Dex

@xnxkwxd i also have some of the games unbanned, however can only chat with people in vietnam, region still stuck as vietnam and im not too sure on the screen time limit but currently ive been playing around 3 hours and havent been locked out

SELECTIVE RESTORATION PROVES SELECTIVE REFUSAL Roblox and VNG have now demonstrated — twice in 72 hours — that the lockouts are reversible. They are simply reversing them for a small subset of users while telling everyone else to create a new account. DOCUMENTED REVERSALS — @0hanszei (Vietnamese user, 7.7K views): global accounts locked to Vietnam quietly had their chat restored for age-appropriate contacts. No announcement. — Kai / @deadiyanolies (VNG-locked account): previously wiped games have been restored on the VNG client (Animal Hospital / Anomaly, Kaiju Paradise, and others). Confirmed by the user directly: "They are restored. VNG silently reverted it. Not saying fully." Silent, partial, no communication. No announcement. — @komovys (Canada, 9-year account): Account Location silently restored to Canada after prolonged support engagement. No announcement. — @Nehtherandom (Vietnam), @StormyHURCN (Philippines): partial region restorations confirmed on file. No announcement. Five documented reversals across two categories: region locks and content access. Zero public communications from Roblox or VNG explaining the criteria, scope, or timeline. WHAT THIS PROVES The infrastructure to reverse VNG conversions exists. The infrastructure to restore removed games exists. Roblox and VNG both possess and use it. The written refusal every other affected user receives — "We are not able to process your request as your Roblox account is subject to terms and conditions in Vietnam. You will need to create a new account on Roblox.com" — is therefore not a description of technical impossibility. It is a description of a policy choice, applied selectively. WHO GETS REVERSED Based on documented cases, reversals correlate with: — Prolonged individual support pressure (multiple months, multiple tickets) — Domestic Vietnamese users after visible community backlash — Specific isolated cases with unclear internal criteria Reversals do not correlate with: — The strength of the individual case — Amount spent on the account — Length of account history — Whether the conversion was consensual — Whether the user was a minor at the time of conversion Users with 10-year accounts, $10,000+ spend, ID-verified adult status, hacker-driven conversions, and complete evidence chains continue to receive the identical automated refusal. WHAT THIS MEANS FOR REGULATORS A company that can selectively remedy the harm it caused, and does so quietly for a subset of users while denying the same remedy to the majority citing "policy," is not describing a technical limitation. It is administering a two-tier system: Tier 1: users whose situation becomes visible enough (press coverage, public reversals, community pressure) receive discretionary correction. Tier 2: users who file individually through documented support channels are told to abandon their accounts. Two tiers, one company, one policy on paper — enforced with different outcomes based on public visibility rather than case merit. WHAT COMES NEXT Every selective reversal strengthens the record for the users still refused. The company has now demonstrated capability. The refusal to apply it universally is on the record. If your account was reversed — reply or DM. If your account was refused despite identical or stronger evidence — the compilation grows. Full documentation pinned. Complaint guide available in Russian, English, Vietnamese. @Roblox @RobloxSupport @VNGCorporation #Roblox #RobloxVNG

@TapasBlox it didnt work for me

@DexExists Does it really work or not?

WE ARE SO BACK

@TapasBlox @Lemonade_P925 wait no there is but the rest of the options in connectivity are missing

@DexExists @Lemonade_P925 the data center is actually the spoofed location

@TapasBlox @Lemonade_P925 theres no dns over https option

@TapasBlox @Lemonade_P925 my cloudflare only has the dns protocol and none of the options below?

@TapasBlox @Lemonade_P925 wheres ghe location spoofer in 1.1.1.1

@DexExists @Lemonade_P925 1.1.1.1 or 1VPN (browser extension) since both have location spoof in settings

@TapasBlox @goofus671559 how do i use roblox support email instead my only option is that vng garbage

@DexExists @goofus671559 That's an automated bot designed to rip you off. Use Roblox support email instead of that VNG Slop mail x.com/johngrace87003…

UPDATE: VPN+LOCATION SPOOF METHOD IS WORKING (for now)! Chat system is back, and no more games limitation. (Those who does not switch to VNG may try out this method)

@TapasBlox @Lemonade_P925 which vpn and location spoofer are you using? and what are you setting them to

@DexExists @Lemonade_P925 To the support form: sending your problems until a human reviews your case. If it's not working, a new account is the last resort. I can't really help with this since you are among the minority group of people having this issue.

