Ola

@VIZAPUR Hey, our support team wants to reach out to you with an update on this. Request you to share an active email ID via DM so that we can get this sorted for you at the earliest.

@Olacabs I sent an email yesterday with screenshots of payment and my bank statement.. can you respond with resolution...

@Olacabs - I had a ride today, from Vijayawada airport to Tenali, I paid the driver via UPI, however amount is showing deducted as OLA postpaid. Why ?? Same thing happened yesterday also. Account linked to phone 9132567888

@AnujGar53389481 As checked, a mail was sent to you on your registered email ID on 12/07/26 17:40:00 hrs. Please refer to the email for updates. If you need any assistance, we are just a DM away.

@Olacabs No solution is given so far, have responded to the email as well

@Olacabs Raised complaint- tkt no 22093249,extra fare charged Ola doesn't have customer care,complaint need to be raised through bot only Resolution provided with 25% refund only is not acceptable. Tkt has been closed without having any discussion. Suggest to use Uber instead Ola

@AnujGar53389481 Hi, our support team has reached out to you with an update. Please refer to the email for updates. If you need any assistance, we are just a DM away.

@Olacabs Not sure why an escalation is needed through various channels, shouldn't there be a fair treatment in first instance?

@VIZAPUR We understand your displeasure and want to make sure your concern is being taken care of. We have forwarded your complaint to the concerned team for further investigation.

@Olacabs can you provide resolution immediately!!

@ca_gsagarwal Hi, kindly refer to the email sent by our team on your registered ID for any further updates on your case. Feel free to connect with us via DM for any further assistance.

@Olacabs No resolution even after 15 days.... If you cannot handle your customer complaint & drivers fraud then no one will trust ola.

@Olacabs: Your aap is useless.... there is no proper way to register a complaint. My driver took extra cash stating that toll of Rs. 200 is not included in fare (CRN 10937807119). Please resolve it at the earliest. Thanks.

@drishudew Hi, our support team has reached out to you with an update. Please refer to the email for updates. If you need any assistance, we are just a DM away.

@Olacabs Reposting as there's still no update, @Olacabs. You promised a response within 24 hrs, but it's been nearly 3 days. I called & messaged the rider multiple times using the details shared by support-no response.Your support team has also gone silent.CRN: 10983444295 #OlaParcel

@Olacabs A friend sent me homemade lunch & tiffin via Ola Parcel. The order was picked up and paid for, but delivered to the wrong address. I was left waiting in the office hungry while your rider misplaced my parcel. This is unacceptable. CRN: 10983444295 #Ola #OlaParcel #

@drishudew We want to make sure your concern is being taken care of. We have forwarded your complaint to the concerned team, they will look into it and get back to you at the earliest.

6263535721 Chandrabhan kurre Not picking the call not even replying @Olacabs @OlaElectric

@ca_gsagarwal We understand this is taking longer than usual, Our team is looking into the issue and will be getting back to you with an update at the earliest.

@Olacabs I have paid Rs. 919 through gpay as driver mentioned toll is not included in fare amount (can share payment proof) against fare amount of 719 (which already included toll of 200).

@JhankarBajaj Hey Jhankar, our driver-partners help us with conquering new horizons and we cannot thank them enough. 🙌🏻 Thank you once again for notifying us about a gem in our hood, we'll make sure to pass on your kind word to Mr.Vishnu.

@Ola_Mumbai @Olacabs @Ola_Mumbai @ola_supports Huge appreciation for driver Vishnu 🙏 After losing 25 mins due to another cab service, I was at risk of missing my train. He went above & beyond to get us on time. Outstanding, we made the train thanks to him! 🚖👏 #CustomerFirst

@manishbjpktp Hi, we want to deep dive into the issue. Please elaborate on your concern via DM so that we can help you with it.

@Krishnakantp80 We are here to help you, <name>. Could you please connect with us on DM and share more about this, including your CRN ride details, so that we can assist you accordingly.

@Olacabs Again the same issue. The driver is asking Rs 500 for the ride. Please check the details attached. Take action against these drivers.

@cokegotubrave Hey, We're happy you find our services more efficient. We look forward to giving you the best Ola services. Keep choosing us for a hassle-free journey every time.😊

@Olacabs u r a lifesaver tysm ily ✨❤️ ur cab came within 2 minutes of booking I'll prefer u from now on🫶❤️ and fuck @Uber @Uber_India @rapidobikeapp

With the fuel price rise, seeing a lot of demand for our EVs from the gig ecosystem. They need EVs the most as their daily run and fuel cost is the highest.

@helloo524 Hello, we aim to provide the best service to our customers. Share with us the CRN of these instances via DM and we will get back to you.

@Olacabs @OlacabsCares In Pune, drivers are accepting rides and then refusing Ola card payments, asking to go “by meter” instead. I’m getting late for my exam because of this. Why allow drivers to ignore the selected payment method after accepting the ride? Fix this. #Ola #Pune

@samir_barai We are committed to ensuring none of our customers experience such a distressing situation. The matter has been escalated for a comprehensive investigation, and we will provide you with an update shortly. Kindly share your registered email ID via DM so we can assist you further.

@Cyberdost @WBPolice my mobile number is being misused for fake Ola ride bookings without my permission,Today around 2:53 PM,I received calls from 5–6 Ola drivers for rides I never booked.this is causing harassment and possible fraud risk. Kindly look into this matter urgently.

@SimlaiSumit We never want any of our customers to face such difficulties while riding with us. Kindly share the CRN of this ride and your registered email ID via DM, so that we can get this sorted for you.

@Crocdeathcheat Hey! Thank you for bringing this to our notice. Request you to share the CRN details of such specific instances via DM so that we can get working on this right away.

What’s wrong with @Olacabs? Last 5 times drivers have fleeced me. End of ride they demand more money than what my App shows. They say Ola gives approx pricing on the App & the number they are showing is the correct tab!!! Does Ola know their “partners” are fleecing their clients?

@BapnaVijay Hi, kindly refer to the email sent by our team on your registered ID for any further updates on your case. Feel free to connect with us via DM for any further assistance.

@Olacabs Shared but no response??