Philips Men India

@esudip That's alright. Here is the link with our contact details: ▶️ to.philips/60197eaPS ◀️

@PhilipsMenIn I don't see any option of DM even after I started following you

@PhilipsMenIn @philipsindia I’m planning to buy the Philips Series 7000 Shaver S7887/35, but I can’t find the replacement heads (SH71) anywhere in India. Can you confirm their availability? I don’t want to buy a shaver and later struggle for essential parts.

@Duncan_Goa Hi there, thanks for reaching out! 😊 We're not able to send private messages ourselves. However, you can contact Philips’ 24/7 support team by sending a private message to @PhilipsCare on X. We're here to help!

@philipsindia @PhilipsMenIn Can you first put me a direct message so that I can send a private message to you. I'm not a paid subscriber of X

@philipsindia @PhilipsMenIn I'm trying to claim warranty on my trimmer(MG7715). I have an extended warranty. I've received pathetic service from the philips customer care team and the service center in Goa. Nearly 14 days now. Horrible experience overall.

@Shubhankar7811 Hi Shubhankar! We're really sorry to hear about your experience. This isn’t the kind of service we aim to provide. Please send us a private message with your service request ID, so we can look into this and assist you further. Team Philips x.com/messages/compo…

@PhilipsMenIn I have registered the complaint on 9 September and without any solution the complaint was closed I raised another complaint through mail but this complaint is also closed so till the date no solution received from phillips for 2,000Rs shaver.

Barber off? Don’t worry, we’ve got you covered. Now get that perfectly even trim at home, every single time. With Philips trimmers, #DapperBecomesRoutine.

@Raminder_500081 Hi there, we hope you're doing well. To help you get the blade for your beard trimmer QT4019/15, we’d be happy to guide you to the nearest Philips Authorized Service Center. Could you please share your area pincode? That will allow us to assist you more accurately. Team Philips

@PhilipsMenIn Since your link is not working (error in photo), is there any other way we can connect to resolve spare-parts problem for Trimmer QT4019 model? Please advise. I need to buy its blade.

Hey @PhilipsMenIn @philipsindia How to get Blade for Philips Trimmer QT4019 model in India? Can you DM ?

@rohitpahwa11 Hi Rohit, thank you for bringing this to our attention, and we’re sorry to hear about the trouble. You may check for replacement blades online by visiting our authorized partner Aalap Services here: to.philips/6013fLc8T

@PhilipsMenIn hi need to buy new blades for my trimmer but ur retailer in thane has no clue

@1nimit Hi Diwakar, thank you for getting back to us. We're sorry to hear about the trouble you're facing. We kindly request you to share your contact details with us via our official support handle @PhilipsCare, so our team can assist you further and guide you accordingly. Team Philips

@PhilipsMenIn I’m unable to dm you. And I already visited the local authorized service centre in Jayanagar, Bangalore. They don’t know which one is compatible that’s why I’ve reached out to you on twitter also called and whatsapp’ed customer care they don’t know either.

@PhilipsMenIn @philipsindia I have the MG9551 trimmer and I’m looking for a replacement cable, your customer care directed me to a Bangalore service centre but they don’t have it. I cannot figure out the part number for the cable there are too many variations. Pls help!

@1nimit Hi Diwakar, thank you for getting back to us. Since compatibility can vary, we request you to please share your area PIN code with us via private message. This will help us guide you to the nearest Authorized Service Centre, where you can get accurate information. Team Philips x.com/messages/compo…

@PhilipsMenIn Ok back to my original question which of these chargers are compatible none of them mention MG9551 aalap.com/collections/fr… Trimmer / Shaver Chargers – Aalap Inc.

@1nimit Hi Diwakar! For the correct replacement cable, please visit our authorized parts partner Aalap Services at: to.philips/6014fgCsm You can check availability and compatible options for your multigroomer there. Let us know if you need any further assistance. Team Philips

@PhilipsMenIn I’m unable to dm you, please reach out to me

@imtushargoel Thanks for our conversation. We hope we've been able to help you here on social media and would really appreciate it if you could fill out this quick survey. It will only take a minute to complete: to.philips/60074WmXU

@PhilipsMenIn Thanks @philipsindia

Recently purchased this philips beard trimmer series 3000 dated aug 2024 . Now it stops working . I hardly used it 3-4 times . No customer support helpline available. Expecting better after sales service .what to do now @philipsindia .Highly disappointed

@imtushargoel You're welcome, Tushar.

@imtushargoel Hi Tushar, thank you for your cooperation during our recent conversation. We’re glad to hear that your issue has been resolved. Should you need any support in the future, please feel free to reach out to us. Team Philips

@philipsindia @PhilipsMenIn 9873150323 - my contact number

@imtushargoel Thank you for your cooperation during our recent conversation, Tushar. A new service request has been raised, and the service team will be in touch with you soon to resolve the issue. Please feel free to reach out to us, If you have any questions. Team Philips

@imtushargoel Thank you for sharing your contact number, Tushar. We have scheduled a callback with the relevant team, and they will reach out to you soon to assist you. We appreciate your patience in the meantime. Team Philips

@saneep99 Thank you for your cooperation during our recent conversation, Sandip. A new service request has been raised. The service team will get in touch with you soon to resolve the issue. If you have any questions, please feel free to reach out to us. Team Philips

@PhilipsIndia @PhilipsMenIn It's been 1 month since I raised Case No. 60-0038533197 for a faulty beard trimmer a replacement unit that also stopped working. No resolution or update yet. Extremely disappointing service for such an essential product. #CustomerSupportFail #Philips

@saneep99 Hi Sandip, this is certainly not the experience we want for our customers. We sincerely regret the inconvenience caused. Your concern has been escalated to the relevant team for immediate attention. We truly appreciate your patience in the meantime. Team Philips

@HeenaKaushik7 Hi Heena, we regret the ongoing delay and completely understand your disappointment. Your issue has been prioritized and escalated again to the appropriate team for immediate action. We appreciate your patience and understanding. Team Philips

@PhilipsMenIn Still no update

@PhilipsMenIn We bought trimmer MG9551 (complain no 600038439086) on 7 may from eshop. After checking, we called customer care to return. We are not satisfied. Team asked to check the repair center. Technician say it can be resolved but can reoccur. We called, emailed, no result

@HeenaKaushik7 Hi Heena, we completely understand your disappointment and sincerely apologize for the delay. Please be assured that your concern remains a top priority, and we’re actively following up with the concerned team to ensure a timely resolution. Team Philips

@PhilipsMenIn Close coordination is that close , it is taking 13 days to resolve