Degoo

To show solidarity with the Ukrainian people and protect our members from the increase in Russian cyber attacks we have decided to block all traffic from Russia until further notice.

@haydarkhan786 Hi Haydar - Thank you for reaching out and sorry for the inconvenience! We've just sent you a DM regarding your issue. It would be great if you responded there in order for us to investigate the issue you're experiencing with the app. Thanks!

@DegooBackup Dear Degoo Team What happened on you Android app Not properly working more then 25 Days Do Something

@74gee @stingsthlm @SamsungMobile developer.samsung.com/galaxy-store/b…

@stingsthlm @DegooBackup @SamsungMobile I was there, didn't see DegooBackup mentioned once, also couldn't find you listed on their winner list. developer.samsung.com/sdp/blog/en-us…

Wow, exciting news straight from Silicon Valley — yesterday night at the Samsung Development Conference Sting alumni company @DegooBackup was selected as the #1 Productivity App and honored with the prestigious Best Of Galaxy Store Awards 2019 by @SamsungMobile🥳🎉 #SDC19

@njcw @furziadmi Hi. Degoo does not support API.

@furziadmi @DegooBackup I'd like to support degoo in rclone but I couldn't see an API?

@njcw sir its time for degoo.com support from rclone

@thejurgys @chintalpatel89 Hi. We are currently having "download" issue at the moment. Bug fixing is already in progress. We deeply apologize. Please write us back with the email address for your Degoo account, so we can help further. Thank you.

@chintalpatel89 @DegooBackup We have some important footage on there. Can you share more how yours was lost?

What an honor to have @thejurgys valuable wedding footage backed up with us. Thank you for choosing Degoo!❤️📸

@MikeSJ174a Hi. We deeply apologize. We are having "download" issues at the moment. Bug fixing is already in progress.

Hello degoo I have a problem with my account I cannot download or open any file

@dfasjhdshfj Hi. We are having "download" issues which is currently being fix. Our apology for the trouble. Thank you

@mobassarul1 @ZakWaters @JordHammond Hi. Apology for the delay. May we please have the email address for your Degoo account, so we can check what's causing the issue. Thanks!

@ZakWaters @DegooBackup @JordHammond Yes Brother same problem. I can see my files, i can upload files but i can't open as well asa download a single file.. If u can then please do something, You dont believe that i have uploaded 565GB sof data. Now wtf i can do ...

@gwhbrandon Please check your inbox

@DegooBackup where's my data? Can't login to your site, forget password link doesn't work and app shows that I'm on a free plan instead of a 4TB lifetime plan I paid for 3 years ago.

@ddaaffnnaa @sumitmitrash Hi. Lets us check for the tickets. Please provide us the email address for your Degoo account. Thank you

@DegooBackup @sumitmitrash i already contacted support@degoo.com it had been 2-3 weeks. i will use the other email... you are actually the first to return a message to me through degoo. thank you

Sir, I was having a lifetime plan, which has been removed. I do not know how to reach your team. Can you please help @DegooBackup

@ddaaffnnaa @sumitmitrash Hi. Could you please reach us here so we can check your account and resolve the issue. Thank you support@degoo.com or zoraida@degoo.com

@sumitmitrash @DegooBackup same problem. my account was removed due to windows vista files found on my system. i have a legal key for those files. lost all my life. please help me contact and get my files.

@sumitmitrash @ekoooox Please reach us here instead zoraida@degoo.com or support@degoo.com

@DegooBackup @ekoooox I don't have facebook. If there any email id or link where I can submit

@sumitmitrash @ekoooox We did not get any information or ticket from you. Could you please send your response here instead facebook.com/DegooBackup

@ekoooox @DegooBackup I sent my email id. Can you please help.

@rohanghalla @CarlHasselskog Hi. We responded already. Please check your inbox

@DegooBackup @CarlHasselskog Hi.. it is rohanghalla@gmail.com Thanks

@CarlHasselskog @DegooBackup just deleted all my backed up files.. don't know how to redress this and atleast let me take my data back before killing it

@neon_yong We were supposed to dig about the files that you are referring to, but we did not find any tickets sent to our Support portal. Could you please confirm: - if you received a "Copyright" infringement notice - if you have a Premium account and when Reply here: support@degoo.com

@DegooBackup hi, can you help me, i dont know how to do when i open my degoo, all the files are gone :(

@James82329429 @neon_yong Hi James. May we please have the email address for your Degoo account, so we can assist with your concern. Thank you

@neon_yong @DegooBackup I too would like my files back please. Lost all pictures of late grandma. Jameslatta@hotmail.com

@GrandmasBeerCO Hi. May we please have the email address for your Degoo account, so we can assist with your concern

@DegooBackup I got an email that my account will be terminated, and when I went to your site to appeal with a human, it said the deadline for appeal has passed and the status of the appeal is pending. I am also apparently blocked from submitting a support ticket. Can you help me?