Client Relations||Care Line

@Amy59288837 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @Amy59288837

@BBCWatchdog please could you look into @Debenhams? Faulty item received, no phone contact, emails and messages ignored, and hundreds of similar complaints online. Customers are being left with no way to resolve issues.

@NickyofWales Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @NickyofWales

@Debenhams How do you get hold of someone in customer services to see if an order has been received? Money taken but no receipt

@nearydonna Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @nearydonna

I STILL haven't received a refund from @Debenhams for items never received via @Evri ordered 27 Oct. 1st Jan @Debenhams eventually acknowledged I'd be refunded by 6th Jan. But STILL not received & @Debenhams don't respond to my messages. Please help @CTSI_UK @WTStds @bhamts

@Pharmacistdaz Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @Pharmacistdaz

Never order from the online @debenhams outlet. Order never delivered from the start of November (thanks Evri) and still chasing a refund.

@kerriknibbs Share on this account

@De_benham This is where confusion comes in. About 5 different areas of your company have asked me to DM them

@Debenhams please stop sending me emails asking me to review my purchase when you constantly ignore my emails saying I never received said product.

@kerriknibbs Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @kerriknibbs

@kerriknibbs Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @kerriknibbs

@breivom Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @breivom

Watch what you order from @Debenhams they sneakily add an insurance charge and there is nothing you can do after you submit the order. Apparently because of the speed of dispatch time. Took a week to come by the way 🤣 Never again will I use Debenhams and the service is awful

@LisaYidetteWHL Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @LisaYidetteWHL

Anyone using @boohoo @OfficialPLT & @Debenhams I don't know what's happened with these companies,but DO NOT buy from them if there's a chance you'll return anything.I have had battles getting refunded & had to go through @PayPal All 3 are now under the same umbrella! BE WARNED ⚠️

@ajhem25 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @ajhem25

@YvonneGoble @Gordonturner3 @Debenhams Good luck trying to receive a refund I'm still waiting 3 months on 🫣

@Debenhams you are not to be trusted people should avoid shopping with you you do not refund money when you should

@50phead Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @50phead

@Debenhams could someone contact me regarding a recent purchase from yourselves please? I tried through your chat options before Christmas which was unsuccessful and was told you would contact me via email, you haven’t.

@1963blueboy Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @1963blueboy

@Debenhams Disgusted I paid for delivery by today, EMail sent telling me delivery now 2nd January, How do I get a refund, What company does not have a contact number.

@niki2000 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @niki2000

@Debenhams how do I speak to a human at Debenhams