Definity Financial

@ppsgrover @economicalCA Hi Palvinder, thanks for reaching out! We’ve replied to your DM with details. For confirmation on roadside assistance coverage or adding it to your policy, please connect with your insurance broker. Thank you - KL

@definityfc @economicalCA Please let me know if Car Policy includes road side assistance or not. If not can I add it as Add on, if so what would be the cost for same?

@NadeemS831983 @economicalCA @SonnetInsurance @Petsecure Hi Nadeem, I'm here to assist in resolving this matter. Please send us a DM with your claim number and contact information so I can escalate this for you to the appropriate team. Thank you. - JU

@definityfc @economicalCA @SonnetInsurance @Petsecure This is your tow guy damaging my car . Sent this video to 5 people attached to this claim and no one has responded. No one picks up. You can’t help me either. So at this point , I just want to share this with people so they stay away from definity ins.

This #MentalHealthWeek, let’s remember that a happy, healthy #TeamDefinity employee is one of our strongest assets, which is why we take the mental and physical well-being of our employees across @economicalCA, @SonnetInsurance, @Petsecure, and Family Insurance so seriously.

@NadeemS831983 @economicalCA @SonnetInsurance @Petsecure Hi Nadeem, I'm sorry to hear this and would like to help. Kindly send us a DM identifying which of our brands your policy is with, your full name, claim number and contact information, I can escalate this to the appropriate team. Thank you! - JU

@definityfc @economicalCA @SonnetInsurance @Petsecure What about the mental health of the people who have to deal with your employees? No reply for weeks. Vacation every other month.

@jay_cryptoo Hi Jay, thank you for reaching out. I checked our inbox and did not see an email from you. If you could please forward your email to social@definityfc.com, I would be more than happy to help escalate your most recent claim. Thank you - KL

@definityfc Trying to reach out to you guys through email but no response. 🤷🏼‍♂️

@jayant_kakkar1 Hi Jayant, thank you for reaching out to us. This is not the experience we want our customers to have. If you could kindly send us a DM with your claim number and contact information, I would be happy to escalate this for you. Thank you - EM

was nothing short of a nightmare, characterized by unprofessional behavior, lack of transparency, and outright negligence. From the outset, it was evident that @definityfc primary concern was to evade responsibility rather than provide genuine assistance to their customers.

I recently had the misfortune of dealing with Definity Insurance Company for claim related to my vehicle, and I must warn others to steer clear of this deceitful organization. My experience with @definityfc insurance, particularly with representatives Kara Payne and Sydney Hayes.

@TheNextTrainIs @bbb_us @JanetBrown980 @johnrstreit @GlobalBC @CKNW Hi there, I'm sorry to hear you haven't been able to reach a representative and would like to help. Kindly send us a DM with your full name, policy number, and contact information so I can escalate this for you. Thank you - CP

@SueAnnLevy Hi Sue-Ann, I've reach out via private message. Please be sure to check your messages so that I can assist you further. Thank you, NH.

@definityfc You have to follow me to be messaged.

@definityfc May have been named one of the best workplaces but their incompetence settling our accident claim has been mind numbing. They Promoted the viz min adjuster after he completely screwed up our claim and let my wife pay $11K for a rental car they were supposed to handle.

@Food4KidsWR Thank you for providing us with the opportunity to contribute to such a meaningful cause!

We are so thankful to the @definityfc team for helping pack cereal packets for our weekend food bags. These food bags contain 18-20 healthy food items to be delivered to children living with chronic hunger in the Region of Waterloo.

En cette #Semainedelasantémentale, n’oublions pas qu’une #ÉquipeDefinity heureuse et en santé est notre plus grand atout. C’est pourquoi nous prenons le bien-être mental et physique au sérieux chez @economicalCA, @SonnetInsurance, @Petsecure et et Assurance Familiale.

We’re so proud to partner with the @redcrosscanada and to see the impact that #TeamDefinity across @economicalCA, @SonnetInsurance, @Petsecure, and Family Insurance is having in communities around the world. #NationalVolunteerWeek #WeavingUsTogether @MissingMaps

It's #NationalVolunteerWeek! Whether our employees volunteer at a local food bank or virtually map remote locations with the @redcrosscanada, we’re proud of the impact #TeamDefinity has made on their communities. Learn about our community involvement: ow.ly/Pgb450NM3QV.

C’est la #Semainenationaledelactionbénévole! Definity est fière de l’incidence de l’#ÉquipeDefinity sur ses communautés. Apprenez-en plus sur notre contribution à la collectivité : ow.ly/bv5V50NM3H0.

We’re proud to be named one of Canada’s Best Workplaces for 2023 by @GPTW_Canada! We couldn’t show up for our clients & communities without the integrity, excellence & hard work #TeamDefinity brings to the workplace every day. Learn more: ow.ly/8b3850NJarZ #GPTWCertified

Definity est fière d’avoir été nommée l’un des meilleurs lieux de travail au Canada en 2023 par @GPTW_Canada! Pour en savoir plus : ow.ly/aPyT50NJamp #CertifiéGPTW #Célébrezvotreexcellence

We're proud to have been able to make a difference across Atlantic Canada during such a difficult time, and we're committed to continuing to be there for our customers when they need us most. #Definity #InItForGood #CatastropheResponse #Insurance

Despite challenging conditions, our Catastrophe Response Team (CAT) worked tirelessly to get the recovery process underway in the aftermath of #HurricaneFiona.

Definity est fière d’avoir été en mesure de faire une différence partout au Canada Atlantique durant cette période difficile et est déterminée à poursuivre sa présence auprès de notre clientèle. #Definity #Présentspourlacollectivité

Malgré des conditions difficiles, notre équipe d’intervention en cas de catastrophe a travaillé sans relâche afin de lancer le processus de rétablissement à la suite de l’#ouraganFiona.