@thetrainline sent you a DM. Why oh why does your UX now force you to make more changes after you've selected your ticket. It does not work! Am now stuck with a ticket that doesn't work, and it's too expensive to now change!!
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Ed Bartlett
18.8K posts
Ed Bartlett
@EdBartlett
Founder, Kostüme cycling apparel and @TheFutureTense. Co-founder @MTVREDEFINE. Author @lonelyplanet Street Art/The Vanlife Companion.
Bristol, England Katılım Şubat 2009
863 Takip Edilen1.4K Takipçiler
Not often you find yourself the subject of a @Forbes article. Kostüme is overfunding til midnight on Sunday.
forbes.com/sites/carltonr…
#forbes #crowdfunding #sustainablefashion #Activelifestylebrands #cycling #running
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Another 24 hours with no response or refund. Do not repeat do not trust @UPS_UK @UPS with your international logistics.
UPS UK@UPS_UK
@EdBartlett Hi Ed. For us to help you with this query, we need information relevant to the delivery. Can you please include in your DM your tracking number, delivery address, and contact details as well? Thanks in advance. Regards; Daniel. twitter.com/messages/compo…
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@EdBartlett Hi Ed. For us to help you with this query, we need information relevant to the delivery. Can you please include in your DM your tracking number, delivery address, and contact details as well? Thanks in advance. Regards; Daniel. twitter.com/messages/compo…
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@EdBartlett Hi Ed, I sincerely apologize for any inconvenience that may have been caused by this. Please may you send us a DM with your tracking number, address details and any further relevant information (phone number, email address etc.) Thanks-Connor.
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@UPS_UK It's literally all there in the DM - the whole chat for the last however many days has been about the same parcel!
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Any legal experts tell me the legality of @UPS_UK taking 20 days to refund money that was incorrectly charged as duty on an import? I'm talking hundreds and hundreds of pounds. It's utterly absurd. #ups #logistics
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@UPS_UK sent you an urgent DM yesterday. I have a package out for delivery with a wildly inaccurate customs fee due. Please can you check asap!
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Another day, another example of @RoyalMailGroup trying anything to avoid settling valid claims, in this case closing both claims stating that the correct proof of value (literally the internal invoice from our ecomm platform) is not valid. So sick of it @RoyalMailHelp #royalfail
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@RoyalMailHelp why do you seem to not reply to requests in time order? I have two DM's and a Tweet from early today that have not been replied to yet you are responding to things other people posted minutes ago.
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@RoyalMailHelp anyone home? This has now cost me over an hour of my day and I can still not place orders using @StarlingBank and they swear it's not their issue.
Ed Bartlett@EdBartlett
@RoyalMailHelp is there an issue with online payments? Your site keeps declining my card but @StarlingBank says there is no issue on their side cc @Worldpay_Global very very frustrating when you're doing time sensitive shipping
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@StarlingBank well, I just tried a different card and it worked fine, which now leads me to believe it IS a Starling issue
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@EdBartlett Hi Ed, thanks for tagging. Feel free to DM us, if you need any help from our side.
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@RoyalMailHelp is there an issue with online payments? Your site keeps declining my card but @StarlingBank says there is no issue on their side cc @Worldpay_Global very very frustrating when you're doing time sensitive shipping
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Had a little chat with @MenswearStyle about how Kostüme is revolutionising #cyclingapparel and the changing face of #cycling as a whole
Menswear Style@MenswearStyle
New Podcast 🎙️ Ed Bartlett, Founder of Kostüme podcast.menswearstyle.co.uk/1068124/148575… #cycling
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Ed Bartlett retweetledi
@RoyalMailHelp I have formally requested an escalation, and you are ignoring me. Please tell me who I need to speak with as a final stage of escalation before I write to POSTRS. It's absurd that you are ignoring me!
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Apparently I have been ghosted by @RoyalMail. Not only will they not reply to me about the status of my claim, they now won't even tell me who I need to speak to to escalate. Like they can afford to lose good customers?? @RoyalMailHelp #royalmail #royalfail
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