DoorDash Help

@amonkeyfishfrog @DoorDash Hi! How upsetting to receive unpleasant support when reaching out for help. We will be happy to take another look at this for you. Send us a DM with your phone number, email, order date, restaurant name, and more detail on the reason you contacted support to get started. -Mia

Customer service is dead. @DoorDash Escalation hung up on me without a resolution or explanation after I complained about support not responding to a rexh issue from Saturday. Deleting the app, shit is not worth the headache

@cramberuty Definitely not the experience we want for you. If you could please send us a DM with your email, phone number, and order date/details? -Ryan

Love receiving food thats gone bad through @DoorDash and it not being eligible for a refund

@ScottYoon14 @DoorDash Hi! Receiving an incorrect order is frustrating. We will be happy to take another look at this for you. Send us a DM with your phone number, email, order date, restaurant name and what was incorrect with your order to get started. -Mia

@DoorDash Order received incorrect items, support denied refund. Requesting review.

@ScottYoon14 Not receiving your food is the worst! I understand the frustration, and would like to look into this for you. If you could please send us a DM with your email, phone number, and order date/details. -Ryan

@DoorDash_Help Order received incorrect items, support denied refund. Requesting review.

@crave_jae Hi there, we’re really sorry to hear you had issues with your dasher! Please send us a DM with your email address, phone number and order information so we can look into this for you. We appreciate you bringing this to our attention and want to help make things right. - Eva

My door dasher played in my fucking face

@blindbyyourlove Hi there, we’re really sorry to hear about what happened and understand how frustrating not getting your drink must be! Please send us a DM with your email address, phone number and order information so we can look into this for you. - Eva

@dixyaoi and my dasher like drunk my drink or something because it was on my porch in the photo but then gone when i went to go get it

@blindbyyourlove I think bro wants Taco Bell

@KayleighMichael Not receiving your food is the worst! I understand the frustration, and would like to look into this for you. If you could please send us a DM with your email, phone number, and order date/details. -Ryan

I ordered myself chocolate covered strawberries & Chocolate dipped fruit from Edible Arrangements.. And my DASHER STOLE MY ORDER. How RUDE. 🙄

@QueeenMara Hi there, we’re really sorry to hear about what happened and understand how not getting your order delivered must be! Please send us a DM with your email address, phone number and order information so we can look into this for you. - Eva

@mrletmein1153 Lmao. My last trip , the door dasher stole my whole damn order

Yeah I’m not placing no more DoorDash orders in ATL , some of yall just …..nevamind

@infestedballs Not receiving your food is the worst! I understand the frustration, and would like to look into this for you. If you could please send us a DM with your email, phone number, and order date/details. -Ryan

What dasher deadass stole my food it couldn’t have smelt that fucking good fatass

@JRebello11 That's absolutely not acceptable! We wanna investigate this ASAP. Please DM us the email and phone number on your account. Let us know where you ordered from so we can better assist. -Andrew

@DoorDash hey DoorDash get better drivers your scumbag driver just took off with my order right in front of me🤬🤬🤬🤬

@kiisindistress Not receiving your food is the worst! I understand the frustration, and would like to look into this for you. If you could please send us a DM with your email, phone number, and order date/details. -Ryan

@DoorDash yall got me so fucked up 😭. half my shit missing and i only get a $12.54 refund !?

@2025_jimesak9o Having a charge you did not authorize is not the experience we want you to have. I'd feel the same way. Send us a DM with the email and phone number linked to the account so we can look into this for you. -Lisa

@DoorDash_Help I canceled my DoorDash pass subscription and I didn’t use it and the monthly payment was charged and I want my refund

@ShallowXOX @DoorDash Not receiving your food is the worst! I understand the frustration, and would like to look into this for you. If you could please send us a DM with your email, phone number, and order date/details. -Ryan

I'm just tryna order some fuckin lunch at work and @DoorDash has canceled 2 orders in a row because they "can't process the order with the store"??? Is doordash broken???

@B1GMO60 @DoorDash We're so sorry to hear you never got your order! Please DM us your phone #, email, and order details so that we can look into this for you. -Tess

@DoorDash Order never received. I’ve now reported it three times and still haven’t received a refund.

@ArmaniBoobhadd We're sorry to hear this happened. Please DM us your email, phone number, and order details so we can look into what happened! - Kim

We need to cancel @DoorDash the never help you out when your order is messed up or they give the driver two other orders knowing you had a smoothie or ice cream smh yall are terrible

@DavidHnumbers That's not the way your order should be arriving to you, @DavidHnumbers. Let's get this fixed, can you DM us your email and phone number as well as the order date? - Thomas

@doordash was over an hour late, food completely cold and stale, and this was what they are offering. What a joke.

@TH0TIVITIES Hey there! We'd love to help you out. We take issues like this very seriously and we understand the frustration with receiving the wrong order. Can you please send us a DM with your email address, phone number, and order information so that we can look into this ASAP? – Drew

doordash just gave me those ENTIRELY wrong order but Pizza Hut is still sending mine I’m bout to tear both up

@yethgoddess Hey there! We take issues like this very seriously and we understand your frustration of having your order be delivered to the wrong address. Can you please send us a DM with your email address, phone number, and order information so that we can look into this ASAP? – Drew

When your DoorDash order gets sent to the wrong address.

@Djyoshiagency Hey there! We'd love to help you out. We take issues like this very seriously and we understand how frustrating it is when your order is stolen. Can you please send us a DM with your email address, phone number, and order information so that we can look into this ASAP? – Drew

Heyyyyyyy @DoorDash your driver stole my food

@Alut54297 Hey there! We'd love to help you out we understand your concern with getting your refund! Please send us a DM your email, phone number, and order details so that we can look into this for you. -Drew