Jon Freier

Always hard to single out one day for “Employee Appreciation Day” because every day should be that day! A BIG thank you to our teams across all of @TMobile who deliver for our customers and for one another. Our brand has never been stronger. Our network is best-in-class. And our people are exceptional. Couldn’t be more proud of all of you and grateful for all that you do. THANK YOU!

Loved spending time in our @TMobile Tampa Customer Experience Center today! Great to see our North Florida team and how competitive they are to WIN! What a fantastic way to end the week!

Great to spend time with our INCREDIBLE @TMobile teams from Georgia and Alabama today in Atlanta! The energy was 🔥! Appreciate everything all of you do to support our customers throughout the southeast U.S.!

What a great day to spend time with our @TMobile teams throughout western Washington! And always fun to connect with our employees across the country too!

@THE1MAXINILIAN Please e-mail me your specifics and I’ll be glad to help. My e-mail is jon.freier@t-mobile.com

@JonFreier there should be an appeal process or something for employees who left and want to come back just tried applying after leaving the company 3 years ago and was told I am ineligible is there any way to appeal this decision?

A big THANK YOU to our Twin Cities teams for the warm welcome yesterday! The pride and spirit of this community are second to none. I am incredibly proud of the way we’re showing up every day - for our customers and for one another.

We just shared a Capital Markets update in NYC. Our focus on the customer continues to accelerate as we plan to further scale the business. With the very best frontline team, along with industry-leading advancements in technology, @TMobile customers get a premium and unmatched experience. Our customer obsession also translates into improving operating leverage for the benefit of the business too. And with years of enormous success in 5G Broadband, we have even more opportunities to grow our broadband business to help consumers and businesses with their connectivity needs... both at home and while on the go! Customer obsession and operating discipline is a winning combination for profitable growth! For more, check it out: t-mobile.com/news/business/…

I’d love to make sure you can both go… how do two tickets sound? 😁 DM me your email address and I’ll get them out to you ASAP from @TMobile!

And THAT’s how you finish the Big Game! Congratulations to the Seattle @Seahawks on an incredible season and epic win! I know lots of our Pacific Northwest employees are happy about that!

If you liked @TMobile’s spot in today’s Big Game, you’ll love seeing what happened behind the scenes!

Nobody ever expects more from their carrier, but maybe it’s time you do.

Who’s winning the Big Game tomorrow?

This is why It’s Better Over Here. t-mobile.com/membership

@mamanewms @christian @TMobile Thank you! We appreciate your business!!

Shoutout to @Christian @TMobile NewAlbany, IN store! I dropped my #iphone17pro and cracked my screen. He replaced it with a smile and it looks great! @JonFreier @TMobile You’re still giving great customer service! #winning 📱

Let me save you some time and effort! Two tickets to the Seahawks game this Saturday are all yours, on behalf of @TMobile. Shoot me a DM if you’re in!

Our Better Value plan is available now for a limited time! Details here: t-mobile.com/offers/family-…

Bills are rising everywhere, but your phone plan shouldn't be one of them. Starting 1/14, @TMobile’s new Better Value family plan for new & longtime customers delivers $1,000+ in perks the other guys leave out — at a price that’s locked for 5 years. See why it’s better over here!

Closing out 2025 and feeling immensely proud of our @TMobile teams! Your focus on our customers and commitment to creating amazing experiences for them at every opportunity made this year one to remember. Thank you for everything — and have a safe and happy New Year!

Congratulations to @SummerGlow @BeastModeManny @marthabea32 and @jane_strauser! @TMobileHelp will be in touch to get your info. I hope everyone has a safe and fun New Year!