Desiree Sanchez 🇵🇷

@FrontierCare @FlyFrontier The lack of response from this company and non-existent customer service is bizarre. Change flight but don’t provide the adequate support.

When contacting Frontier on X, please ensure you only communicate with our official accounts: @FlyFrontier and @FrontierCare.

@FlyFrontier Desiree Sanchez And you’re asking me to put CPNI on your site where everyone can see?

@FlyFrontier Can you explain why we are being charged more than half of what we paid to cancel our flight? Or why we can’t speak to a real person to get help! This is a joke. You change our flight provide self serve options but your site doesn’t follow through. How can I get someone to help?

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@FrontierCare - I don’t understand how a company can thrive or grow with such disregard to customer experience. You cannot get a hold of someone unless you are elite status. While I understand pricing is competitive customer experience should be at the forefront.

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Awesome being in Philadelphia today! Thank you to everyone that made it to our @TMobile Town Hall. Incredible direct feedback on how we can serve our customers even better, and all with the Philly spirit in full force! Where should I go next???

@DeritoPeggy @kcampbel46 United Wireless getting it done early! #allaboutthecustomer #nonadayadayada #nadadeblahblahblah

Table Day in AC with United Wireless and Assurant! @Philly_BennyG @DeritoPeggy @kcampbel46

Wishing you everything on Angie's list, or at the very least your birthday wish! Happy Birthday @angieporterwill !

@angieporterwill @Britt4Magenta Happy Birthday to the GOAT! I hope you enjoyed your day APW! 🎉

Help me wish my MD a very Happy Birthday to @angieporterwill 🎂🎉🎊 enjoy your day queen 🎈

The Horrocks Hornets🐝 are not messing around! Top performance awards! @Beverly330 @rboutelle01

NorthBeast Vision board with our new Philly Pham logo! #customerlove @Beverly330 @rboutelle01

June recognition #1storeinthedistrict #2inthemarket #Phillypham @Beverly330 @rboutelle01

@Starandzipper @SharonDeckerNE @JannyPoo13 @HollyJoyRamos @AmrWahba1080 Well deserved ladies! Congratulations 🎉

Congratulation @SharonDeckerNE @JannyPoo13 Q2 Winners Circle Winners!

@angieporterwill 💙💪🏽

Leading by example! My first interaction of the day turned into and HSI sale with a fully loaded Max line!!@equijohn 💪🏽💪🏽#customerlove

"Leadership Moment" Recognizing your PURPOSE will ignite a passion to pursue your dreams. Your PURPOSE wakes you up every morning excited to attack the day. So find the joy of waking up each day by walking in your PURPOSE & giving it everything you've got! #LeadershipMoment

Day 3 of TU is about to come to a close! 😞 but @DezSanchez91 @4EVRNURIA & Jon Mendez put what they learned at TU all together for their final BPM and nailed it! Grow through what you go through! 💪 🪴 trainermentorprogram @HollyJoyRamos @Starandzipper @JannyPoo13 @rboutelle01

#TrainerMentorProgram Philly Pham in the House! @JannyPoo13 @timthetrainer1 @Starandzipper @HollyJoyRamos

"Leadership Moment" A strong PERSONAL BRAND is built on the consistency of our character! Good or bad, once your BRAND is established, it will stick with you for years! So protect your BRAND by establishing the consistent behaviors & attitude needed to excel! #LeadershipMoment