@Dharmen01630946 We are awaiting your revert. Kindly click on the below link and share the details in direct message. Thanks, Piyush x.com/messages/compo…
@goibibo This is related to the - Booking ID GOFLDMTMOBD40D9163868241 , Booked on 05 Dec 2021
I got the refund of 1254 Rs / - despite being uploaded the covid positive RTPCR reports for all 3 passengers. As per policy i should get the full refund.
@Dharmen01630946 Dear Dharmendra, We regret for responding late. We are investigating the case as checking the call recording. Rest assured, we will get this resolved by today EOD. Thanks, Piyush x.com/messages/compo…
@goibibo Didn't get any updates till now. Ritesh and sagar called me today afternoon and we had a long discussion and suddenly they cut the phone and didn't call back. This is how they treat the customer.
@Dharmen01630946 We want to make sure all of your personal information stays private. Request you to please delete your last tweet which contains personal details on public platform. Most importantly, request you to kindly communicate on Goibibo’s verified account only... x.com/messages/compo…
@goibibo I don't have any problem being on public. Please refund my amount ASAP. Last time one of your executive mentioned that with in 24 hrs you will come with positive resolution on this... Now it is almost 36 hrs
@Dharmen01630946 We are checking the details and call recording. Kindly allow us 24 hours, we'll get back to you with the best possible resolution.
- Thanks,
Jitendra x.com/messages/compo…
@goibibo One more thing i remember just now that your executive told us that he is cancelling the PNR for now but not the ticket. The full money will be refunded once you upload the positive report for all passanger.
@Dharmen01630946 Sir, we are sad to see you disappointed. You may DM us medical reports signed & stamped by the treating doctor & the issuing authority along with the PNR for us to check and assist you. ~Surjya x.com/messages/compo…
@IndiGo6E Why i got a refund of just 1253 Rs though the ticket amount was 11k. I have uploaded the COVID positive report of all the 3 passanger. Please refund my full amount.