Deeba

How can you even give this reason when your delivery agent never answered the call, called themself or even showed up at the delivery location? @delhivery @help_delhivery @jagograhakjago - can you plz help me with the procedure to file an official complaint against Delhivery.

@delhivery @help_delhivery - I hope you guys know you are the most incompetent company ever. I hate that I still need to take your service and break my head to get an on time delivery everytime because you seem like the only ones servicing the location I need my parcels from!

@help_delhivery - I have an active DM with you guys that you have ghosted me on! Also, no delivery attempt was made and you have marked it as failed still. Funnily, your delivery executives didn’t even answer their calls. @jagograhakjago - can you please help?

@ShiprocketCare Sure. I’ll call you in sometime. I’m DM-ing you my contact details as well

Hi! We are pleased that you have expressed an interest in our services. To assist you better and arrange a callback, may I kindly request the following details? - Your phone number - Number of orders/shipments in a month - Your order source (e.g., website, customer orders, etc.) Else, we would request you to please call us at 9711623070 or email us at srsales@shiprocket.com and our team will assist you further with your queries. x.com/messages/compo…

@delhivery @help_delhivery - you’ve managed to awol on me. First told me you lost my parcel and then for the last 2 days, it is apparently out for delivery but the delivery executive never attempts the delivery or answers calls. What kind of scam are you guys running?

@help_delhivery So first you guys lose my parcel, I create a hullabaloo and then you tell me it’s out for delivery and then your delivery person refuses to answer the phone or even talk when I call back. Over 10 times. What kind of scam are you running @delhivery ?

@Deeba27 Apologies for the unpleasant experience and the inconvenience caused. Request you to send us your AWB no so we can assist you further on the link provided - twitter.com/messages/compo…

@delhivery - I scheduled a pick-up of an urgent parcel & I have been facing a lot of issues with our service & there is no clear communication. First the pickup was not done until I followed up 24 hrs later & now there are some unforeseen delays & no one is responding on the app

@delhivery @help_delhivery - i am waiting to hear back from you. If you claim the package has reached Mumbai, can you please get it delivered. Please understand, it is super urgent. You’ve only been changing the time on the update since last night!

You guys have only been changing the time of the update since the last 12 hours. If it has reached the city, why can’t it be delivered today itself? @delhivery @help_delhivery

What is the use of opting for an express or direct service if you guys are going to deliver the parcel even later than the timeline that the standard service provided?

@help_delhivery It is disappointing to see how you guys have not been even able to understand the problem, let alone address it @delhivery @help_delhivery

It’s *your service it the first tweet

@Manyukan @Housing Wow @Housing! I see your social media team is just as disappointing as your customer service team. Deleting your app for good!

@Deeba27 @Housing It's crazy out there! These phone calls are getting crazier day by day!

@Housing - you guys assume it’s your right to call someone even if they just open the app? And when I pointed that out to the customer service rep who called me unprompted and twice, he had the audacity to tell me - don’t use the app if you don’t want calls. Wow!

Super excited for this one @pronoybanerji Everyone else, do get your hands on this book. Is definitely going to be an amazing read!

@GoogleIndia @FcbUlka @AnilKapoor

@ola_supports It’s been over an hour and I haven’t heard from you guys! This is a new level of con. Small con but a new level! Congratulations @Olacabs @ola_supports! You’ve set a new benchmark!

@Deeba27 We understand the urgency and are here to cater to your concern. Please be assured that we will get back to you with an update soon.

@Olacabs - I am getting billed multiple times for a ride that I have paid for and am being asked to pay in cash when a upi payment is already done. And there is no way to contact your customer support! What kind of service is this?