@TapasBlox @goofus671559 yeah ive tried a million times its always just ‘your accounts subject to terms and conditions in vietnam’ and nothing helps’

@DexExists @goofus671559 Also give this a try, but you will have to provide your ID or other forms to correct your identity.

@Lemonade_P925 i dont know ive tried its not working for me

@DexExists i think the update's been reverted for now, if you use vpns, it'll work x.com/TapasBlox/stat…

@TapasBlox @Lemonade_P925 i live in the uk but my account is set to vietnam and i have the 1 hour screentime and banned games

@DexExists @Lemonade_P925 Since you are living in the UK why do you need VPN bruh. "Using VPN + Location spoof" was meant to be for Vietnamese players

@TapasBlox @goofus671559 dude how this still isnt working for me, im in the uk and never used vng app, is your account 18+?

@goofus671559 yes

@SuccessfulArxz w arxz

This is like Deja Vu, Found in HP’s Private server and even found in the same location too in Atlanthian City, that’s crazy. #LoomianLegacy

@xnxkwxd @yafy905015 tried that and it sort of just ignored me

Different bot behavior for different accounts — this matches what @DexExists is experiencing. The chatbot system seems inconsistent. For me, after the bot asked to confirm email, I said "Yes" and it proceeded to ask if I wanted the security reset. Then I demanded escalation to a human and it confirmed Customer Service contact. Maybe @DexExists needs to push harder past the email confirmation? Like keep asking for human escalation regardless of what the bot asks? The system is buggy and inconsistent — yet another sign Roblox is failing VNG-locked users systemically.

