help. I havent been able to get hold of the repair centre on an updated quote. I have been trying to call with no response and emailed with no response. I have left a message for a call back with general enquires with no response

@GarminSA @GarminSA for some reason I can’t seem to DM garmin sa but the email was sent to ServiceevaluationZA@garmin.com on the 3rd

@DavidPope6 Hi @DavidPope6, please drop us a DM of the email address that you used to send through your query and the date of when the query was sent. So, we can follow up on your behalf.

@RSAWEB Do you know of any issues with Octotel? lost my connection with red lights on my ONT box. Not getting a response on the whatsapp line

@RSAWEB Is anyone able to help again, I have been on the whatsapp line but no response. I am having the same connection issue I had two weeks ago, please can we sort this out as its becoming very disruptive for work, thank you

@RSAWEB is anyone able to help, having connection issues, but unfortunately needing to spend 20 minutes in a waiting que to speak to an agent during working hours, I have done some of the troubleshooting they mentioned but have to go through it all again each time I call in

@OctoFibre Hi there, we have been having some issues with my internet since Wednesday but still not able to be resolved - my ISP says it’s sits with @OctoFibre but can only be address on Monday… isn’t there something that can be done as I use this for working at home?

@Afrihost Thanks Carl, I will DM the details

@DavidPope6 Hi David, I am really sorry for the inconvenience caused thus far with the lack of service you've been receiving. Is the profile under your name so that I may look into it? ^ Carl

@Afrihost is there someone that we can contact who is able to assist us? we have been dealing with an issue with our line for 3 weeks and every day are repeating the same process with consultants. Is there anyone who can assist?