Derek Lyall

@ACTFibernet How much longer will it take???

@DerekLyall5 Hi, We understand how inconvenient this must be for you. We have highlighted your issue to our respective team with the ticket ID: SR11076572757814. We will work towards resolution at the earliest and update you via the ACT app. Thank you for your patience.

@ACTFibernet no internet since 48 Hours. Your service is getting worse day by day. Every month, there is some or the other issue. Your engineers replace faulty routers with other faulty router. Your call executive hang up if a customer asks tough questions.SR11076572757814

@ACTFibernet Still no contact with the engineer. Not even picking up calls

@popeyes_india pathetic service order arrived more than an hour late all soggy and disgusting. Delivery guy lying about delay. Restaurant not picking calls. No sync with swiggy at all.

@Popeyes very bad service. Delivery partner lying about delay, restaurant not picking calls, food arriving after 1 hr all soggy and disgusting. No sync with swiggy

@Popeyes worst service in delhi I literally ordered like 1 hr back they are not even picking up calls.

@ACTFibernet Still no resolution. The agent is not even picking the phone. Day 2 with no internet and also without any update from ACT. #ACTusedtobebetter

@DerekLyall5 Hi Derek Lyall , please dm us with your Act account details to look into the issue. twitter.com/messages/compo…

@ACTFibernet your service in Delhi is degrading day by day. No on to check over connection issues. It's been an entire day without Internet and still no update from your team. It's way past the estimated resolution time. No contact yet from your field teams.

@ACTFibernet no resolution till now they have stopped replying on DMs. #ACTusedtobebetter

@ACTFibernet They are still relying on bots to reply to our complaints here. It's past the ETR and they are still asking me to check the ETR on their app. #ACTusedtobebetter