Dis-Chem

Hi Zizi, thank you for reaching out and sharing your inquiry with us. Please be advised that it is important for members not to use another person's Better Rewards card, as each card is intended for the registered member only. This helps ensure that the programme is used fairly and in line with its terms and conditions. We kindly recommend visiting the following link to view the full terms and conditions of the programme. Should you have any further questions or require clarification, please feel free to send us a DM, and we will gladly assist. spkl.io/6013A2rEx

@Dischem Bongani, your Sasolburg Mall store manager says we can no longer borrow store cards from other customers. Why is this so?

Self-care doesn't need to be complicated, especially for dry skin. Go for a hydration-first routine. Cleanse gently, moisturise properly, and finish it off with a little under-eye care. 💧✨ #DisChem #SelfCare

Hi Gomolemo, thanks for reaching out and sharing your feedback with us. Please be assured that our team is currently looking into this and will provide a response. We have followed up with the relevant team, and further communication will be shared once an update has been provided. We appreciate your patience and understanding while we investigate this matter.

@Dischem So everyone went and about their holidays having a good time whilst my complaint is left unattended ?if anything happens to my daughter lona …

Cancelled plans never looked this good. 😉✨ The long weekend is the perfect excuse for comfy clothes, your comfort show, and snack picks that make home the main event. ✅ #DisChem #WeekendEssentials

@tu_tigers Thanks for sharing your feedback with us. Please be advised that we have responded accordingly.

@Dischem Check your DMs

Yoh i have never been so defeated !😤😤😤😤😤😤😤😤😤😤😤 I bought this perfume for my wife on valentines from @Dischem at bluebird, illovo .. since 14 feb she has been using the sample .. today she wanted to start using the actual perfume and the bottle is empty .. I am pissed!! A whole R3k evaporated or I got dealt a nasty blow

@Generic_Sub Hi there, thanks for reaching out. We are concerned to hear of this, and we would like to get our team instore to look into this and revert accordingly, please DM us with your contact details. twitter.com/messages/compo…

@Dischem You really have the B team on today at dispensary in Rosebank Mall. Can’t rush through filling scripts, but this is way slower than usual. Staff unsure & asking each other a LOT of questions.

@BellaGray67 Hi there, thank you for contacting us and sharing your feedback. We are concerned to hear about your experience and would appreciate the opportunity to gather more details regarding your concerns. Please send us a DM with additional information. twitter.com/messages/compo…

@EdgarsFashion Just want to compliment Edgars Online. My first experience using them & so professional and speedy. Just received my order on a Saturday!! If this were any other app I would have had to wait until Tues. Placed an order with @Dischem same time and no communication.

Hi Jared. Thank you for bringing this to our attention. We are concerned about this and would like to have the matter investigated further. Could you kindly DM us with your contact information, so our team can get in touch with you directly? We sincerely apologize for the inconvenience this has caused and appreciate you giving us the opportunity to promptly resolve this and deliver a better experience for you.

@Dischem My formal complaint regarding your bad faith and mishandling of evidence is now with a new adjudicator at the NFOSA (assigned 17 March). You continue to hide behind a flawed recommendation that mistook a 2024 MRI date for an accident date... (1/2) #Dischem #Insurance

Hey @Dischem @Guardrisk, why is Dis-Chem Life ignoring emails? I’ve submitted critical documents & sent multiple follow-ups with ZERO acknowledgment of receipt. This level of administrative negligence is unacceptable for a life insurer. #Dischem #Insurance #ConsumerRights

Hi Zee, thank you for getting in touch. Unfortunately, we don't share clinic prices over social media. Kindly contact our Wellness Clinic on 0861 117 427 or via email at clinicqueries@dischem.co.za for pricing information. We appreciate your inquiry, please let us know if you need any further assistance.

@Dischem Hey doll. How much is family planning at the dischem clinic again?

Hi Akhiwa. Thanks for reaching out and bringing this matter to our attention. We sincerely apologise for the experience and the inconvenience this has caused. This is concerning, and we would like our management team to investigate the matter further and get in touch with you. Could you kindly DM us with your contact details? Thank you again for bringing this to our attention and for giving us the opportunity to resolve this issue promptly and deliver a better experience for you.

Just a heads up for anyone considering taking a medical insurance with @Dischem @DisChemHealth it's not worth it. You will not get your money's worth and when you cancel the contract with them they will still deduct money from your account.

@FUMZ_FEVA You're most welcome. We've received the DM and have escalated the matter to our team. 💚

@Dischem Thank you, I have just sent a message.

@Dischem the Randburg Square branch does not value its customers or help them pay effectively. What made it worse was that the supervisor, Phumelele, was so nonchalant and did not care about trying to make sure customers were getting attended to. This needs to be addressed.

@SireOfNations Hi there. We trust that our team has been in touch with you to provide further assistance regarding the matter. Should you require any further assistance, please do not hesitate to reach out to us. 💚

@Dischem okay im waiting

Guys 1 bottle of 30 pills is R1000? @Dischem my brother how did we get here. It shouldn’t cost that much to stay healthy 😭

@SireOfNations Thank you. We have received the DM and responded accordingly. 💚

@Dischem i have dmd you guys discount or voucher or something please guys

@VersterZelda Hello, thank you very much for your kind words. We're delighted to learn that you had a wonderful experience. Be advised that we have shared the lovely feedback to our team for their attention. Wishing you a fantastic day ahead. 💚

@Dischem Kolonnade, thank you very much for the assistance regarding the exchange of my mom's rollator glider/walker. This one is more ladylike and not as bulky as the first one. Yet still very safe. She is happy.

@Nicholasmemani Hi Nicholas, thanks for reaching out. We are concerned to hear of this, and we would like to get our team to look into this and revert accordingly, please DM us with your contact details. twitter.com/messages/compo…

@Dischem But why is Dishem service so slow? I mean everywhere you go you stand for a long time with few service assistants helping. Its frustrating really.

Hi there. Thank you for taking the time to share your feedback with us and for raising your concerns regarding the length of our till slips. We would like to reassure you that we are already in the process of reducing the length of our till slips, particularly as our Better Rewards launch campaign has come to an end. As a result, you will begin to notice shorter till slips going forward. In addition, we are pleased to share that we will soon be introducing a digital till slip option. This initiative is part of our commitment to providing more convenient solutions for our customers, while also supporting environmentally friendly practices and reducing paper usage. Thank you once again for sharing your thoughts with us, should you require any further assistance please do not hesitate to reach out to us.

@Dischem what is the reason for changing over to printing THREE separate till slips, each being longer than my forearm. Absolutely unnecessary.

@FEDUP412841 Thank you for sharing your feedback with us. We would like to forward this to our clinic team for their attention. Please send us a direct message with your contact details so that our team can get in touch with you. twitter.com/messages/compo…

@Dischem READ THE PREVIOUS CONVERSATION!!!!! None of your branches have stock. Which you dont find out until you get there. This is disgusting!!!

@Dischem How can you have no contraceptive pills at your clinic??? 'We ordered but didnt get stock. We'llorder next month'. So what exactly should I do?