🧵 HOW ROBLOX LOCKS PAYING CUSTOMERS INTO VIETNAM (VNG) WITH ZERO REMEDY — A DOCUMENTED CASE I'm Ilya, from Belarus 🇧🇾. I've been a paying Roblox customer since 2019. Over 11,000 Robux purchased (~$140 USD). I own a created group, years of progress, and an active Roblox Plus subscription. One day, I accidentally installed the Vietnamese version of the Roblox app. That single mistake permanently locked my account into the "VNG (Vietnam)" region. I've never been to Vietnam. I don't have a Vietnamese ID. I'm a Belarusian citizen with a Belarusian passport. Here's what happened to my account after the VNG lock: ❌ Voice chat — completely blocked ❌ Text chat — severely restricted ❌ Roblox Plus subscription — "Something went wrong" error ❌ Games I played for years — now blocked ("isContentRestricted: true", Error 524: "You do not have permission to join this experience") ❌ Chat says: "You can only view system messages here. Chat is not available in your region" Meanwhile, Roblox CONTINUES TO ACCEPT MY PAYMENTS. They take my money but deny me the services I paid for. ━━━━━━━━━━━━━━━━━━ 📧 WHAT HAPPENED WHEN I CONTACTED SUPPORT: I submitted 5 (FIVE) support tickets: • #172240124 • #172532152 • #173346683 • #173352963 • #174566368 EVERY SINGLE ONE — including tickets sent to privacy@roblox.com (their official GDPR/data privacy contact) and appeals@roblox.com — was AUTOMATICALLY REJECTED and forwarded to "Roblox - VNG Support" in Vietnam. VNG's response (from agent "Karl"): "When your account accessed the RobloxVNG app/website, you were presented with the VNG Terms of Service, which included a warning that agreement to the VNG Terms of Service would irreversibly change your account to a RobloxVNG account. Unfortunately, we cannot change your account back to a global user. Therefore, to access the Roblox site, you'll need to create a new account." Their "solution": ABANDON my 6-year-old account, LOSE all my purchases ($140+), LOSE my created group, LOSE all my progress — and start from scratch. Then Karl added this gem: "You have the right to make a complaint to your national authority or another supervisory authority and can enforce to seek your right through a judicial remedy." They literally told me to go sue them instead of fixing a database entry. ━━━━━━━━━━━━━━━━━━ ⚖️ WHAT I DID NEXT: I took their advice. I filed EVERYTHING: ✅ Better Business Bureau (BBB) Complaint #24933277 — filed June 11, 2026. Roblox Corporation NEVER RESPONDED. BBB officially closed the complaint as "BUSINESS FAILED TO RESPOND" — a public negative mark on their business profile. ✅ Federal Trade Commission (FTC) Consumer Report — filed June 18, 2026. Now in the Consumer Sentinel database accessible to federal and state law enforcement. ✅ California Attorney General complaint — filed June 18, 2026 against Roblox Corporation (headquartered in San Mateo, CA) for potential violations of: • California Consumer Privacy Act (CCPA) Section 1798.130 • California Business & Professions Code § 17200 • Unauthorized transfer of consumer data to a third party (VNG Games) ✅ Trustpilot review documenting the entire case. ✅ I even tried emailing legal@roblox.com — their server AUTO-BLOCKED my email and told me to send certified U.S. Mail. They literally hide behind requiring international postage to file a legal dispute. ━━━━━━━━━━━━━━━━━━ 🚨 THIS IS NOT JUST MY PROBLEM: Right now, as you read this, Roblox VNG is: • Banning games that were previously available • Blocking chat for all VNG users • Restricting content with "Experience unavailable" errors • Locking accounts after 180 minutes of playtime • Killing VPN access so users can't escape Look at these users reporting the SAME issues TODAY: @HmRobloxIsDed — "all of the games are banned now on this platform" @forgottenrainyy — "THEY BANNED SEWH FOR VNG ACCOUNTS" @Koa1131 — "my own game is IP banned from my own country" @decaplex_ — "almost all of my recent games are wiped" @gng_okay8208 — "DELETED THE GLOBAL CHAT AND KILLED THE VPN" @Mynameisphat148 — "All of my favorite games vanished after 1 night" This is a SYSTEMATIC issue affecting thousands of users. And Roblox's only answer is: "create a new account." ━━━━━━━━━━━━━━━━━━ ❓ WHAT I WANT: I'm NOT asking for money. I'm NOT asking for my account to be deleted. I'm NOT asking for special treatment. I am asking for ONE thing: manually correct my account region from "VNG (Vietnam)" to "Global (Belarus)." I have my Belarusian passport ready to prove my identity. I've offered to verify through any secure channel. Roblox refuses. ━━━━━━━━━━━━━━━━━━ 📢 HOW YOU CAN HELP: 1. If you're affected by VNG region issues — REPLY to this thread with your story 2. REPOST this so @Roblox and @RobloxSupport can't pretend this doesn't exist 3. Tag any gaming journalists you know 4. If you're a journalist reading this — DM me. I have screenshots of EVERYTHING: all 5 ticket responses, BBB closure, Karl's VNG response, FTC confirmation, California AG filing, transaction history, error screenshots. Roblox Corporation (NYSE: RBLX) is a publicly traded company worth billions. They can fix a database entry. They choose not to. @Roblox @RobloxSupport @Bloomberg @TheVerge @PCGamer @Kotaku @Polygon @404mediaco #Roblox #RobloxVNG #ConsumerRights #CCPA #DataPrivacy

@yafy905015 @xnxkwxd yeah when i sent the email it did say that

@xnxkwxd @DexExists This actually happened to me on the first time I did this, the second time I managed to get the ai to ask if I wanted to be forwarded to human support and then got this email when I confirmed yes and convo ended

@yafy905015 @xnxkwxd i dont have screenshots but as soon as i enter the chatbot convo it just keeps asking over and over to confirm if thats my email and basically ignores everything else i say until i confirm its my email and closes it

@DexExists @xnxkwxd So you enter the chatbot convo and what happens after that leads to that? Can you send screenshots

@yafy905015 @xnxkwxd it just keeps asking to confirm my email and as soon as i do it ends the convo

@DexExists @xnxkwxd Let me know what happens i wanna know if this works for everyone and try to steer the convo to not mentioning password resets but rather fixing your account region and human support until it actually works

@yafy905015 @xnxkwxd alright ill give it a go

@DexExists @xnxkwxd Check the replies

@xnxkwxd ive had my account for over 10+ years and paid thousands and someone just hacked in and put my region to vietnam now all if it is gone, i live in the uk have offered to prove it so many times but roblox doesnt do shit but forward it to the vng auto response