Duncan Mascarenhas

6 posts

Duncan Mascarenhas

Duncan Mascarenhas

@Duncan_Goa

Katılım Mart 2022
6 Takip Edilen1 Takipçiler
Duncan Mascarenhas
Duncan Mascarenhas@Duncan_Goa·
@SamsungIndia My Galaxy S22+ got a vertical pink line soon after a software update. No damage or water exposure. This is a known AMOLED issue, yet support denied me help. A flagship shouldn’t fail like this. Requesting a free goodwill screen replacement. @SamsungSupport ❤️
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Duncan Mascarenhas
Duncan Mascarenhas@Duncan_Goa·
@PhilipsCare Thanks @PhilipsCare only after posting it here i got it resolved. Thanks for reaching out. The ASM Nitin was now really helpful! I will continue to patronise philips like I did in the past!
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Philips Care
Philips Care@PhilipsCare·
@Duncan_Goa We are sorry for the experience and the unacceptable delay. This is nowhere close to the service standard we stand for. We have escalated your case to the highest priority level, and will hear a call from our end shortly. Seek your cooperation here. Thanks, Philips!
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Duncan Mascarenhas
Duncan Mascarenhas@Duncan_Goa·
@PhilipsCare @philipsindia @PhilipsMenIn The WORST warranty service I got from any brand ever. Its been 2 months for my Philips trimmer since warranty claim. Multiple work orders created, local ASM Nitin Pawar of no help to me. 1st WO WO160-0039116951 2nd WO WO160-0039308960
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Duncan Mascarenhas
Duncan Mascarenhas@Duncan_Goa·
@philipsindia @PhilipsMenIn I'm trying to claim warranty on my trimmer(MG7715). I have an extended warranty. I've received pathetic service from the philips customer care team and the service center in Goa. Nearly 14 days now. Horrible experience overall.
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