Duke Energy

Energy in action.⚡

Supporting emergency responders with tools that improve preparedness and response when severe weather strikes. Learn more about Duke Energy Foundation’s HERO program and how to apply: spr.ly/6014B6nzLI

Through the Duke Energy Foundation, Duke Energy is awarding Lake-Sumter State College, Seminole State College of Florida, Valencia College, St. Petersburg College and South Florida State College each $50,000 to support lineworker training programs. spr.ly/6010B6nrBm.

🔋 Our battery storage system in Knightdale, NC is part of our long-term plan that calls for 6.5 GW of battery storage across the Carolinas over the next decade. Learn more about energy storage: spr.ly/6019B6psIB.

@BecomingDeath13 Hi Adam! For us to look further into the online payment system, please send us a DM with the details. Thanks!

@DukeEnergy I mean the app literally tells me it's incapable of accepting payments. So something is up on your end. So again. If you guys don't want my money and wanna give me free power. I'm down. Just zero my balance ;)

@DukeEnergy do you not want my money? I've tried sending this payment numerous times over the course of the day. I'm more than happy to keep it. So go ahead and zero my balance then.

@GameorGrift We’re sorry, this does sound frustrating. If you would like for us to review your account, please send us a DM with the details. Thanks!

Dear @DukeEnergy Have you retards lost your goddamn minds!? I'm disabled, I make $1110 every month on disability. What kind of drugs are you smoking to try and charge me $1102.05 for your "Year end balance" bullshit and not offering any kind of payment plan or resources to help absorb that impact? I'm already doing EVERYTHING I can do to Fundraise on our #GivesendGo we have Pinned on our profile. There is an absolutely ZERO percent chance that you will get this money by the 13th. It takes a special kind of fuckin company to send a bill out less than a month in advance and ask for more than 5x our monthly payment amount from a disabled person who only makes 8 fucking dollars more than you're asking for, and then REFUSE to let them make any kind of payment plans/installments. This is absolutely disgusting behavior.

Colder temperatures mean your heating system is working harder to keep your home comfortable, which can lead to higher energy use. One easy place to start? Your thermostat. Setting it to the lowest comfortable temperature can help manage energy use. spr.ly/6018B6rsYO.

South Carolina is growing fast. To keep up with growing energy demand, we’re proposing a new natural gas plant in Anderson County that will power homes and businesses for generations. We recently had a chance to meet with residents about the project. spr.ly/6011B6rKxf.

@PaulSector2814 Paul we offer you an apology for my mistake. If you would rather not privately message us, please call our Customer Service center at 800.700.8744 for assistance with your vegetation concern. Thank you.

@DukeEnergy What are you on about? I never said anything about my bill

Power out all around me due to "fallen tree limbs". Power winking on/off here per usual. @DukeEnergy has refused our tree trimming requests. Their guy said they don't care about power quality or safety & don't do preventative maintenance. @floridapsc

@jinxcoke David we apologize for the inconvenience this may have caused. We can definitely understand your concern. If this is something you would like us to look into, please send a DM with the details. Thank you.

@DukeEnergy @That13CG Where is that AI stuff? No help here huh?

@DukeEnergy your new account changes sure have messed up the app log in. Keeps taking you to the site where it says page not found 🤣🤷🤦

@PaulSector2814 Paul unfortunately, we're unable to access this information without the details. If you would rather not privately message us, please contact Customer Service at 800.700.8744 with any questions about your bill. Thank you.

@DukeEnergy You all have had numerous chances to fix things. Filing a complaint with @floridapsc to see if they can hold you accountable.

@bbn_expat We are sorry to hear about your power outage. If you continue experiencing an outage, please report your outage and view restoration updates via our website spr.ly/6014B6R71e. If this is something you would like us to look into, please send a DM with the details. Thank you.

@DukeEnergy Is that why my power has been out 4 times today? Trash provider. Can't wait for my battery bank to be built.

Energy in action.⚡

@OneandOnlyLiLT This sounds like a frustrating experience, and we would like to try and help. Can you please send us a direct message with the details? Thanks

@MikeSea1181874 @DukeEnergy I agree! Something is definitely wrong, when you're not even home for almost 2wks of billing period & heat set on 59*, but, my bill is $30+ more than last yr! 🤔

I call on all customers of @DukeEnergy @DukeEnergySC to sign the change . Org petition asking @ENERGY and all regulation boards to audit and find the ☆supposed fraud☆ that must be happening in the out of control random SPIKES to customer bills Im finding its not me its others

Paul we apologize for the experience and any inconvenience these outages may have caused. If you continue experiencing an outage, please report your outage and view restoration updates via our website spr.ly/6013B6RFID. If this is something you would like us to look into, please send a direct message with the details. Thank you.

@DukeEnergy The last time I reported an outage, nobody came out and in less than ten minutes I got a text telling me the problem was resolved. It wasn't.

@d_wheres We're very sorry for the inconvenience this outage has caused. Please visit us at spr.ly/6012B6uoki to report your outage and get all available updates regarding restoration of your service. Thanks very much for your patience while we work to restore your service.

@DukeEnergy I have outage from 15th March and it’s still not fixed. This is affecting only 3781 Sitka circle. They say that it may be fixed by 16th till 6pm. I cannot cook anything to eat and have to spend money on food throughout the day. Who is responsible for that ??

@Cupcake50Jh This sounds like a frustrating experience, and we would like to try and help. Can you please send us a direct message with the details? Thanks!

@DukeEnergy @FERC you refuse to fix the issue and instead take advantage of your position as the only electricity provider in North Carolina. Consumers are left at your mercy, and that power is being abused by forcing people to pay for charges they cannot justify or understand. @ferc

@MikeSea1181874 We understand your concern. Could you please share more details about the issues you've experienced in a direct message?

@DukeEnergy @DukeEnergy I did on other comment I hate that X only allows a partial mouthful But here in the carolinas Its not just me just saw a petition someone else started with the very same situation I thought it was just me But after seeing that I'm livid I don't have $$ 4 that stuff

@FoxNews @cnnbrk @CNN @ABC @NBCNews @AP @wapo @nytimes @DukeEnergy @POTUS @ENERGY My story would make your jaw drop Its numerous incidents and a pattern has emerged During rampant fraud in our country I call on energy dept to audit and refund customers affected SOME1 IS STEALING

@MikeSea1181874 I’m sorry, this does sound frustrating. Is there something that I can help you with? If so, please send a direct message. Thanks

@DukeEnergy @DukeEnergy last time this happened it took me months to pay off I'm disabled amputee and on barely over 1k a month When a home barely over 1k Sq foot has a power bill spike over 600$ here and 1000$ there there is NO explanation It's 5 yr old hvac I don't cook My therm set @67°