EBG

@payalraj0910 I have personally sent your information over to a Trip Planet manager to reach out to you directly. We apologize again about this credit matter. RS

@payalraj0910 You can message us here or on the other Twitter account you filed your concern at. We are trying to follow you so you can message us the details. RS

@payalraj0910 Can you provide us your order numbers please? If you are looking into possible flight credit, we can have a manager at Trip Planet reach out to you today. RS

@payalraj0910 We apologize you are having issues. Please provide us with an order number and we can look into your concern. RS

@DAroze79 event date can sometimes lead to complications, such as inventory mismatches or last-minute availability issues. We sincerely apologize for any inconvenience this has caused, and we understand the frustration of making plans only to face these difficulties and I have found 2/3

@DAroze79 As a third-party provider, we strive to ensure a smooth booking experience, but sometimes, unforeseen issues can arise. Failed orders can occur for a variety of reasons, including high demand and the timing of the purchase. In particular, placing an order very close to the 1/3

@DAroze79 your order and will make sure the refund is process immediately. RS 3/3

@Terra_Rosa We have sent you a DM and are currently awaiting a response. Thank you. RS

@EBGBiz X says your account can't receive direct messages. What is the best way to send you my booking information and email?

Booked a roundtrip BWI-LAS for Sept, I confirmed and paid, but then got an email showing only returned flight was booked! I have a screenshot proving what I booked and have been dealing with customer service since Sat with no resolution yet. #systemerror @EBGBiz @ticketsatwork

@Terra_Rosa We have sent you a DM and are currently awaiting a response. Thank you, RS

@EBGBiz I am trying to send you a DM but I get this message

@Terra_Rosa We are currently following your account. If you are following us back you should be able to send a DM. RS

@Terra_Rosa We are happy to assist with your concern further given the situation. Please DM us with your Trip number and we will look into the matter right away. RS

@EBGBiz I have spoken to customer service the system did book a one way flight from Vegas to BWI instead of of the Round trip from BWI to Vegas. It’s definitely not in the spam and it was definitely a mistake by the system. I will private message you the booking number in my email.

@Wings4Flight @broadway_cruise @Wings4Flight Your account is currently not allowing us to follow or send a message to you. Please feel free to give us a phone call and our representatives will be happy to assist with any questions you may have.

@EBGBiz @broadway_cruise It doesn't give me the option to DM 😕

@MELINDAPBARRERA @MELINDAPBARRERA Please DM us with your order number and we will gladly look into your concern.

@EBGBiz I need someone to DM regarding a car rental booking that now they don't want to honor.

@TylerDa57902724 We are happy that we were able to review your case and provide the necessary solution given the situation.

@TylerDa57902724 @TylerDa57902724 We are currently following your account, you should receive the option to message us. Nevertheless, we are currently investigating your case with the hotel accordingly.

@EBGBiz need to speak to someone about your tickets at work company taking money from my account and giving it to a hotel that is closed.

@TylerDa57902724 @TylerDa57902724 Thank you for providing your order number. Please send us a DM with the details of your situation so that we can thoroughly investigate all options.

@EBGBiz 29560150