David

@nextofficial @SpeakerJHasler He won’t be able to since that’s why the poor young girl couldn’t help them! Wife was shouting at her saying she was going to post photos of the worker on twitter whilst the man stood there like a lost sheep!

@SpeakerJHasler Hi James! I'm so sorry to hear this -  Could you please send us a DM with your email address, full name, postcode, and receipt details? We'd love to get this sorted out for you as quickly as possible. Thanks so much! 🙂️

@nextofficial you have just yourself a customer over £35. Ellie at Bell Green has refused to exchange a faulty new item as it was not bought in her store. Why do you not give managers discretion not to resolve this kind of issue. She refused point blank to save a customer.